We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hilton Garden Inn Dallas/Addison

Save
Share
Traveller (13)
Room & Suite (51)
Dining (19)
Overview
  • Excellent59%
  • Very good25%
  • Average8%
  • Poor6%
  • Terrible2%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
3 Star accommodation
All hotel details
Additional information
Offers from Hilton Garden Inn Dallas/Addison
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Hilton Garden Inn Dallas/Addison
Special Offer: Double Points, Every Stay
Hotel deals
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"]},"scriptFlags":null}
Reviews (559)
Filter reviews
555 results
Traveller rating
314
140
49
37
15
Traveller type
Time of year
LanguageEnglish
More languages
314
140
49
37
15
Show reviews that mention
All reviewsthe general managerthe hotel staffa wonderful staystaff was friendlybusiness tripeasy accessdefinitely stay here againhgicarmentiffanydallasfirmnessweddingbeltmattressesproximity
FilterEnglish
Updating list...
1 - 5 of 555 reviews
Reviewed 1 week ago

Typical great service at HGI. First time at this property and I was quite pleased with service levels, location, quality of breakfast. Nice location with proximity to many non chain restaurants, stores etc.

Review collected in partnership with Hilton Garden Inn
Thank Telcomboss
Hotel's Favourite
Reviewed 12 December 2017 via mobile

I had the pleasure of staying at this property last night. I favor HGI as they are quaint enough for personal service yet offer full service amenities. As a world traveler, Hilton Diamond member, and frequent guest of Hiltons, particularly HGI properties, I understand service...More

2  Thank William M
Response from Sandra C, Manager at Hilton Garden Inn Dallas/AddisonResponded 15 December 2017

Dear Guest, Thank you for taking a moment to share your experience. I am happy to hear you found the Hilton Garden Inn Addison to your liking. I will definitely pass along your comments to the staff, they will be delighted! Tiffany is a wonderful,...More

Reviewed 2 weeks ago

The room and some of the staff was great, except that the coffee pot didn't work and the first person I told about it, stated that I would just have to come down stairs for coffee. The next person, I told about it said they...More

Review collected in partnership with Hilton Garden Inn
Thank mdbriscoe
Response from Denise-HiltonHelp, on behalf of management at Hilton Garden Inn Dallas/AddisonResponded 1 week ago

Dear mdbriscoe, We appreciate the review of your recent stay at our hotel, and apologize that you received a poor level of service, as exceptional guest service is the foundation of our brand promise. Your feedback helps us improve. Thank you once again for your...More

Reviewed 4 weeks ago via mobile

The rooms are clean and the staff is friendly, but you better hope you’re on the first or second floor, because there’s one elevator and it’s not fast. I only use it to cart my suitcases to the room and take the stairs the rest...More

Thank jeannabeanna
Response from John-HiltonHelp, on behalf of management at Hilton Garden Inn Dallas/AddisonResponded 3 weeks ago

Dear jeannabeanna, Thank you for taking the time to write a review about your stay with us. We truly appreciate your comments and are very sorry for the maintenance in your room and the slow elevator speed. We will address your comments with our team...More

Reviewed 4 weeks ago

Family of 4 (2 adults, 2 kids). Room and bathroom was CRAMPED, but I guess that's to be expected at Hampton. Breakfast was also overpriced at $12 PER PERSON... I would recommend booking the rate with breakfast included or just eat out. It's super close...More

Review collected in partnership with Hilton Garden Inn
Thank ladesebrown
View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Free High Speed Internet (WiFi)
Restaurant
Hotel Amenities
Free Parking
Business Centre with Internet Access
Wheelchair Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Non-Smoking Hotel
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Outdoor pool
Restaurant
Hot Tub
Heated pool
Details
Price range
US$87 - US$178 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Family Hotel in Addison
#5 Romantic Hotel in Addison
#5 Business Hotel in Addison
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$87 - US$178 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Family Hotel in Addison
#5 Romantic Hotel in Addison
#5 Business Hotel in Addison
Room types
Suites, Non-Smoking Rooms, Family Rooms
Photos
Traveller (13)
Room & Suite (51)
Dining (19)
Pool & Beach (6)
Business Centre & Event Rooms (20)
Questions & Answers
Ask a question
MsSpriggs
25 August 2017|
Answer
Response from Sandra C | Property representative |
We were renovated almost 3 years ago.
0
Votes
ShoCoco5
1 August 2017|
AnswerShow all 3 answers
Response from Sandra C | Property representative |
Our Lounge is open from 5pm to 10pm Monday through Saturday. You may purchase beer and wine from the market area on Sundays.
0
Votes
Room Tips
"Try to get room on other side from construction. I think it was the odd room numbers that were quieter."
Read review
"This is not a hotel that you go to for the views."
Read review
"We were on the First Floor and it was Very Quiet."
Read review
"Away from elevator"
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing