Upon arrival I was greeted with freindly smile and thanked for my loyalty as a gold member. The electronic key system was a challenge and front desk had to get me a few new keys before it worked. Trouble was I was in the furthest building from the lobby and was in a hurry to get…
Hotel was clean. Staff was very friendly. Hotel was close to shopping and restaurants. Our room was clean and comfortable. I have back issues so mist times when I travel the mattreses are uncomfortable. But I must say, I slept like a baby on the mattresses at this hotel.
This is probably an older HW Suites, with an interesting design (separate units, as is the case for the HW Suites in Indy). The room was clean and comfortable, but the HVAC was running continually (it was cold out) and was noisy...a constant humming sound. The young woman who…
Overall, my stay was good. I would have given 3.5 stars if I were able. I had only two issues. I requested to change rooms, as I was not a fan of being in a back building, very dark for a woman traveling alone. The hotel was full, I was unable to change my room. Not the end…
Staff were exceptional during an emotionally draining trip due to funeral of family member plus flight home cancelled due to Polar Vortex. I truly did feel cared for like I was at home. Shout out of thanks to Ashley & Betty Jo especially.
"If you need an ADA room, book a different hotel."
"Choose a floor above ground level, away from the exit doors that people bang shut constantly."
"Any room is fine since in a residential area - it is close to Addison airport but the flight patterns really didn't create too much noise"
"Part of it does front Beltline road so if you are a light sleeper, don't get a room facing the road."