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BEST WESTERN PLUS Addison Galleria Hotel

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BEST WESTERN PLUS Addison Galleria Hotel
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368 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN PLUS Addison Galleria Hotel
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Showing 358: English reviews
Bulverde, United States
Reviewed 18 July 2016

This is a older property and you can tell from the start. Rooms were outdated with few plugs to charge things. Also I will never understand why when you have four in your room with two beds that they would only leave three towels. We even went a got the fourth towel the first night but the cleaning crew took...

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Helpful?
1Thank Carl C
Andy P, General Manager at BEST WESTERN PLUS Addison Galleria Hotel, responded to this review

Thank you for staying with us and thank you for taking the time to share your comments and observations. While we pride ourselves on having very comfortable rooms, I'm sorry to hear that this was not the case during not only your visit but your friends either. I do hope that the rest of your time in Dallas was satisfying...

Reviewed 17 July 2016

A great stay at the Best Western Plus Addison Galleria Hotel in Dallas, Texas, USA. Had a great sleep in the very comfortable bed. Breakfast was delicious. Very nice and helpful staff at the front desk during check in and check out made my stay more enjoyable, and I would highly recommend this location.

Review collected in partnership with Best Western
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Helpful?
Thank mikebH3057TC
Andy P, General Manager at BEST WESTERN PLUS Addison Galleria Hotel, responded to this review

Thank you for staying with us and thank you very much for the five star review. We appreciate your wonderful comments about our front desk and the rest of the team. I'm so happy to hear that your Best Western Plus Addison Galleria Hotel experience was absolutely fabulous. We look forward to the luxury of serving you again when your...

Sao Paulo, SP
Reviewed 5 July 2016

It's a very good hotel or a low budget. Has all the basics, staff is friendly, just the breakfast is not all that good. Internet works fine, the is a good and clean pool. The microwave and refrigerator helps a lot, you can buy things on the Whole Food Market(15m by walk) ou on 7up(very near the hotel, less than...

Review collected in partnership with Best Western
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2Thank filipepl2015
Andy P, General Manager at BEST WESTERN PLUS Addison Galleria Hotel, responded to this review

Thanks for staying with us and thank you for the very kind words. It's definitely great being right in the heart Addison and I'm glad we serve as a perfect epicenter for your Dallas adventure. We hope your time in Dallas was amazing and we look forward to the privilege of serving you again soon.

Phoenix, Arizona
Reviewed 30 June 2016 via mobile

Another 3 days in Dallas for a conference. I decided to stay at the Best Western because of price, I saw that this hotel was remodeled and near lots of restaurants. I arrived a little late due to weather. Upon arrival i had to wait in the lobby for almost 15 minutes before anyone showed up to the front desk....

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Helpful?
1Thank Theyard88
Andy P, General Manager at BEST WESTERN PLUS Addison Galleria Hotel, responded to this review

Thank you for staying with us and thank you for taking the time to share your thoughts. Very sorry to hear that we didn't provide an exceptional experience and I'm sorry that the Best Western Plus Addison Galleria Hotel was not a good fit for your time in Addison. As we're always looking for ways to provide a more satisfying...

Reviewed 25 June 2016

Decent room, typical motel breakfast. Friendly staff. At check-in I asked for a blanket and he immediately gave me one. The breakfast food was always stocked. I thought the price of the room was fair as in not too high.

Review collected in partnership with Best Western
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Thank Leann A
Andy P, General Manager at BEST WESTERN PLUS Addison Galleria Hotel, responded to this review

Thanks for staying with us and I'm glad to hear that you enjoyed your Best Western Plus Addison Galleria Hotel experience. We appreciate you taking the time to share your kind comments and hope that you have a great rest of your summer!

Reviewed 25 June 2016 via mobile

I would give it 3,5 but 4 is to much. WiFi very poor. Fitness center was good Room was good and breakfast oké Pool is very small, no towels available at the pool. We could not get in true de Side doors as they told us. Bed was comfortabel. We had à problem with loud noise from the room above...

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Helpful?
1Thank Manjoh
Andy P, General Manager at BEST WESTERN PLUS Addison Galleria Hotel, responded to this review

Thanks for staying with us and thank you for your feedback. We do appreciate hearing the good the bad and the ugly as we always look to improve our facility and our services.. I'm glad we were able to take care of the noise issue above you and I'm even more thrilled you had a comfortable nights sleep on our...

Spring
Reviewed 23 June 2016 via mobile

The location is wonderful, surrounded by several restaurants, delis, mini stores, dessert spots (all within walking distance), and the Galleria mall is a 2 to 5 minutes drive away. The hotel staff was friendly and had a sense of humor, they offered breakfast for every guest, the room were clean, we'll kept, and bright. The only negative was the amount...

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Helpful?
1Thank Monique L
Andy P, General Manager at BEST WESTERN PLUS Addison Galleria Hotel, responded to this review

Thank you for staying with us and thanks for taking the time to share your lovely comments. I'm glad you found the Best Western Plus Addison Galleria Hotel to be a perfect spot for your Addison adventure. We hope your time in the city was absolutely fabulous and we look forward to serving you again soon.

Hamilton, United States
Reviewed 15 June 2016

The hotel night staff was unable to control the noise made by motorcycles which were arriving and partying up until around 1:00 am. My family stayed in the room for three nights. The first two were ok. I asked the hotel management to comp the room for the one night we had problems, but they refused. They did offer a...

Review collected in partnership with Best Western
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Helpful?
1Thank Larry V
Andy P, General Manager at BEST WESTERN PLUS Addison Galleria Hotel, responded to this review

Thank you for taking the time to share your wife's thoughts about her stay at the Best Western Plus Addison Galleria Hotel. We are very sorry to hear that we didn't provide an exceptional experience and I'm sorry that we were not a good fit for your wife's trip to Addison. We are also sorry you were not happy with...

Porter
Reviewed 10 June 2016

This hotel is surrounded by a large variety of nearby restaurants and bars. It is clean and well staffed. Our room requests were handled promptly by Alex at the front desk. During our stay we were also assisted by Matt and Gabriel, all very courteous and friendly. We used the pool area which was well maintained and the surrounding area...

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Helpful?
Thank Bill H
Andy P, General Manager at BEST WESTERN PLUS Addison Galleria Hotel, responded to this review

Thanks for staying with us and thank you for taking the time to share your kind comments. Glad to hear that you enjoyed your time shared with our staff. We all work very hard to make sure your stay is as comfortable and pleasant a stay could be. We enjoyed the pleasure of serving you and hope to see you...

Reviewed 7 June 2016 via mobile

The room was really nice, clean and all. But the smell that greeted you when you opened the door was not. It smelled if mildewed dog or wet chicken or a cross between. Which is funny because they require a $100.00 incidental deposit. Too bad i cant ask for an olfactory offense deposit. Even cutting on the air conditioner didnt...

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Helpful?
1Thank jane d
Andy P, General Manager at BEST WESTERN PLUS Addison Galleria Hotel, responded to this review

Very sorry about your disappointing experience. We love that you enjoyed the cleanliness of our room, however, I can assure here at the Best Western Plus Addison Galleria Hotel we do not enjoy smelly rooms either and on behalf of our entire team I apologize. I do appreciate the feedback as we are always looking at how to improve the...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The ALL-NEW Best Western Plus-Addison Galleria Hotel is located in the heart of Addison-North Dallas, only minutes from the famous Dallas Galleria and North Park Mall. Major attractions are Cavanaugh Flight Museum, Cotton Bowl - Fair Park, Dallas Convention Center and Addison entertainment district with over 175 restaurants in the area. Business travelers will find this location convenient to major corporate offices in the Addison and North Dallas, Addison Airport. We offers comfortable rooms with microwaves, refrigerator, Complimentary Deluxe Breakfast, internet, business center and after a long day you can enjoy our outside pool. We welcome all church and sports groups and family reunions with over 40 rooms with double queen beds and only minutes away from Frisco, Plano and Carrollton where most of the tournaments are being played. All new beddings, flat panel TV's with HD channels. Many enjoyable venues within walking distance. ... more   less 

Additional Information about BEST WESTERN PLUS Addison Galleria Hotel

Address: 14975 Landmark Boulevard, Addison, TX 75254-6709 (Formerly Comfort Inn by the Galleria)
Region: United States > Texas > Addison
Price Range: $112 - $153 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN PLUS Addison Galleria Hotel 2.5*
Number of rooms: 86
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Travelocity, Priceline and Best Western so you can book your BEST WESTERN PLUS Addison Galleria Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Comfort Inn Fort Worth
Dallas Comfort Inn
Hotel Style:
#2 Best Value Hotel in Addison
#9 Family Hotel in Addison
#10 Business Hotel in Addison
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Addison Galleria Hotel staff and other travellers.
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Questions? Get answers from BEST WESTERN PLUS Addison Galleria Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Great location”
 of 5 bubbles raymondj990, 7 Mar 2017 | Read review
“Try not to book a room with a Jacuzzi in it.”
 of 5 bubbles John1516, 2 Nov 2016 | Read review
“take something to spray for bed bugs”
 of 5 bubbles 883lynettet, 11 Oct 2016 | Read review
“Ask to stay in the back and upstairs, you can park your car around back and keep watch on it.”
 of 5 bubbles 367owenm, 9 May 2016 | Read review
“Parking surrounds the hotel so if you get rooms near one of the stairwells it provides easy access to your car.”
 of 5 bubbles IkoIkoIko, 4 Apr 2016 | Read review
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