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Hawthorn Suites by Wyndham Addison Galleria

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#13 of 21 Hotels in Addison
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Hawthorn Suites by Wyndham Addison Galleria
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366 Reviews from our TripAdvisor Community

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There are newer reviews for Hawthorn Suites by Wyndham Addison Galleria
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Showing 366: English reviews
Great Barrier Reef, Australia
Reviewed 4 August 2015

Dallas in July, all that really mattered was that air conditioning worked, and it did. Suite was adequate, but cramped. TV and channel selection a little wanting. Breakfast the same each day, and not very healthy. Supposed to be a non-smoking property, but staff and guests frequently outside only door to lobby smoking so entry and exit through a cloud...

Review collected in partnership with Hawthorn Suites by Wyndham
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Helpful?
2Thank thomaskT6651WA
GMHawthronAddison, General Manager at Hawthorn Suites by Wyndham Addison Galleria, responded to this review

thomaskT6651WA, Thank You for your time to review us. We have spoken with our staff about smoking. This is a non-smoking property inside and we are working on making designated smoking areas outside away from the entrances. We are also working on changing some things on our breakfast . We do hope if back in the area you will come...

Houston, Texas
Reviewed 2 August 2015 via mobile

I have stayed here several times. The rooms are clean but the cabinets and fixtures need updating. The hot breakfast is good. A full kitchen is available with stove, microwave, dishwasher and a large refrigerator

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Helpful?
Thank LCMAN61
GMHawthronAddison, General Manager at Hawthorn Suites by Wyndham Addison Galleria, responded to this review

LCMAN61, Thank you for the nice review. We're so happy you keep coming back to stay with us.

Waco, Texas
Reviewed 30 July 2015

Best thing was the breakfast. Pretty run down. Amenities listed were not correct. Also told at check-in there would be a $15 a room hold, was actually 30. AC didn't work very well (window unit). One room had closet door missing, another had part of coffee pot missing. Swimming pool was in bad shape. No DVD players to check out...

Review collected in partnership with Hawthorn Suites by Wyndham
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Thank anastacy2015
GMHawthronAddison, General Manager at Hawthorn Suites by Wyndham Addison Galleria, responded to this review

Dear anastacy2015, We have spoken with maintenance about your issues with the rooms and have corrected them. We are looking into the pool also. We always get a $15.00 per day authorization on the credit cards for incidentials. I do hope you will give us another try.

Little Rock, Arkansas
Reviewed 27 July 2015

Very nice hotel located near A LOT of restaurants and shopping. Quite a bit of things within walking distance. Close to the Galleria, Valley View Mall, and The Shops at Willow Bend. Two movie theaters within 15 minutes. Rooms are very clean and nice. Each room has flat screen TV. Big Comfy beds. Free Parking. You can walk to downtown...

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Helpful?
Thank jayhawkgrant
GMHawthronAddison, General Manager at Hawthorn Suites by Wyndham Addison Galleria, responded to this review

Jayhawkgrant, Thank you for taking the time to review our hotel. I am pleased you enjoyed your stay and look forward to having you return in the future.

Kansas City, Missouri
Reviewed 27 July 2015

Review collected in partnership with Hawthorn Suites by Wyndham
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Thank 811dawnm
GMHawthronAddison, General Manager at Hawthorn Suites by Wyndham Addison Galleria, responded to this review

Dallas, Texas
Reviewed 27 July 2015

Review collected in partnership with Hawthorn Suites by Wyndham
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Thank 491stan
GMHawthronAddison, General Manager at Hawthorn Suites by Wyndham Addison Galleria, responded to this review

CALABASH
Reviewed 26 July 2015

Enjoyed the size of the suite...comfortable...the hot/cold breakfast buffet was satisfying for the value. :)

Review collected in partnership with Hawthorn Suites by Wyndham
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Thank Barbara F
GMHawthronAddison, General Manager at Hawthorn Suites by Wyndham Addison Galleria, responded to this review

Dear Barbara F, We are thrilled you and your family stayed with us. We are always happy to have our guests take the time to give us a review as you have. We hope to see you again soon.

Reviewed 25 July 2015

Rooms were not as clean as they should be: bugs (dead and alive), pieces of broken glass under the fridge, hair in the bathtub, and a really old carpet. The condition of the pool is very different from the pictures you see in the hotel's web page, with some tiles missing. The complimentary free breakfast is awesome though, with a...

Review collected in partnership with Hawthorn Suites by Wyndham
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Helpful?
Thank Francesc Q
GMHawthronAddison, General Manager at Hawthorn Suites by Wyndham Addison Galleria, responded to this review

Dear Francesc Q, We have spoken with the housekeeping staff to make sure the rooms are cleaned properly everyday. We are looking into the tile issue in the pool . We are happy you enjoyed the breakfast and hope to have you stay with us again in the future.

Houston, Texas
Reviewed 20 July 2015

I was not pleased, as this Hawthorn Suites did not seem up to the same level as others I have visited. The entry looked more like a side door from the outside. The Lobby was clean and not uncommon from others. The elevator smelled like old tortillas, and the 2nd floor dank and musty. The room had an over abundance...

Review collected in partnership with Hawthorn Suites by Wyndham
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2Thank rtm-hou
South Bound Brook, New Jersey
Reviewed 12 July 2015

There is a distinct odor in the rooms, hallways, and elevator. Very similar to what is found in basements, musty and damp. Kind of dark ambience all over. Need to switch up to bright bulbs throughout the hotel. The combination of the odor and dim environment just gives off a gloomy feel.

Review collected in partnership with Hawthorn Suites by Wyndham
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Helpful?
Thank Elsie R

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
GreenLeadersSilver level
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Self-Serve Laundry
Official Description (provided by the hotel)
All-suite extended stay hotel offering extended comfort at an affordable price. Guest rooms are large and comfortable, and all suites have a full kitchen. The hotel is located in the heart of Addison's 170+ restaurants. The hotel is walking distance to several restaurants including Outback Steakhouse & Texas de Brazil. Addison Airport is right around the corner. ... more   less 

Additional Information about Hawthorn Suites by Wyndham Addison Galleria

Address: 15200 Addison Rd, Addison, TX 75001-4547 (Formerly Addison Galeria Hotel)
Region: United States > Texas > Addison
Price Range: $119 - $167 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hawthorn Suites by Wyndham Addison Galleria 2.5*
Number of rooms: 70
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Also Known As:
Hawthorn Suites By Wyndham Hotel Addison
Hawthorn Suites Addison
Best Western Addison
Addison Best Western
Hawthorn Suites Galleria Area
Hotel Style:
#1 Green Hotel in Addison
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Questions & Answers

Questions? Get answers from Hawthorn Suites by Wyndham Addison Galleria staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Parking is limited. We had a large truck and the parking stall was a tight fit.”
 of 5 bubbles 99patw, 4 Dec 2016 | Read review
“I prefer second or third floor rooms, away from laundry, icemaker, and elevators”
 of 5 bubbles 409Bluerose, 10 Jun 2016 | Read review
“We have stayed on the upper floor, as well as the bottom floor, and noise level did not differ! QUIET place!!”
 of 5 bubbles A2294RJlisab, 8 Feb 2016 | Read review
“First floor”
 of 5 bubbles jayhawkgrant, 27 Jul 2015 | Read review
“Choose a room that is located right inside as it's quieter.”
 of 5 bubbles yetay11, 17 Jan 2015 | Read review
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