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Courtyard Dallas Allen at the John Q. Hammons Center

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#4 of 8 Hotels in Allen
Certificate of Excellence
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Courtyard Dallas Allen at the John Q. Hammons Center
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335 Reviews from our TripAdvisor Community

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Overland Park, Kansas
Reviewed 3 weeks ago

We stayed for 4 nights and had our 2 English bulldogs with us as well. That's a great perk about the hotel - it is pet friendly and their cost is very reasonable! The room was decent size. We also had a small balcony. It was nice to have a coffee maker, microwave and mini fridge in the room as...

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Thank Kimberly T
Management response:

Thank you for sharing your experience at the Courtyard Dallas Allen at the John Q. Hammons Center through Trip Advisor. As a valued guest, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral...

Spring, Texas, USA
Reviewed 7 March 2017

Better than most Courtyards. A few Negatvies: The bed and the pillows were hard we woke up stiff and sore each morning and the towels and washcloths were very stiff and scratchy. The one bedroom suite was small but I think it is the new norm for hotels. Bathroom countertop was ridiculously small for a suite with one sink and...

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Thank jkfav
Management response:

Thank you for taking the time to complete the Trip Advisor Survey in regards to your recent stay at the Courtyard Dallas Allen at the John Q. Hammons Center. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for...

Mexia, Texas, United States
Reviewed 7 March 2017

Very nice place to stay. I had a conference, and the hotel and location was very nice. The Parking could be better and the heater in the pool was out. There was shopping near by. Some construction getting to the hotel.

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Thank Geary S
Management response:

Thank you for sharing your experience at the Courtyard Dallas Allen at the John Q. Hammons Center through Trip Advisor. As a valued guest, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral...

Kerrville, Texas
Reviewed 20 February 2017

I was here for a conference. The conference portion was great. Appeared to go smoothly. The hotel room had a strange odor that fell somewhere between BO and a cleaning product. It was not overwhelming and it went away once used to it but every time I re-entered the room it took a bit to get used to it again....

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Thank Stephen1963
Mahmood p, Front Office Manager at Courtyard Dallas Allen at the John Q. Hammons Center, responded to this review

Thank you for sharing your experience at the Courtyard Dallas Allen at the John Q. Hammons Center through Trip Advisor. First and foremost I want to apologize for the many inconveniences during your stay with us. We sincerely appreciate you bringing this to our attention and want you to know that we have shared this information along to our housekeeping...

Skiatook, Oklahoma
Reviewed 4 February 2017 via mobile

EASY walk to multiple restaurants and bars, and if going to an event at the Allen Event Center this is were you need to stay. Great friendly staff, and super clean. Starbuck downstairs for great coffee. No free breakfast, but go eat at the Black Walnut Cafe a few miles away.

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Thank mbriggs1970
Management response:

Thank you for sharing your experience at the Courtyard Dallas Allen at the John Q. Hammons Center through Trip Advisor. As a valued guest, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral...

Owasso, Oklahoma
Reviewed 1 February 2017 via mobile

Stayed here for a competition at the Event Center. Super convenient, clean and friendly hotel. Lots of shopping and restaurants within walking. Pool was typical small pool. Heater was broken during our visit so water was cold. We brought our own food for breakfast so we didn't have to purchase it there.

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Thank mmckay44
Management response:

Thank you for sharing your experience at the Courtyard Dallas Allen at the John Q. Hammons Center through Trip Advisor. As a valued guest, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral...

Reviewed 27 January 2017

This was a great place to get away for the weekend. Great shopping and restaurants to enjoy a romantic weekend. The hotel was clean and the service was outstanding. entire staff was nice and eager to assist with any requests. Other than not having room service everything was great!

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Thank Walter D
Management response:

Thank you for sharing your experience at the Courtyard Dallas Allen at the John Q. Hammons Center through Trip Advisor. As a valued guest, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral...

Reviewed 25 January 2017

There wasn't very much to do inside the hotel... and not many options to choose from for dining. Rooms are rather small but adequate. Overall it's a good choice for anyone to stay at. We have stayed here several times without having encountered any kind of major problems. I would defiantly recommend being a guest here!

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Thank BCWarrior2017
Management response:

Thank you for sharing your experience at the Courtyard Dallas Allen at the John Q. Hammons Center through Trip Advisor. As a valued guest, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral...

Houston, Texas
Reviewed 11 January 2017

Used my points to stay here one night when visiting family. This place looks like a full-on Marriott not only a Courtyard. Gorgeous lobby and nice rooms, though a little on the small side. Loved Moo at the front desk and also had some great conversations with a bellman - friendly staff all around. Some parking around the hotel but...

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Thank afox98
Management response:

Thank you for sharing your experience at the Courtyard Dallas Allen at the John Q. Hammons Center. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued guest, your feedback will be shared with the team to continue to inspire...

Texas
Reviewed 6 January 2017

Only stayed one night here and was very satisfied with the room and the bed. The heater blew cold air when we set the thermostat above 70 deg. It was the first cold day in December so not sure the thermostat was switched to heat instead of cold. Other than that, everything worked well. Great location for shopping and eating...

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Thank NJTTexas
Management response:

Thank you for sharing your experience at the Courtyard Dallas Allen at the John Q. Hammons Center through Trip Advisor. As a valued guest, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral...

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Near Courtyard Dallas Allen at the John Q. Hammons Center

Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Free High Speed Internet ( WiFi )
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About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
The new Courtyard by Marriott Dallas/Allen at the John Q Hammons Center is conveniently located at the intersection of Hwy 75 and Stacy Road in The Village at Allen. The hotel includes 228 guest rooms and suites with over 15,000 square feet of flexible meeting space. This north Dallas hotel features our new lobby with inviting, flexible spaces to work or relax in, free Wi-Fi throughout and easy access to the latest news, weather and airport conditions via our GoBoard. The highlight of our new lobby experience is The Bistro - Eat. Drink. Connect.which provides guests with healthy food and beverage offerings in the morning and evening dinner service with cocktails. Located in The Village at Allen there are several dining, shopping, and entertainment options steps away. The Allen Events Center is located next door and home to the Allen Americans Central Hockey League team. Companies within a short distance include: Raytheon, Jack Henry & Associates, State Farm, PFS Web, Frontier and Experian. ... more   less 

Additional Information about Courtyard Dallas Allen at the John Q. Hammons Center

Address: 210 East Stacy Road, Allen, TX 75002
Region: United States > Texas > Allen
Price Range: $186 - $274 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Dallas Allen at the John Q. Hammons Center 3*
Number of rooms: 228
Reservation Options:
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Also Known As:
Courtyard Dallas Allen At The John q Hammons Hotel Allen
Hotel Style:
#4 Business Hotel in Allen
#5 Family Hotel in Allen
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard Dallas Allen at the John Q. Hammons Center staff and other travellers.
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Questions? Get answers from Courtyard Dallas Allen at the John Q. Hammons Center staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“get a room on the north side for better view. South side is a view of the hotel roof”
walterd941, 27 Jan 2017 | Read review
“Easily accessible to lots of places nearby!”
BCWarrior2017, 24 Jan 2017 | Read review
“Taking a pet? The southwest door of the hotel has a convenient poop bag dispenser for when Rover has to get relief.”
935clays, 22 Nov 2016 | Read review
“Limited parking right outside of the hotel, however there is a garage right next door and is free and is within walking distance.”
svwandick, 17 Oct 2016 | Read review
“Higher floors have better views.”
3BW, 26 Sep 2016 | Read review
5 of 5