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Hilton Garden Inn Dallas/Allen

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Traveller (24)
Room & Suite (26)
Dining (10)
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Overview
  • Excellent53%
  • Very good28%
  • Average10%
  • Poor6%
  • Terrible3%
Travellers talk about
“watters creek”(7 reviews)
“great hotel”(26 reviews)
“business trip”(14 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
3 Star Hotel
All hotel details
Offers from Hilton Garden Inn Dallas/Allen
Special Offer: Double Points, Every Stay
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Offers from Hilton Garden Inn Dallas/Allen
Special Offer: Double Points, Every Stay
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (514)
There are newer reviews for Hilton Garden Inn Dallas/Allen
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Traveller rating
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260
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All reviewswatters creekgreat hotelbusiness tripclean roomsoff the highwaythe hotel staffstaff was friendlynice staywould stay here againhotel roomking bedhot tubconvenient locationeasy accessfree breakfastoutlet mallhgi
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81 - 85 of 506 reviews
Reviewed 30 April 2017

We recently stayed here again on a business trip (after staying here a couple of years ago and reviewing the hotel then), and we still think this is a very good hotel with many good qualities. The good: Nice lobby Well-appointed rooms Excellent breakfast Very...More

1  Thank CrozzCountry
Response from HGI Allen D, General Manager at Hilton Garden Inn Dallas/AllenResponded 26 September 2017

CrozzCountry, Thanks for the review of your stay in the spring. We appreciate your taking the time to give us such detailed feedback and we did utilize this for improvement planners in staff meetings. I wanted to reach out and let you know that we...More

Reviewed 26 April 2017

You will fall in love with the whole staff! They are friendly, & personable. Anything you need at any time of the day they are there. The hotel was clean and didn't have that funky "hotel" smell. I would stay here again in a heartbeat!

Review collected in partnership with Hilton Garden Inn
Thank U4399FMstaceys
Response from HGI Allen D, General Manager at Hilton Garden Inn Dallas/AllenResponded 26 September 2017

U4399FMstaceys, Wow-Thanks for the great review! Looking forward to your next stay, stop by and introduce yourself, I always enjoy getting to meet extended family!

Reviewed 21 April 2017

Very good hotel. Clean and quiet. Beds and pillows could use some attention. Pillows too soft, no "fluff". Beds sunk in. Room service menu was limited, but some good items to pick from. Breakfast was excellent, but a little pricey. Breakfast item selection was adequate,...More

Review collected in partnership with Hilton Garden Inn
Thank Keith T
Response from HGI Allen D, General Manager at Hilton Garden Inn Dallas/AllenResponded 26 September 2017

Keith T, Thanks for the great review, we appreciate the time you took! Hopefully we can earn the perfect score on your next trip!

Reviewed 18 April 2017

This hotel was fine except all the beds are adjustable and have no firmness. It had no back support and felt like a very old mattress. Very unpleasant sleeping experience. The furniture seemed old and very average. We didn't use the restaurant, but there are...More

Review collected in partnership with Hilton Garden Inn
Thank Bill D
Response from HGI Allen D, General Manager at Hilton Garden Inn Dallas/AllenResponded 26 September 2017

Bill D, I'm truly sorry to hear you had an unpleasant sleeping experience while here in April. I wanted to reach out and let you know that we replaced all bedding and will be starting renovations everywhere else in about 4 months. We hope you...More

Reviewed 10 April 2017

We had two rooms and we were happy with our stay. They have a nice pool outside.. Really nice restaurant Breakfast and Dinner... I am on a Salt free diet and the chef made my Breakfast with no salt just for me.... It was very...More

Thank old m
Response from HGI Allen D, General Manager at Hilton Garden Inn Dallas/AllenResponded 26 September 2017

Old m, Thanks for the great review! We hope you enjoyed your time for your son's wedding and we look forward to return trips to visit him regularly!

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Room Service
Hotel Amenities
Free Parking
Business Centre with Internet Access
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Room Service
Room amenities
Microwave
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Outdoor pool
Details
Price range
US$102 - US$185 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Allen
#3 Romantic Hotel in Allen
#4 Family Hotel in Allen
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$102 - US$185 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Allen
#3 Romantic Hotel in Allen
#4 Family Hotel in Allen
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (24)
Room & Suite (26)
Dining (10)
Pool & Beach (3)
Business Centre & Event Rooms (25)
Questions & Answers
Ask a question
Josh E
9 February 2018|
Answer
Response from lavatea | Reviewed this property |
Not sure where Southdork Ranch is but the driver is happy to drop you and pick up from anywhere within a 5 miles radius.
0
Votes
tkurtz
15 November 2016|
AnswerShow all 3 answers
Response from HGI Allen D | Property representative |
Hi Tkurtz, We have a fabulous outdoor heat pool and hot tub!
0
Votes
Steven M
3 March 2015|
AnswerShow all 2 answers
Response from HGI_AllenTX | Property representative |
Unfortunately, we are not pet friendly, however we have some fabulous pet hotels in the area!
0
Votes
Room Tips
"Ask for a room from the 4th to the 6th floor!"
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"Rooms on the back side of the hotel are hopefully quieter"
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"if traffic noise bothers you, ask for room not facing highway."
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"read my review for accessibility issues - LOTS of highway noise if in the front of the hotel. Staff is..."
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