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Comfort Inn & Suites Amarillo

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Comfort Inn & Suites Amarillo
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233 Reviews from our TripAdvisor Community

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There are newer reviews for Comfort Inn & Suites Amarillo
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Showing 229: English reviews
Reviewed 25 August 2016 via mobile

We had stayed in a more expensive motel on our way to Colorado and I decided to give Comfort Inn a try on the way back because of the lower price. I don't think we had ever stayed at a Comfort Inn and I was pleasantly surprised. The room was huge and beautiful and breakfast was great- waffles, biscuits and...

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Helpful?
Thank jbhamby
JJ2101, General Manager at Comfort Inn & Suites Amarillo, responded to this review

Thank you for staying with us. We appreciate all the compliments. We are so happy to know that we exceeded your expectations with our service and our cleanliness. We appreciate your patience with our remodel. It is going to look amazing. We look forward to seeing you again when it is finished. Have a wonderful day.

Choctaw, Oklahoma
Reviewed 8 August 2016

It is getting a make over so looks aren't much right now but still the nice little hotel like always. Still has a good breakfast with even Texas shaped waffles. Nice touch. Beds are comfortable and rooms are prepared nicely. They charge for the safe but give it back when you leave if you let them know it was not...

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Helpful?
Thank steelraven
JJ2101, General Manager at Comfort Inn & Suites Amarillo, responded to this review

Thank you for staying with us. We appreciate the compliments. We are happy to know that we exceeded your expectations with our service. We appreciate your patience during our remodel. The hotel is going to look amazing when it is finished. We look forward to seeing you soon. Have a fabulous day.

A TripAdvisor Member
2 reviews
Reviewed 6 August 2016 via mobile

This hotel had a good air conditioner and great beds. However, the carpet in the rooms looked old, faded and used. The bathroom needed To be remodeled. The breakfast waffles tasted great but the eggs were patties which I would prefer scrambled. Sausage needed to be browned more.

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Helpful?
Thank A TripAdvisor Member
JJ2101, General Manager at Comfort Inn & Suites Amarillo, responded to this review

Thank you for staying with us. We value you as guests and appreciate your feedback. We are remodeling so we will be replacing the carpets. We look forward to seeing you when the remodel is finished. It is going to look amazing. Although, we do apologize that the breakfast did not exceed your expectations. We hope you have a great...

Austin, Texas
Reviewed 4 August 2016

We arrived very late and was welcomed with complimentary water and friendly and helpfull staff. We found all areas of the hotel to be very clean.The room was well equipped with fridge, tv and coffee maker. Free wiFI included. Comfortable beds and pillows.

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Helpful?
Thank Elizabeth E
JJ2101, General Manager at Comfort Inn & Suites Amarillo, responded to this review

Thank you for taking your time to take our survey. We are happy to know that we exceeded your expectations with our service. We appreciate the compliments and look forward to seeing you again on your next trip to Amarillo. Have a wonderful day.

Ganado, Texas
Reviewed 3 August 2016

Upon check-in, read the info. There is a safe charge of $1.50; we advised we would not be using the safe; however, the charge was on the invoice. On request before checkout, it was removed. Saw the same thing at another Choice Hotel on our way home. Nicki at the front desk was very nice as she helped us find...

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Helpful?
Thank Jeanie B
JJ2101, General Manager at Comfort Inn & Suites Amarillo, responded to this review

Thank you for taking your time to take our survey. We appreciate your letting us know where we can improve. Although, we are happy to know that we exceeded your expectations with our service. We are remodeling, so all the issues you had will be resolved. We look forward to you coming back to experienced the improvements. Have a great...

Lufkin, Texas
Reviewed 29 July 2016 via mobile

My family and I stayed in this hotel while on a road trip. Not only did our room smell like a sewer, we had to ask for towels and were refused extra pillows for the pull out sofa. I had to clean pubic hair out of the bathtub before allowing my children to bathe in it. The air conditioner did...

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Helpful?
Thank kmmwtm
JJ2101, General Manager at Comfort Inn & Suites Amarillo, responded to this review

We apologize for not exceeding your expectations. We have made housekeeping and maintenance aware of the issues and assure you that they will be resolved. We are going through a remodel so the rooms are going to look amazing and will be clean and smell clean as well. Have a great day.

New Mexico
Reviewed 25 July 2016

This hotel is conveniently located near the BSA/Northwest Texas Healthcare: Hospitals in Amarillo, TX, AND they do give medical discounts if you are there visiting a relative receiving medical care, which is great. They will also let you check out the rooms before you decide to stay. My 94yr. old grandfather had just had a stroke, and the manager on...

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Helpful?
Thank Rena S
JJ2101, General Manager at Comfort Inn & Suites Amarillo, responded to this review

Thank you for taking the time to take our survey. However, our hotel is located on the East side towards Cracker-barrel. We are actually on the opposite direction of the hospitals. We apologize for any confusion. Have a nice day.

Reviewed 19 July 2016 via mobile

We were somewhat disappointed to find that they are redoing the front lobby and breakfast area. The carpets in the hallways sorely need to be replaced-- I hope they'll do that. The air conditioner worked, but it was so close to the bed and so noisy that we had to turn it off. Thank God for the ceiling fan. I'd...

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Helpful?
Thank Margaret S
JJ2101, General Manager at Comfort Inn & Suites Amarillo, responded to this review

Thank you for taking your time to take our survey. We appreciate your feedback. We value you as guests and hope to see you when the remodel is finished. We are replacing all the carpet in the hallways and the rooms. The hotel will look even more beautiful when it is finished. Have a great day.

Garland, Texas
Reviewed 16 July 2016

Wonderful stay on the way back to Dallas. Nice hotel with a great breakfast and my grandkids were quite happy with all of the amenities. Nice and roomy with all that you expect from a Comfort/Choice Hotel property.

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Thank ratherrandy
JJ2101, General Manager at Comfort Inn & Suites Amarillo, responded to this review

Thank you for choosing us for your stay. We appreciate your compliments. We are happy that we exceeded your expectations. We look forward to seeing you when the remodel is finished. Have a fabulous day.

Madison, WI
Reviewed 12 July 2016

They were doing some renovation so there were areas without carpet and some were closed off. There was no noise from the work and the staff were great about alerting us when we called. The rooms were clean and comfortable.

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Thank bus_visitor
JJ2101, General Manager at Comfort Inn & Suites Amarillo, responded to this review

Thank you for staying with us. We appreciate your understanding about the remodel. It will be beautiful when it is finished. We look forward to you staying with us and experiencing the finished remodel of the hotel. We value you as guests and hope you have a fabulous day.

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Amenities

Highlights
  • Free Parking
  • Pool
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Business Centre with Internet Access
  • Breakfast Available
  • Dry Cleaning
  • Self-Serve Laundry
Official Description (provided by the hotel)
94 Units, Indoor Pool and Hot Tub, Whirlpool Suites, Free Full Hot Breakfast, Wi-Fi, Fitness Room, Business Center, Meeting Room, Guest Laundry, Elevators, In room Coffee Maker, Hair Dryer, Micro-Fridge, Ceiling Fan, Sleeper Sofa, 27 inch TV's with Expanded Cable, etc. ... more   less 

Additional Information about Comfort Inn & Suites Amarillo

Address: 2101 E Interstate 40, Amarillo, TX 79102-4404
Region: United States > Texas > Amarillo
Price Range: $138 - $199 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn & Suites Amarillo 2.5*
Number of rooms: 100
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Also Known As:
Amarillo Comfort Inn
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Inn & Suites Amarillo staff and other travellers.
4 questions
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Wilburton, Oklahoma
3 months ago
Yuma
over a year ago
Henderson, Nevada
over a year ago

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Questions? Get answers from Comfort Inn & Suites Amarillo staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“third floor”
  • view of I-40 & frontage road
  • Looking off to the side
  • Window opens
  • Comfortable king bed. Good lighting.
 of 5 bubbles X-NYr, 20 Oct 2016 | Read review
“Be careful walking down the halls until carpet is replaced.”
 of 5 bubbles VC21114, 30 Sep 2016 | Read review
“Try to get one in the middle of the hotel”
 of 5 bubbles steelraven, 7 Aug 2016 | Read review
“Too get best price book through priceline, trivago etc...”
 of 5 bubbles 15grandkids, 19 Jun 2016 | Read review
“I am not sure, I didn't get one”
 of 5 bubbles JohnB546, 16 Jun 2016 | Read review
5 of 5
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