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Stayed here while passing through on a road trip. Our 2 br/2 ba room was very nice and looked like it had recently been updated. Nice comfortable beds too.
The morning coffee and breakfast that was included was a nice touch :)
The hotel is very nice and well kept. The room was neat and orderly and we found the furniture to be very comfortable. We didn't like the pillows but that may be personal preference. The room is set up well for long term stays and...More
You are pet friendly if you charge $50 upon check in. That doesn’t seem right. My dog didn’t make a mess yet i was still charged $50 for bringing the dog inside. This policy Should be highlighted in bold on this site . You can...More
1 Thank Nancy K
Response from Chris S, Manager at Residence Inn AmarilloResponded 30 March 2018
Thank you for taking time to fill out a review. I am so sorry to hear that you had a less than satisfactory experience with us and I apologize we were not able to meet all of your needs. Customer service is extremely important...More
This hotel is in a great location as it is close to the interstate and close to lots of dining options.
Check in was quick and easy and we were soon in our spacious room. We quickly unpacked and sat down to relax after our...More
My wife has blonde hair. We found multiple long black hairs in shower, the floor around the toilet, and in the sink area. The place was ok but it sure makes me question the rest of their housekeeping practices as well.More
Thank david b
Response from Chris S, Manager at Residence Inn AmarilloResponded 8 January 2018
Thank you for your comments regarding your recent stay with us at the Amarillo Residence Inn. I am sorry to hear about the problems you encountered during your stay. I have addressed the cleanliness issue with our housekeeping team and will take steps...More
You need to contact the property directly. Even if they are listed as pet friendly, they might not allow pets in all rooms. You need to ask them if they have a room available that can have pets in it for your specific... More
You need to contact the property directly. Even if they are listed as pet friendly, they might not allow pets in all rooms. You need to ask them if they have a room available that can have pets in it for your specific travel date(s).