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Holiday Inn Express Hotel & Suites Amarillo South

127 reviews
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Traveller (7)
Room & Suite (16)
Pool & Beach (3)
Overview
  • Excellent41%
  • Very good25%
  • Average13%
  • Poor11%
  • Terrible10%
Travellers talk about
“front desk”(28 reviews)
“breakfast lady”(2 reviews)
“big variety”(2 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
2.5 Star Hotel
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Rooms
5 Mar6 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (127)Write a Review
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All reviewsfront deskbreakfast ladybig varietystay there againhot breakfast in the morningrooms are spaciousbreakfast was excellentwe've stayedpleasant staystaff was friendlychecking inbiscuits and gravyfree breakfastyogurtnorapuakeurig
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31 - 35 of 126 reviews
Reviewed 31 July 2016

Good stay. Breakfast was terrific, not average at all. Requested bacon on buffet and it was provided. Asked if they could put the food out earlier than normal as we were departing for a long trip home. Also many people were waiting. They accommodated us...More

Thank bettyb00p2011
Response from Kristina M, General Manager at Holiday Inn Express Hotel & Suites Amarillo SouthResponded 4 September 2016

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again, and I assure you the Front...More

Reviewed 28 July 2016

This is a solid choice for Amarillo. It's location south is easy to find, and works well regardless where you're headed. The room was clean and well stocked. Breakfast was managed by "Kathy", who kept everything going & replenished, while being friendly and hospitable. Great...More

Thank Rocker_rep
Response from Kristina M, General Manager at Holiday Inn Express Hotel & Suites Amarillo SouthResponded 8 August 2016

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. A positive guest experience is something our staff takes great pride in, so we value your feedback. We will pass along your kind words to...More

Reviewed 27 July 2016

Nothing fancy about this location. We chose it for the location. Easy on/off Interstate. Have stayed in many HI Express. This one seemed older. Breakfast was just okay. 3 stays at other HI on this trip & this one was the highest price! Almost as...More

Thank Roberta D
Response from Kristina M, General Manager at Holiday Inn Express Hotel & Suites Amarillo SouthResponded 29 July 2016

Dear Roberta D. Thank you so much for your review of our hotel. We value your feedback and was disappointed to hear that our hotel didn't meet your expectations. We hope you will visit us again and allow us the opportunity to serve you again.

Reviewed 21 July 2016

Upon checkin, was not greeted as a platinum member, no platinum amenities. Got to the room, wifi wasnt working. Called down, front desk said they would restart the router (said only 1 for the whole hotel). Didn't work, she said she would try again. Still...More

Thank Kevin L
Response from Kristina M, Manager at Holiday Inn Express Hotel & Suites Amarillo SouthResponded 22 July 2016

Kevin L, I first want to apologize about the experience you had at our hotel. Thank you for your review as it helps us improve our service to our guests. We will look into the issue with the internet and see what we can do...More

Reviewed 13 July 2016

Did not get the room I booked. Door had crack showing hallway lights. Very noisy from other guests at all hours of the night. A/C had no fan setting. Would only blast hot or cold air. Would not stay here again.More

Thank K S
Response from Kristina M, General Manager at Holiday Inn Express Hotel & Suites Amarillo SouthResponded 25 July 2016

Dear K.S, Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the disturbance you have experienced during your stay due to the room conditions. Rest assured that these issues will be looked into. We value...More

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About
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet ( WiFi )
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Business Centre with Internet Access
Free Parking
Breakfast included
Meeting Rooms
Dry Cleaning
Laundry Service
Self-Serve Laundry
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Indoor pool
Hot Tub
Tennis Court
Heated pool
Details
Price range
US$107 - US$178 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$107 - US$178 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (7)
Room & Suite (16)
Pool & Beach (3)
Dining (1)
Questions & Answers
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Room Tips
"I stayed on the first floor and didn't hear anything from anyone."
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"Be prepared to drive a few blocks to find a restaurant."
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"Ask for a room away from the highway as it is a little noisy. But our executive suite was roomy, airy, and..."
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"For a quieter room, request a room on the backside. Top floor quieter."
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