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Hilton Garden Inn Amarillo

Expedia.comUS$119*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
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Hilton Garden Inn Amarillo
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570 Reviews from our TripAdvisor Community

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Showing 564: English reviews
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Abilene, Texas
Reviewed 3 days ago NEW

Great stay at the Hilton garden Inn. I was visiting for a business trip and would stay again if I come back to that area.Breakfast had many options and was very good ! Staff was friendly and helpful. Room was comfortable and well kept!

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank C7487AZaudreys
Kamryn S, Manager at Hilton Garden Inn Amarillo, responded to this review

Thank you for taking the time to provide your feedback regarding your recent stay with us. We are very glad to know that you enjoyed your stay with us and that we will be able to welcome you back in the future when your travels bring you back to the Amarillo area.

HOTEL’S FAVOURITE REVIEW
Reviewed 1 April 2017 via mobile

We stopped here for the night. We booked and checked in online. We got the bed and breakfast deal. The staff was extremely friendly and helpful. The room was clean and spacious. Bed was super comfortable and we slept really well. Breakfast was excellent. My husband ate the buffet and I had an omelet. Delicious! Wait staff were very attentive....

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Helpful?
1Thank Cheryl B
About Hotel's Favourite Review
GonzalezEli, Manager at Hilton Garden Inn Amarillo, responded to this review

Thank you for taking the time to share your feedback. We are glad that you found the hotel and its breakfast to your liking. We look forward to welcoming you again on your next visit to Amarillo, TX.

Abilene, Texas
Reviewed 5 days ago NEW

Clean rooms, great food at the bar. Easy check in using the Hilton honors application. Nice amenities in the room such as refrigerator, microwave, and coffee pot. Great channel selections on the TV. Beds are clean and comfortable. Parking is safe and easy. Great gym and indoor pool.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank richardpX9642RH
TJ S, Manager at Hilton Garden Inn Amarillo, responded to this review

Thank you so much for providing your positive feedback regarding your recent stay with us. We strive to ensure that every guest has an amazing stay with us and I am glad to know that we were able to meet that goal during your time with us. We look forward to having the opportunity to welcome you back in the...

Dallas, Texas
Reviewed 1 week ago

I will never stay at this facility again. This is the third time I've stayed there and had problems every stay. The last day they gave away my king bed when I drove out of the way to staff this is so late just for the king bed. They didn't care that I was upset.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank keithdO9224KE
TJ S, Manager at Hilton Garden Inn Amarillo, responded to this review

Good Afternoon Sir, We thank you for taking the time to provide your feedback regarding your recent stay with us and I sincerely apologize for any and all inconveniences that you faced. We do care and ask you to please give us another chance to serve you better and prove that you can count on us for a perfect stay.

Bedford, Texas
Reviewed 1 week ago

Would consider different hotel Poor food. Bathrooms small and little hot water. Charged twice for our rooms. No hotel staff seemed to care and their manager has not returned my call Cold coffee along with cold breakfast

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank kevinhW3206HC
TJ S, Manager at Hilton Garden Inn Amarillo, responded to this review

We thank you for providing your feedback regarding your recent stay with us and we sincerely apologize for any and all inconveniences that you faced. We have spoken to each of the concerned departments and the corrective action has been taken. Please give us another chance to serve you better and prove that you can count on us for a...

Reviewed 2 weeks ago

The hotel was clearly understaffed, with no visible supervision by any management. Initially assigned a room that was filthy, and had to wait at front desk for a staff member to verify that I was telling the truth that the room had beer bottles in it and beds that were stripped of linen. Although food was excellent, the food service...

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Helpful?
Thank roycB9846IF
Albuquerque, New Mexico
Reviewed 3 weeks ago

The room and bathroom were spotless. The staff was friendly during check in and check-out. They were extremely helpful when the television didn't work properly. I was able to park where I could see my car. Once the road construction is completed, it will be easy on and easy off I40.

Review collected in partnership with Hilton Garden Inn
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Thank Y6224IOdonnaw
Amarillo, United States
Reviewed 4 weeks ago

Breakfast not complimentary, shortage of room supplies, poorly maintained (elevator shakes, loose wallpaper, poor water pressure, etc), staff was friendly but some were unhelpful. GM tried to soothe matters with some free breakfast vouchers and extra time to check out, but the actual problems we reported were not fixed.

Review collected in partnership with Hilton Garden Inn
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Thank J9907FMdonw
Shamrock, Texas
Reviewed 14 April 2017

We spent two nights in this hotel. It is fairly new and very nice, especially the beds and overall comfort of the rooms. It is also quieter than most since it is on the west side of Soncy, so not much happening. I would rate it excellent but I don't feel it was as clean as most high end motels....

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Helpful?
Thank Retired_in_MX
GonzalezEli, Manager at Hilton Garden Inn Amarillo, responded to this review

Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very sorry to hear you were disappointed with a lack of a free continental breakfast. Hilton Garden Inn hotels offer a full cooked to order hot breakfast at a cost specified by our property instead...

Galveston, Texas, United States
Reviewed 9 April 2017 via mobile

Clean room. WONDERFUL foam mattress! Slept very well! Can't agree with all their bathroom facility placements. The toilet paper was in an odd place and the toilet a little too close to the shower door... but all in all a good stay. Very convenient parking to rooms.

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Helpful?
Thank JoGMooney
GonzalezEli, Manager at Hilton Garden Inn Amarillo, responded to this review

Thank you for choosing the Hilton Garden Inn on your most recent stay in Amarillo, TX. I am glad to hear you had a pleasant stay with us and enjoyed the mattress for a restful night. We hope you will stay with us again on your next trip to Amarillo.

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Microwave
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities

Additional Information about Hilton Garden Inn Amarillo

Address: 9000 W Interstate 40, Amarillo, TX 79124-3308
Region: United States > Texas > Amarillo
Price Range: $154 - $282 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Amarillo 3*
Number of rooms: 90
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hilton Hotels Direct, Hotels.com, Hotwire, Travelocity, Orbitz, Cancelon, Priceline, Cheap Tickets, TripOnline SA, getaroom.com, HotelsClick, HotelQuickly and HRS so you can book your Hilton Garden Inn Amarillo reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn Amarillo Hotel Amarillo
Hotel Style:
#9 Business Hotel in Amarillo
#9 Romantic Hotel in Amarillo
#12 Family Hotel in Amarillo
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Amarillo staff and other travellers.
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Questions? Get answers from Hilton Garden Inn Amarillo staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Not here never again”
puppylove8963, 25 Mar 2017 | Read review
“don't stay here”
snowbirdmaine, 18 Mar 2017 | Read review
“There are a lot of hotel options in Amarillo, I would choose another”
drewcrew89, 7 Dec 2016 | Read review
“Avoid at all costs”
Pacifica8283, 28 Nov 2016 | Read review
“Our room away from the elevator was very quiet. There is no view from any of the rooms to recommend.”
puddning, 12 Nov 2016 | Read review
5 of 5
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US$119* /night
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Prices are for 1 room, 2 adults
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