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Holiday Inn Amarillo West Medical Center

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Traveller (71)
Room & Suite (51)
Dining (4)
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Overview
  • Excellent61%
  • Very good20%
  • Average8%
  • Poor6%
  • Terrible5%
Travellers talk about
“front desk”(88 reviews)
“movie theater”(20 reviews)
“full bar”(7 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
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Additional information
Offers from Holiday Inn Amarillo West Medical Center
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Rooms
8 Jul9 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (577)
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All reviewsfront deskmovie theaterfull barfree breakfastvery nice hotelnext morningparking lotroad tripsanta febeds were comfortablesausagelobbyelevatorinnswestchain
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191 - 195 of 565 reviews
Reviewed 23 March 2015

We spent 1 night here on a stopover from California to Houston. Check in was quick and easy and the front desk people were very professional and polite. The bar area in the lobby was quite loud, so I was afraid we were going to...More

1  Thank elchaco
Response from Shree W, General Manager at Holiday Inn Amarillo West Medical CenterResponded 24 March 2015

Thank you for staying with us and for this kind review. We love taking care of our guests. Please come see us again.

Reviewed 22 March 2015

Terrible visit. Upon arrival, one elevator was out, a long line. stairs, door on outside of YOU CANNOT ACCESS, only exit. room service was not working. resaurant was out of many many items. heard an employee say they hated their job, very limited TV channels,...More

1  Thank Amanda1mcleod
Response from Shree W, General Manager at Holiday Inn Amarillo West Medical CenterResponded 27 March 2015

Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes.

Reviewed 19 March 2015

Finally a hotel that upgrades platinums staying one night. Other hotels have yet to figure out by upgrading a platinum to a good room that was going to sit empty and will be available the next day we will stay loyal. IHG has slimped in...More

Thank Donna B
Response from Shree W, General Manager at Holiday Inn Amarillo West Medical CenterResponded 23 March 2015

Thank you for your kind review of our hotel. Our staff takes great pride in making our guests feel welcome and appreciated. We hope to see you again soon. Thank you.

Reviewed 17 March 2015

Super clean Hotel, loved staying there. Was able to enjoy my stay because everything was neat and clean. Wonderful, helpful cleaning staff, was not too impressed with the front desk people, but all in all I really enjoyed my stay. Next time we are in...More

Thank texastico
Response from Shree W, General Manager at Holiday Inn Amarillo West Medical CenterResponded 23 March 2015

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. I hate to hear that your interactions with the front desk...More

Reviewed 10 March 2015 via mobile

Upon check in, not greeted. I had to ask about reward points. Handed room card in Kraft paper envelope with handwritten room number and internet code. Room card didn't work after lugging 2 50lb pieces of luggage. Was told I had to come back down...More

1  Thank thisoletxgal
Response from Shree W, General Manager at Holiday Inn Amarillo West Medical CenterResponded 12 March 2015

Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We have shared your feedback with our staff and we are making the adjustments needed to show our...More

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About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Free Parking
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Dry Cleaning
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Heated pool
Indoor pool
Hot Tub
Details
Price range
US$102 - US$169 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Business Hotel in Amarillo
#6 Family Hotel in Amarillo
#8 Romantic Hotel in Amarillo
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$102 - US$169 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Business Hotel in Amarillo
#6 Family Hotel in Amarillo
#8 Romantic Hotel in Amarillo
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (71)
Room & Suite (51)
Dining (4)
Pool & Beach (4)
Family and Play Areas (1)
Business Centre & Event Rooms (1)
Questions & Answers
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Beatrice F
30 May 2017|
AnswerShow all 6 answers
Response from Chris R | Property representative |
Im sorry we dont accept pets
0
Votes
Room Tips
"Ask for a corner room....they have more windows."
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"We had a corner room at the end of the corridor, nice and quiet."
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"clean room"
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"I had a room on the first floor."
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