We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Staybridge Suites Amarillo-Western Crossing

275 reviews
Save
Traveller (60)
Room & Suite (44)
Dining (14)
Overview
  • Excellent53%
  • Very good29%
  • Average10%
  • Poor6%
  • Terrible2%
Travellers talk about
“full kitchen”(19 reviews)
“fire pit”(9 reviews)
“front desk”(33 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
3.0 Star Hotel
All hotel details
Offers from Staybridge Suites Amarillo-Western Crossing
Special Offer: Save on Hotel Packages!
Hotel deals
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
Getting you more information on this room More
Free Cancellation
Book now, pay at stay!
Select
Show Available Rooms
Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 6 partner sites to see rooms from US$92.
We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Amarillo hotels with availability
{"BOOKING_FEATURES": ["IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","VISA_SPONSORSHIP_WEB","IB_EXIT_INTERRUPTER","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_SHOW_AMENITIES_AS_ICONS","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","META_AIR","CHILDREN_SEARCH","IB_INLINE_ROOM_GRID","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","IB_BOOKING_FORM_FAVICON","STORED_CARDS","IB_PRICE_WINS_COPY","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "28123a6d8e584674af090cbdef1b4754", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":2627741,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[79523935],"additionalContentIds":[],"pollCount":0,"checkin":{"day":4,"month":3,"year":2018},"checkout":{"day":5,"month":3,"year":2018},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":92,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"28123a6d8e584674af090cbdef1b4754","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":92,"lowestMetaPrice":92,"additionalPartner":false,"highestMetaPriceDisplay":92,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":92,"lowestMetaPrice":92,"highestMetaPriceDisplay":92,"hotelName":"Staybridge Suites Amarillo-Western Crossing","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6IjI4MTIzYTZkOGU1ODQ2NzRhZjA5MGNiZGVmMWI0NzU0IiwiQUlLIjoiNWE0MDBlMGM2YzQ1NDQwYWFmMDlmNmRlY2YzNWUzZTgifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"isPriceDrawerEnabled":false,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": 1, "checkIn": "04/03/2018", "checkOut": "05/03/2018", "lowestPrice": "US$92", "hasDates": true, "hacComplete": true, "contentIdMappings": {"79523935":"CheapTicketsEWS"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_resp_hr_room_grid", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_responsive","template":"ibex_room_grid_responsive__widget","moduleList":["handlers","tracking"],"divClasses":"prw_rup prw_ibex_room_grid_responsive","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_responsive__sub_header"}},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","moduleList":["handler"],"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{}},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_row_responsive","template":"ibex_room_grid_row_responsive__widget","moduleList":[],"divClasses":"prw_rup prw_ibex_room_grid_row_responsive","js":{},"dust":{"amenities":"ibex_room_grid_row_responsive__amenities","occupancy":"ibex_room_grid_row_responsive__occupancy","condition_col":"ibex_room_grid_row_responsive__condition_col","price_text":"ibex_room_grid_row_responsive__price_text","reservation_col":"ibex_room_grid_row_responsive__reservation_col"}},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
Reviews (275)Write a Review
Filter reviews
268 results
Traveller rating
135
81
29
17
6
Traveller type
Time of year
LanguageEnglish
More languages
135
81
29
17
6
Show reviews that mention
All reviewsfull kitchenfire pitfront deskfree laundrynice kitchenone bedroom suitecomfortable hotelthe texas shaped wafflesroad tripother hotelsindoor pooltwo queen bedspull out sofabreakfast was deliciousroom was largean upgradewould stay again
FilterEnglish
Updating list...
1 - 5 of 268 reviews
Reviewed 29 December 2017

Checked in at 11 pm only to have to wait on the receptionist to get computer paper from the back room to load the printer to be able to print my contract. Staff should be aware of their needs at all times. Then, utensils poorly...More

Thank djhmrincon
Response from IHGService, Guest Relations Manager at Staybridge Suites Amarillo-Western CrossingResponded 12 January 2018

Hello djhmrincon, Thanks for taking time to write your review about our hotel. It is regrettable that the amenities, service of our staff and breakfast fell below your expectations. Kindly accept our sincere apologies for falling short of your expectations. Thank you for bringing this...More

Hotel's Favourite
Reviewed 5 September 2017

We take trips regularly where we stay in or around Amarillo. We are always looking for a great hotel for us and the kids too. This place is great! The rooms are very clean, very nice, and new. They provide so many things that none...More

Thank dgeorge77
Management response:Responded 6 September 2017

Dear Guest, I am so happy to hear that your stay with us was more than expected. Thank you so much for your feed back. Our team works vary hard to make sure your stay is as memorable as possible. We cant wait to see...More

Reviewed 23 October 2017

There were just a lot of little things that seemed odd about this particular hotel. We've stayed in Staybridge Suites before and had wonderful experiences. The only thing that really was frustrating for my husband was that he couldn't get the icemaker to work properly....More

1  Thank 404bettyf
Response from IHGService, Guest Relations Manager at Staybridge Suites Amarillo-Western CrossingResponded 1 December 2017

Hello 404bettyf, Thank you so much for staying with us and for taking the time to leave us your feedback. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service level we aim for....More

Reviewed 28 September 2017 via mobile

The place was fine apart from a few things There is no egg in the scrambled egg...it's some synthetic substitute that is absolutely disgusting and inedible.. such a shame The room was nice but the toilet was not cleaned properly there was grime and dare...More

Thank sallyandrob
Response from Kat M, Director of Sales at Staybridge Suites Amarillo-Western CrossingResponded 2 October 2017

Dear Guest, I am so sorry that your stay with us did not meet your expectations. We will be addressing these issues with our staff promptly. We always love hearing from our guests because it helps us in so many ways! I do hope that...More

Reviewed 23 September 2017

In 2014, I stayed at the Staybridge suites and gave it raging reviews. This time, I am not sure what was different, I can’t put my finger on it but something seemed a little off. When I first checked in the TV in room 415...More

Thank Walter C
Response from Kat M, Director of Sales at Staybridge Suites Amarillo-Western CrossingResponded 25 September 2017

Dear Guest, I am so sorry to hear that your stay was not as you had expected. We have recently gone through a lot of changes here at the hotel so that my be what you have sensed. Also our cable provider has had a...More

View more reviews
PreviousNext
12345654
About
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Pool
Free Parking
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Breakfast included
Meeting Rooms
Business Centre with Internet Access
Multilingual Staff
Self-Serve Laundry
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Hot Tub
Details
Price range
US$108 - US$171 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Romantic Hotel in Amarillo
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
Details
Price range
US$108 - US$171 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Romantic Hotel in Amarillo
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (60)
Room & Suite (44)
Dining (14)
Pool & Beach (2)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
Katherine B
9 October 2017|
AnswerShow all 4 answers
Response from Kat M | Property representative |
Yes we do!
0
Votes
Jkolarik
18 May 2016|
Answer
Response from Denise B | Reviewed this property |
As I can't speak for the hotel, only as a guest who stayed there, I cannot answer your question. I would call the hotel. I highly recommend it as it is fairly new, the rooms are large, and they give you complimentary... More
0
Votes
Jkolarik
18 May 2016|
Answer
Response from 74greenbean | Reviewed this property |
I don't know the answer to that question, but I'd recommend calling directly to them; not the 800 number.
0
Votes
PreviousNext
12
Room Tips
"We were on the 3rd floor and it was very quiet. Make sure AC is good in your room."
Read review
"upper rooms away from the elevators are quietest"
Read review
"If you are a family with multiple children, book the 2-bedroom, 2-bathroom suites. Well worth the convenience..."
Read review
"All the rooms have door-closers that seem to slam the doors, so you are going to hear this no matter where..."
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing