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Staybridge Suites Amarillo-Western Crossing

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Staybridge Suites Amarillo-Western Crossing
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248 Reviews from our TripAdvisor Community

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Showing 242: English reviews
Fort Irwin, California
Reviewed 4 October 2016 via mobile

I was traveling solo with my dog this trip. After having stayed the previous night in another town in a hotel I wasn't happy with I was very pleased with the spacious, clean and comfortable king room I had here. From a very nice comfortable bed to the big fluffy new towels, I couldn't have been happier. I was also...

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Helpful?
Thank nomadgirl70South
Nohemi c, Manager at Staybridge Suites Amarillo-Western Crossing, responded to this review

Hey Nomadgirl, thank you so much for your feedback, we are really happy to hear about the great experience at our hotel, we are looking forward to see you and your family this Christmas!

Orange County, California
Reviewed 24 September 2016 via mobile

We checked into this hotel after 1 a.m. after a long day on the road from Dallas. I brought my newborn and my 4 year old daughter with me up to the room to get them asleep while my husband dealt with the luggage. Much to my surprise, the key we were given did not work and I was forced...

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Helpful?
Thank petersoj
Nohemi c, Manager at Staybridge Suites Amarillo-Western Crossing, responded to this review

Peter, Thank you for choosing our hotel while traveling, we appreciate your business and your comments and concerns are very important for us, I'm sorry this experience was bellow your expectation, I assure we will take action to improve our service in every area. We hope you can give us another chance to show you how great our hotel can...

Reviewed 3 September 2016 via mobile

Very nice place for the price. Nice clean room big tv and very comfortable. There is a nice kitchen and sofa. Had trouble with the wifi with apple devices. Breakfest was about avarage for this type of place. The staff was very nice and helpful.

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Thank Barry B
Reviewed 28 August 2016 via mobile

Nice clean room. Nice towels. Lots of space. Kitchen area is a bonus. Sketchy looking night desk young man. Pet fee was $35! The fee was added BEFORE taxes so the room charge WITH our AAA discount was still $177! A bit expensive for checking in at midnight.

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Thank markwO9529RQ
Dallas, Texas
Reviewed 15 August 2016 via mobile

Room suite great in size and spaciousness. That's best I can say. Arrived Saturday evening around 6:00 but room not ready. Check in was 3:00. We were advised it would be another hour. We had been on road all day. Decided to get dinner and try back in hour. An hour and a half later it was ready. Once settled,...

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Helpful?
2Thank Michelle H
IHGService, Guest Relations Manager at Staybridge Suites Amarillo-Western Crossing, responded to this review

Dear Michelle H, Thank you for taking the time to express your thoughts and concerns. We are glad you liked the size of your room. However, we are sorry for the issues you had during check-in and our breakfast selections fell short of your expectations. We are also sorry our pool was less than satisfactory. The feedback we receive from...

Reviewed 8 August 2016 via mobile

Starting out on our trip Amarillo was our first stop. Traveling with a pet can be difficult. But not at Staybridge. Walking area was big! And the poop bags on wall wth disposal bucket were a saving grace. I'd packed everything I thought. Nope not the poop bags. Last time I forgot his bowls! Not good. Great suite room too....

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Helpful?
Thank Lizardia
Nohemi c, General Manager at Staybridge Suites Amarillo-Western Crossing, responded to this review

I'm happy to hear about the great experience at our hotel! We love our flurry friends as much as you do! Hope to see you again soon!

Richardson, Texas
Reviewed 26 July 2016

Overall the hotel is very nice. Looks like it was recently updated. The room was perfect for our family of 5. We have a 9 month old who is crawling so it is important to me that things are fairly clean. It looked like housekeeping forgot a few things. We found an empty Nutela container, an empty fruit snack package...

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Thank JustJean68
Castle Pines, Colorado
Reviewed 26 July 2016

We were on the road travelling from Louisiana to Denver Colorado and needed a pet friendly hotel to stay for the night. I called and the clerk at the front desk was very friendly and helpful in confirming a booking. The price was very reasonable and the pet fee was small compared to some other hotels I had called. We...

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Thank Michelle B
Reviewed 24 July 2016 via mobile

The hotel was nice a very spaciousness room. I had problems with the internet i could not get my laptop to connect(could have been operator error). Overall a nice hotel in a convenient location for restaurants and business. I would stay here again.

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Thank Grah_03004
San Antonio, Texas
Reviewed 17 July 2016

We stopped here on our way out of Texas to Colorado and were pleasantly surprised at this property. It was recently updated and very nice. We are IHG members and were upgraded to a one-bedroom suite which was great since we'd been on the road 7 hours and ready to stretch out in a larger room. The room was huge...

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Thank williamscott1129

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Multilingual Staff
  • Self-Serve Laundry
  • Dry Cleaning
Official Description (provided by the hotel)
Extended-stay travelers play by different rules and need a hotel that understands your unique needs. Staybridge Suites Amarillo - Western Crossing is designed from the ground up...just for you. We are just minutes from the Baptist St. Anthony's Hospital, Northwest Texas Healthcare System, Bell Textron, Tyson Foods, Owens Corning, Texas Tech Pharmacy School, and AT&T. Staybridge Suites gives you the amenities that make you feel at home. Fully equipped suites with full kitchens, room to spread out, space to work and space to relax. Plus there's shopping and dining within walking distance. Just a short drive from the hotel you will find the American Quarter Horse Hall of Fame Museum, Big Texan, Historic Route 66, Panhandle Plains Historical Museum, Cadillac Ranch, and so much more. Lake Meredith Recreation Area, and Palo Duro Canyon State Park is just a short hour drive away. When it's time to get connected we know what you need-free wired and wireless high speed Internet, cable, sports and movie channels. And when you need to burn some energy the fully equipped fitness center and outdoor courtyard will help melt the stress away. For a relaxing evening, join us for our Social Reception then relax in our "Just like home" Library. For a late night snack you can always grab a treat in our Pantry, open 24 hours.When you come to the Panhandle of Texas, we know what you need. Staybridge Suites Amarillo-Western Crossing is your best stay...for a week, a month or even a year. ... more   less 

Additional Information about Staybridge Suites Amarillo-Western Crossing

Address: 36 Western Plaza Dr, Amarillo, TX 79109-1569
Region: United States > Texas > Amarillo
Price Range: $185 - $248 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Staybridge Suites Amarillo-Western Crossing 3*
Number of rooms: 97
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Hotel Style:
#5 Romantic Hotel in Amarillo
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Questions & Answers

Here's what travellers have asked, with answers from Staybridge Suites Amarillo-Western Crossing staff and other travellers.
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Questions? Get answers from Staybridge Suites Amarillo-Western Crossing staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The 1st floor had the pool & work-out room.”
 of 5 bubbles JohnRuth, 28 Nov 2016 | Read review
“If you need space the king suite is perfect.”
 of 5 bubbles michellebD1885QK, 25 Jul 2016 | Read review
“high floor and one-bed suite if you're needing additional room”
 of 5 bubbles williamscott1129, 17 Jul 2016 | Read review
“Take the standard room/suite as they are very spacious”
 of 5 bubbles MACKIE901, 21 Jun 2016 | Read review
“Make sure it has ant traps”
 of 5 bubbles optiontrader, 15 Jun 2016 | Read review
5 of 5