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We arrived last night around 800 pm for my husbands business travel and their computers were down so there was no WIFi and we couldn't check in. I work from home and need computer access but decided to just work from my phone and eat...More
Thank Jennifer S
Management response:Responded 20 July 2017
Thank you for your review of the hotel, yes unfortunately the hotel was hit during a thunderstorm and there were many systems that were lost. I am sorry that you felt that the team was not responsive to your needs. We take pride in our...More
We stayed here 2 weeks ago and I was disappointed. It felt like an average Holiday Inn and the room was average. If you are going to stay in Amarillo, stay at the other Fairfield Inn on the West side of town.
Thank B W
Management response:Responded 12 July 2017
Thank you for your review, I am sorry that you did not enjoy your stay at our property.
On the east side of the major strip of Amarillo highways is this decent spot to stop. For the most part clean and organized. Big room. The free breakfast is what you come to expect at the cookie cutter chains but adequate. Down the road...More
Thank Rick R
Management response:Responded 10 July 2017
Thank you for your review of our hotel, I am sorry we were not better for you.
We were not able to get a good night's sleep due to the front desk staff calling and waking us up twice at 1:15 and 1:30 a.m. The manager was no help at all! Don't count on the 100% guarantee posted on the door! They...More
Thank Lori B
Management response:Responded 9 July 2017
Thank you for your review.
Assistant General Manager
Stopped for a one night stay recently after a long day on the road. Hotel is right off the highway and new and very nice! Rooms are clean and employees are very professional! Breakfast was awesome - biscuits and gravy ! Yes!
Management response:Responded 8 July 2017
Thank you for your review, I will share your review with the staff.
Assistant General Manager
US$118 - US$161 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#3 Family Hotel in Amarillo
#6 Romantic Hotel in Amarillo
#8 Business Hotel in Amarillo
Non-Smoking Rooms ,
Number of rooms
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