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Holiday Inn Express Hotel & Suites Amarillo East

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Holiday Inn Express Hotel & Suites Amarillo East
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163 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express Hotel & Suites Amarillo East
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Showing 162: English reviews
Reviewed 5 November 2014 via mobile

Decent, with friendly night staff and typical HI breakfast, but when I called a few hours after I checked out about an item I left they claimed it wasn't in the room even though I know I left it (and where!). I stopped to look through all my belongings, and yes, I had left the item. I am disappointed that...

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Helpful?
Thank 266travel
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Amarillo East, responded to this review

Dear 266travel, First of all, thank you very much for your recent stay at our hotel. I am so sorry to see you did not enjoy your overall experience with us. We’d like to obtain some additional detail regarding your experience so we have sent you a private message. We hope to have the honor of serving you again should...

Augusta, Georgia
Reviewed 15 October 2014

For a reasonable rate this hotel was a great deal. It was clean and well maintained. The staff was courteous and helpful. When my bags did not make it through the Dallas Morass (DFW) they kept an eye out for them and notified me as soon as they arrived. The breakfast was early and a real surprise to find hot...

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Thank oldSailor1990
PA, USA
Reviewed 23 July 2014

Stayed here on our cross-country trip with a dog and two year old. New hotel it seems as the rooms were modern and the bathrooms were clean and not worn down. $25 pet fee if you have a dog/cat. Breakfast in the morning was your usually hotel stuff, nothing to complain about. Easy access to the interstate. Would stay here...

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Thank VermontHawaii
Fayetteville, Arkansas
Reviewed 16 July 2014 via mobile

Your typical HIE experience. Went down stairs for breakfast at a quarter to 6 and most of it was already being served. Which to me a huge plus even though they state it's not ready till 6:30. Read a previous comment where they stated about water from the shower ending up on the floor. This is true.

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Thank dcbone27
New Castle, Delaware
Reviewed 16 July 2014

As we have traveled across the US and back, we find ourselves booking Holiday Inn Express rooms for our overnight stops. We like the newness of mist if the locations and the beautifully appointed rooms. This location we had a suite which is a regular room with a 10x10 area between the sleeping area and the bath area with a...

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Thank Dave0616
Perry
Reviewed 3 July 2014

Friendly staff. Beautifully decorated. Clean. Bathroom in our room was AWFUL. Shower curtain did not cover the opening and water leaked all across the floor.....during each of our four showers. We clean up after ourselves whenever we stay at a hotel, but this was MAJOR work that should not have been necessary. Pool was wonderful. Breakfast too. Just inconsistent among...

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Helpful?
Thank Christine W
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Amarillo East, responded to this review

Dear Christine W, Thank you for writing a review on your recent stay. We appreciate your feedback about the friendly staff and cleanliness of the hotel, and we are glad that you enjoyed the complimentary breakfast and pool area. On the other hand, please accept our sincere apologies for the shortcomings regarding the bathroom quality. I have forwarded your concerns...

Jonesville, North Carolina
Reviewed 1 July 2014

1st plus is that they are pet friendly. Very nice comfortable room. I had been traveling with my granddaughter, 5 , and she was very pleased with the pool and spa :-) She ( like many 5 year olds) is an honest cretic. Being and IHG club member , If you aren't I would recommend you become, I got late...

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1Thank 5FishingStooges
San Diego, California
Reviewed 25 June 2014

En route to Oklahoma, our 2nd and final night of a 1400+ mile road trip after a 8 hour drive from Las Cruces, NM. I use Holiday Inn's and IHG properties when I can. This did not disappoint, familiar quality, service and hospitality. Right off I-40 and easy access to food, gas and other businesses we had a great stopover....

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Thank Tony G
Reviewed 11 May 2014 via mobile

Proximity to airport is nice. Check in was simple and quick. I can see this hotel being an issue if you don't have a vehicle. Its only within walking distance of one restaurant (buffalo wild wings) and a couple gas stations. There are no sidewalks, no places to walk. My room was clean, I did not have any issues with...

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Helpful?
Thank Jeff K
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Amarillo East, responded to this review

Dear Jeff K, Thank you for taking the time to provide feedback on your stay. We are pleased to see you enjoyed your time at the hotel, and look forward to serving you in the future. Sincerely, Ben J Case Manager IHGCare

Houston, Texas
Reviewed 3 May 2014

I really like HI EX, but this place is unlike any others at which I've stayed. It has some control on the sink and shower faucets that limit you to warm water. The web site states there is an airport shuttle (the location is less than a mile from the airport, but one could not safely walk there even without...

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Helpful?
Thank LisaGutts
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Amarillo East, responded to this review

Dear LisaGutts, Thank you for choosing to stay with us. We do value all feedback we receive from our guests as it allows us to improve and provide the best experience possible. We are sorry to hear that your experience fell short of your expectations and apologize for the inconvenience you have experienced caused by the hotel shuttles service and...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
East Amarillo Hotel Offers Convenient Location Enjoy a comfortable stay at the Holiday Inn Express Hotel and Suites of East Amarillo, located within a mile of Amarillo Rick Husband International Airport (AMA). Our East Amarillo hotel's location off I-40 offers close proximity to businesses and medical centers as well as area attractions. You can take the family for a day of fun at Wonderland Amusement Park, just 10 miles from our Amarillo hotel, or visit Splash Amarillo, a water park just three miles from our Amarillo accommodations. If you're more in the mood for shopping, the Westgate Mall is only 10 miles away. Amarillo offers attractions for nature lovers as well, and you can check out Palo Duro Canyon or Historic Route 66. Lodging in our Amarillo Airport hotel while in town for business means you have an ideal location close to the airport, and also easy access to area businesses and medical centers such as Medical Center Coulter Street, Wells Fargo and Northwest Texas Hospital. Our hotel in Amarillo has a meeting room with 1,000 sq. ft. of space, offers free high-speed, wireless Internet access for your convenience and provides a 24-hour Business Center. Stay Smart at our Amarillo Airport hotel and wake up to the complimentary, hot breakfast bar. You can relax in a triple-sheeted bed while you surf the web with free high-speed Internet access. Check out our East Amarillo airport hotel's deals and rates today. ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites Amarillo East

Address: 9401 E Interstate 40, Amarillo, TX 79118-6960
Region: United States > Texas > Amarillo
Price Range: $179 - $294 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Amarillo East 2.5*
Number of rooms: 69
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Also Known As:
Holiday Inn Express Hotel And Suites Amarillo East
Holiday Inn Express Amarillo
Holiday Inn Amarillo
Amarillo Holiday Inn
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Questions & Answers

Questions? Get answers from Holiday Inn Express Hotel & Suites Amarillo East staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Quite room and close to shopping areas in town.”
 of 5 bubbles 533gonzalod, 13 Aug 2016 | Read review
“Front rooms have parking lot lights on all night. Good for a night light in room if you don't mind”
 of 5 bubbles PattyannD331, 7 Jun 2016 | Read review
“Stay on top floor for quiet, and ask for best discount rate. Especially if you are a veteran.”
 of 5 bubbles 406sunnij, 16 Mar 2016 | Read review
“Ask for the top floor if you don't want to hear people overhead”
 of 5 bubbles 955kaileem, 20 Nov 2015 | Read review
“Most quiet”
 of 5 bubbles jodyf231, 15 Sep 2015 | Read review
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