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Holiday Inn Express Hotel & Suites Amarillo East

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Holiday Inn Express Hotel & Suites Amarillo East
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168 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express Hotel & Suites Amarillo East
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Showing 167: English reviews
Perry
Reviewed 3 July 2014

Friendly staff. Beautifully decorated. Clean. Bathroom in our room was AWFUL. Shower curtain did not cover the opening and water leaked all across the floor.....during each of our four showers. We clean up after ourselves whenever we stay at a hotel, but this was MAJOR work that should not have been necessary. Pool was wonderful. Breakfast too. Just inconsistent among...

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Helpful?
Thank Christine W
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Amarillo East, responded to this review

Dear Christine W, Thank you for writing a review on your recent stay. We appreciate your feedback about the friendly staff and cleanliness of the hotel, and we are glad that you enjoyed the complimentary breakfast and pool area. On the other hand, please accept our sincere apologies for the shortcomings regarding the bathroom quality. I have forwarded your concerns...

Jonesville, North Carolina
Reviewed 1 July 2014

1st plus is that they are pet friendly. Very nice comfortable room. I had been traveling with my granddaughter, 5 , and she was very pleased with the pool and spa :-) She ( like many 5 year olds) is an honest cretic. Being and IHG club member , If you aren't I would recommend you become, I got late...

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1Thank 5FishingStooges
San Diego, California
Reviewed 25 June 2014

En route to Oklahoma, our 2nd and final night of a 1400+ mile road trip after a 8 hour drive from Las Cruces, NM. I use Holiday Inn's and IHG properties when I can. This did not disappoint, familiar quality, service and hospitality. Right off I-40 and easy access to food, gas and other businesses we had a great stopover....

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Thank Tony G
Reviewed 11 May 2014 via mobile

Proximity to airport is nice. Check in was simple and quick. I can see this hotel being an issue if you don't have a vehicle. Its only within walking distance of one restaurant (buffalo wild wings) and a couple gas stations. There are no sidewalks, no places to walk. My room was clean, I did not have any issues with...

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Helpful?
Thank Jeff K
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Amarillo East, responded to this review

Dear Jeff K, Thank you for taking the time to provide feedback on your stay. We are pleased to see you enjoyed your time at the hotel, and look forward to serving you in the future. Sincerely, Ben J Case Manager IHGCare

Houston, Texas
Reviewed 3 May 2014

I really like HI EX, but this place is unlike any others at which I've stayed. It has some control on the sink and shower faucets that limit you to warm water. The web site states there is an airport shuttle (the location is less than a mile from the airport, but one could not safely walk there even without...

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Helpful?
Thank LisaGutts
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Amarillo East, responded to this review

Dear LisaGutts, Thank you for choosing to stay with us. We do value all feedback we receive from our guests as it allows us to improve and provide the best experience possible. We are sorry to hear that your experience fell short of your expectations and apologize for the inconvenience you have experienced caused by the hotel shuttles service and...

Oklahoma
Reviewed 27 April 2014

My husband and I have stayed at this hotel many times. It is a great location just off I-40 on the east side of Amarillo. It is very near the airport, the Big Texan Steak House and a number of other restaurants. We travel this highway often headed to/from our vacation home in Colorado. The hotel is always clean, the...

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1Thank Idratherbesailing69
Glen Rose, Texas, United States
Reviewed 12 February 2014

The staff were all very friendly. It was located on I-40. The room was clean. The problem was there was no HOT water for a bath or to wash your hands. It was mildly warm, but not HOT. I told the person at the counter about the problem and they said they would tell maintenance when they came on duty....

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Helpful?
Thank Dawn M
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Amarillo East, responded to this review

Dear Dawn M, Thank you for taking the time to provide feedback on your stay. We truly regret to see the issues with the hot water prevented you from fully enjoying your time at the hotel. We take all of the reviews we receive very seriously as they allow us to identify areas that may benefit from additional attention. We...

Reviewed 28 January 2014

Help at desk was excellent. Plenty of restaurants close by. Every clean and breakfast was better than the usual fair.Right off I-40 but was hidden by Texas Roadhouse.Great place to stay if you are traveling cross country.

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Thank Trish A
A TripAdvisor Member
andover, mn
Level Contributor
3 reviews
3 hotel reviews
1 helpful vote
Reviewed 2 December 2013 via mobile

I was disappointed with our stay at this hotel. After reading reviews I felt it would be a great place. The only pleasant experience was the lady at the front desk. She was pleasant helpful and nice. The room was a nice size but numerous things were wrong. We could hear people all around our room, walking sneezing talking etc....

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1Thank A TripAdvisor Member
Nohemi_Castillo01, Manager at Holiday Inn Express Hotel & Suites Amarillo East, responded to this review

Thank you for your feedback, it helps us to improve our service. We’re sorry we fell below your expectation, I assure you the feedback of our hotel will be reviewed and most certainly forwarded to the appropriate departments. We hope you give us a chance in the future to show you how great our hotel is. Please receive our most...

Santa Fe, New Mexico
Reviewed 29 November 2013

I stayed there in November and the room was ok. They moved me from next to the elevator where you always here the dings. Clean ok. Breakfast ok. After I checked out and paid they had my information as a priority member and apparently they have a program that attaches to your computer. I get their banner when I open...

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Helpful?
Thank John M
Nohemi_Castillo01, Manager at Holiday Inn Express Hotel & Suites Amarillo East, responded to this review

Dear John M Thank you for your review and giving us the opportunity to learn from your feedback, Please receive my apologies for the inconvenient with the email attachments, we will look more deeply into it to try to solve the problem, we hope to have the opportunity of welcoming you back and ensuring that you have a hassle free...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
East Amarillo Hotel Offers Convenient Location Enjoy a comfortable stay at the Holiday Inn Express Hotel and Suites of East Amarillo, located within a mile of Amarillo Rick Husband International Airport (AMA). Our East Amarillo hotel's location off I-40 offers close proximity to businesses and medical centers as well as area attractions. You can take the family for a day of fun at Wonderland Amusement Park, just 10 miles from our Amarillo hotel, or visit Splash Amarillo, a water park just three miles from our Amarillo accommodations. If you're more in the mood for shopping, the Westgate Mall is only 10 miles away. Amarillo offers attractions for nature lovers as well, and you can check out Palo Duro Canyon or Historic Route 66. Lodging in our Amarillo Airport hotel while in town for business means you have an ideal location close to the airport, and also easy access to area businesses and medical centers such as Medical Center Coulter Street, Wells Fargo and Northwest Texas Hospital. Our hotel in Amarillo has a meeting room with 1,000 sq. ft. of space, offers free high-speed, wireless Internet access for your convenience and provides a 24-hour Business Center. Stay Smart at our Amarillo Airport hotel and wake up to the complimentary, hot breakfast bar. You can relax in a triple-sheeted bed while you surf the web with free high-speed Internet access. Check out our East Amarillo airport hotel's deals and rates today. ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites Amarillo East

Address: 9401 E Interstate 40, Amarillo, TX 79118-6960
Region: United States > Texas > Amarillo
Price Range: $185 - $281 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Amarillo East 2.5*
Number of rooms: 69
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Also Known As:
Holiday Inn Express Hotel And Suites Amarillo East
Holiday Inn Express Amarillo
Holiday Inn Amarillo
Amarillo Holiday Inn
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Questions & Answers

Questions? Get answers from Holiday Inn Express Hotel & Suites Amarillo East staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay on the third floor - no one is above you. But we were on the second floor and noise was not a problem at all.”
 of 5 bubbles 137kristinab, 4 Jan 2017 | Read review
“Do not stay in a room next to the lobby elevators.”
 of 5 bubbles LarraineC_12, 29 Dec 2016 | Read review
“Quite room and close to shopping areas in town.”
 of 5 bubbles 533gonzalod, 13 Aug 2016 | Read review
“Front rooms have parking lot lights on all night. Good for a night light in room if you don't mind”
 of 5 bubbles PattyannD331, 7 Jun 2016 | Read review
“Stay on top floor for quiet, and ask for best discount rate. Especially if you are a veteran.”
 of 5 bubbles 406sunnij, 16 Mar 2016 | Read review
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