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Holiday Inn Express Hotel & Suites Amarillo East

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Traveller (21)
Room & Suite (23)
Pool & Beach (3)
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Overview
  • Excellent49%
  • Very good26%
  • Average16%
  • Poor5%
  • Terrible4%
Travellers talk about
“big texan”(19 reviews)
“front desk”(26 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2 Star Hotel
All hotel details
Additional information
Offers from Holiday Inn Express Hotel & Suites Amarillo East
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Offers from Holiday Inn Express Hotel & Suites Amarillo East
Special Offer: Book Direct and Save
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Reviews (186)
There are newer reviews for Holiday Inn Express Hotel & Suites Amarillo East
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Traveller rating
86
48
31
11
9
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Time of year
LanguageEnglish
86
48
31
11
9
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All reviewsbig texanfront deskclose to the airportcinnamon rollssausageparking lot ischoose this hotelhotel chaingreat showerindoor poolroom was clean and comfortablefree breakfastarrived latebooked this hotelking suitenight's sleepwest side
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71 - 75 of 185 reviews
Reviewed 16 January 2015 via mobile

The hotel and lobby has very nice woodwork for a Holiday Inn Express! The staff was every bit as nice. Very friendly and quick to answer any questions you may have about the local area. Our room was very clean and modern. The WiFi is...More

1  Thank DougP213
Reviewed 8 January 2015

For $151 a night I expect a hotel to be without flaw; however, that is not the case with this hotel. I told the front desk person I was interested in the pool and hot tube, nothing left to question and asked to see the...More

Thank ArturoPenny
Response from IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Amarillo EastResponded 24 January 2015

Dear ArturoPenny, Thank you for taking the time to share your recent experience at our hotel. It is disheartening to hear that you were not able to fully enjoy our pool facility and we sincerely apologize for any inconvenience this may have caused. Your review...More

Reviewed 5 January 2015

This is a dog friendly hotel, which is what we needed in our recent trip. The hotel has a weird chemical smell to it and the room was not as clean as expected. There was hair in the tub and on the bathroom floor. The...More

Thank Susan B
Response from IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Amarillo EastResponded 21 January 2015

Dear Susan B, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We’re sorry we fell below your expectation regarding room cleanliness. We will address this concern. I assure you that the feedback...More

Reviewed 10 November 2014

Our family of 4 enjoyed the staff and facility on our mini vacation. The breakfast and breakfast cook were wonderful! Very comfortable beds/pool/etc. Take the back way into down town on the cut across street to the north and never hit the interstate!

Thank B A
Reviewed 5 November 2014 via mobile

Decent, with friendly night staff and typical HI breakfast, but when I called a few hours after I checked out about an item I left they claimed it wasn't in the room even though I know I left it (and where!). I stopped to look...More

Thank 266travel
Response from IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Amarillo EastResponded 21 November 2014

Dear 266travel, First of all, thank you very much for your recent stay at our hotel. I am so sorry to see you did not enjoy your overall experience with us. We’d like to obtain some additional detail regarding your experience so we have sent...More

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About
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Free Parking
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Free Parking
Breakfast included
Meeting Rooms
Laundry Service
Self-Serve Laundry
Breakfast Available
Dry Cleaning
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Pool
Heated pool
Indoor pool
Hot Tub
Details
Price range
US$134 - US$180 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$134 - US$180 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (21)
Room & Suite (23)
Pool & Beach (3)
Dining (1)
Business Centre & Event Rooms (1)
Questions & Answers
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Room Tips
"Even-number rooms have you looking out the back"
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"Motorcyclists can park under awning and ask for room overlooking."
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"Don't stay here"
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"Don't get room by the stairs; doors slam."
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