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Quality Inn West Medical Center

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Quality Inn West Medical Center
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334 Reviews from our TripAdvisor Community

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Showing 311: English reviews
Panama City, FL
Reviewed 11 July 2015

This Quality Inn is adequate but if I were returning I would try to stay somewhere else. PROS: Conveniently located off of I=40 in Amarillo, free w-fi,fridge and micro-wave in the room, pool on site, free breakfast. Check-in was fast and efficient. The room was clean as were the environs of the grounds. CONS: The room did not have a...

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Thank JonnieS
Fort Worth, Texas
Reviewed 6 July 2015

We have stayed here twice that was booked through Hotwire. It is now under a different hotel chain than before but the room issues are still the same. The air conditioner didnt work correctly. We arrived around 9pm and got the last room on the first floor since we have a 17 month old toddler with us and have to...

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Thank dgeorge77
Whitney TX
Reviewed 5 July 2015

First Impression was the hotel was a little older but well kept. The lobby area is clean and well appointed. I enjoyed my stay and slept very well. It is an older hotel but the rooms have been very tastefully redone with new carpet , ac, and paint.

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Thank kaseje
Nashville, Tennessee
Reviewed 4 July 2015 via mobile

Clean rooms updated while back. Not brand new but still up to date. Flat screen tv. New bedding. Staff very friendly. Especially the lady that worked the late night shift. Big pool and cool looking unique hot tub. My kids would have loved it. Highly recommend for families needing activity like swimming and free breakfast. Very reasonably priced for families....

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Thank lillybell73
Reviewed 25 June 2015 via mobile

We booked our reservation through Priceline. When we arrived at the hotel at 1:30 am the girl at the desk lied to us and said there were no rooms available. After we contacted Priceline and Priceline called the motel they had the rooms but did not want to give them to us at the Priceline rate. Very poor customer service!!!!!

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1Thank Nae73
Pittsburgh, Pennsylvania
Reviewed 16 June 2015 via mobile

And I don't mean that the room wasn't cleaned. I mean that you can take a shower, kill a few bugs, then by the time you brush your teeth and walk to the bed your feet are black and filthy from the nasty carpet. It feels like there's been years of water, mold and oil soaked in just waiting to...

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1Thank Jay G
Missouri
Reviewed 15 June 2015

I normally stay at a Hilton or Hampton Inn but we are on a 10 day road trip and have a budget which brought us to this hotel. I read the reviews on Tripadvisor before I booked it of course. The check-in was swift and friendly. The property was in great condition with plenty of free parking. The indoor pool...

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Thank ladybright28
Reviewed 12 June 2015 via mobile

Just checked in. Can tell rooms use to be smoking rooms. Booger on headboard, hair in bed, bathroom filthy with brown substance on the wall and dried pee on the toilet seat. Internet hardly works. There's crumbs on the floor and nightstand. Seems like basic cleaning is not even done. Dread staying here tonight:(

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Thank MarkandMiranda L
BWMCI_GM, Manager at Quality Inn West Medical Center, responded to this review

I cannot express enough how it sadens me that your room was not cleaned properly. We are doing some retraining in housekeeping and will get this issue corrected quickly. Please know that we do care and want your stay to be everything you expect and more. We missed the mark this time. I hope that the remainder of your trip...

Livingston, Montana
Reviewed 10 June 2015 via mobile

After many hours on the road, we were ready for a good nights rest. After doing a quick search of area hotels and finding limited availability, we settled in here. We wish that we had driven on. The AC doesn't work. The toilet keeps running so I had to turn the water off. Neither of the two ice makers work...

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Thank RCMPIII
BWMCI_GM, Manager at Quality Inn West Medical Center, responded to this review

On behalf of our entire staff, I sincerely apologize for the maintenance issues you had in your room as well as with the ice machines and business center. The ice machines have been repaired and new business center equipment is on its way. Again, I sincerely apologize. Best Regards

manchester
Reviewed 8 June 2015 via mobile

I can not in good faith give an excellent as when I dropped something on the floor and went to retrieve it from under the bed there were grapes and "stuff" so it wasn't as clean as I'd like but the visible surfaces were spotless Good size room really comfy beds Nice pool for a swim after a long day...

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Thank angenrick
BWMCI_GM, Manager at Quality Inn West Medical Center, responded to this review

On behalf of our entire staff, I sincerely apologize that your room was not cleaned properly prior to your arrival. We will be doing some retraining in housekeeping and assure you that this will be corrected asap. Thanks so much for staying with us. Take good care

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Breakfast included
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Multilingual Staff
  • Self-Serve Laundry
  • Breakfast Available
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Come experience the friendliest service in Amarillo! We are conveniently located 1/2 mile North of Interstate 40 and in the Heart of the Harrington Regional Medical District. We offer a full range of amenities from our Indoor pool/hot tub, HOT breakfast, and free Wi-Fi. ... more   less 

Additional Information about Quality Inn West Medical Center

Address: 1610 S Coulter Street, Amarillo, TX 79106-1771 (Formerly Medical Center Inn)
Region: United States > Texas > Amarillo
Price Range: $66 - $239 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn West Medical Center 2.5*
Number of rooms: 103
Reservation Options:
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Also Known As:
Best Western Medical Hotel Amarillo
Best Western Amarillo Hotel
Amarillo Best Western
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Questions & Answers

Questions? Get answers from Quality Inn West Medical Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Great value for the $, Great STAFF!”
 of 5 bubbles mkhodge85, 25 Feb 2017 | Read review
“Good location to medical park, not clean and untrained front desk staff.”
 of 5 bubbles 87114CH, 15 Dec 2016 | Read review
“Pick another place to stay”
 of 5 bubbles davidkT8184QR, 24 Oct 2016 | Read review
“Make sure your room isn't next to any stairs. It gets very loud and make sure you check sheets.”
 of 5 bubbles iridaio, 2 Sep 2016 | Read review
“Don't go here.”
 of 5 bubbles 974judithw, 28 Jul 2016 | Read review
5 of 5