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Amarillo Inn & Suites

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Amarillo Inn & Suites
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12 Reviews from our TripAdvisor Community

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Showing 12: English reviews
Reviewed 3 days ago NEWvia mobile

Terra has amazing customer service. Very outgoing, courteous and kind. Definite asset to your company. Her personality is made the initial visit walking through the door a very pleasant experience!!!!

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Helpful?
Thank keith l
Management response:

Thank your for your amazing review! I am so glad that you enjoyed your stay and especially pleased that Terra went above and beyond.

Amarillo, Texas
Reviewed 3 days ago NEW

The front desk clerk, Terra is very helpful and personable. She will answer any questions that you have and will make sure that you keep a smile on your face until the day you leave the hotel. This was a great stay will come back.

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Helpful?
Thank terriblet54
Management response:

Thank you for the wonderful review and I am so glad that my desk clerk made your stay that much better.

Chicago, Illinois
Reviewed 1 week ago via mobile

Got a king room for 40 a night. Room was huge. Had a sliding glass door to walk right out to parking lot. Bathrooms were roomy and really nice also. Was way better then expected. Definitely never forget this place for future travels.

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Helpful?
Thank Marc F
Management response:

Thank you for your amazing 5 star review! We appreciate you taking the time to review our property and we would be happy to have you anytime you are in town!

Queens, New York
Reviewed 1 week ago via mobile

My boyfriend and I stopped here for the night during a long road trip. We got a King room. It had a mini fridge, pull out sofa, coffee maker and a microwave. The room was clean and the bed was fine, there were plenty of pillows for us. The Wi-Fi worked fine but it wasn't password protected. The other hotels...

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Helpful?
Thank Lynnette G
Management response:

I would like to thank you so much for rating the Amarillo Inn & Suites with 5 stars! We appreciate your postive feedback and we hope to have you staying with us whenever you are in Amarillo!!! Have a great day!

Mansfield, Texas
Reviewed 2 weeks ago via mobile

We were traveling home from Colorado Springs and picked this hotel for its amenities. We were extremely disappointed to find the hot tub out of service & the "heated" pool was cold. The morning Biscuits and Gravy were cold and nothing to brag about. The room was clean and overall wasn't bad for the price. Probably would not stay here...

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Helpful?
Thank rylansmimi
Management response:

I am extremely sorry that you did not enjoy your stay. I will take all of your feedback in to concentration an make the necessary changes to better everyone's stay.

Kansas City, Missouri
Reviewed 3 weeks ago

We felt the price was very good. We were looking for something just passing through on our way home on New Year's Eve, so it fit what we needed. The room was nice. The beds weren't very comfortable and the pillows were small and fat. Not great for sleeping on. The walls are thin. We could hear the people next...

Review collected in partnership with this hotel
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Helpful?
Thank Barbara T
Management response:

I appreciate you taking the time to give our property a review. I will definitely take into considerations all of your concerns to assure a better stay in the future.

Reviewed 3 weeks ago via mobile

The weight room had 2 treadmills and an elliptical and all were broken and very dark in room. Our room the door jam was broke on sliding door so anyone could come in. Very disappointed!!! What u see on website is very misleading

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Helpful?
Thank Penny C
Management response:

Thank you for your review I will bring this to the managers attention we we are in the process of making several changes.

Liberal, Kansas
Reviewed 3 weeks ago via mobile

This group of people went over and beyond to accommodate our LARGE crowd.. They opened meeting rooms, provided ice, copied, computer use, there was no request to large or to small for them to fulfill... They even picked up a UPS package for us.... I highly recommend staying here, this staff is outstanding.. Thanks Frank (front desk) you are AWESOME..

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Helpful?
Thank Louderback
Management response:

Thank you for the great review we do try to give the best service possible and I am sure glad you enjoyed your time with us!

Reviewed 4 weeks ago via mobile

We arrived late Just passing through on our way to California. The Room was clean and the bed was comfy. The room was nothing fancy but it was everything you need for a great price. Mini fridge and coffee pot in room. We didn't use it but nice to have the option.

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Helpful?
Thank Charlotte S
Management response:

Thank you for taking the time to give the Amarillo Inn & Suites a review. We always appreciate positive feedback. Please choose the Amarillo Inn & Suites whenever you are passing through.

Reviewed 4 weeks ago via mobile

One of the most pleasant trips we me and my wife have had coming to visit our kids. And grandbabies . Every one at the hotel was very pleasant. The manager Chris was professional and very friendly. Nice warm inside Pool. Low nightly rates. Highly recommend.

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Helpful?
Thank Christopher B
Management response:

Thank you for taking the time out of your day to review us on Tripadvisor. We appreciate you choosing The Amarillo Inn & Suites we would be happy to have you anytime you are traveling through!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Meeting Rooms
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Multilingual Staff
Official Description (provided by the hotel)
The Amarillo Inn & Suites is a historical landmark hotel, bringing back the heart of Amarillo in every stay. Amarillo Inn and Suites is a large full service hotel with so much to offer for the entire family. We take pride in our hotel as well as the guest that walk in the door. The Bristol's Cafe is a blast back to the 50's dinning experience. Then step into the Bristol's Lounge for a refreshing cocktail. With a stay at Amarillo Inn and Suites, you'll be convenient to American Quarter Horse Hall of Fame, Amarillo Museum of Art and Tri State Exposition. We offer 233 guestrooms, featuring flat-screen TV's, private balconies, FREE Wifi and many other wonderful amenities. Enjoy a range of recreational amenities, including an indoor pool, hot tub, and a fitness center. This hotel also features an arcade/game room, and tour/ticket assistance. Enjoy a satisfying meal at a restaurant serving our wonderful guests of Amarillo Inn and Suites. Quench your thirst with your favorite drink at a bar/lounge. Featured amenities include a business center, a computer station, and multilingual staff. This hotel has 8 meeting rooms available for events. A round trip airport shuttle is provided at no charge. ... more   less 

Additional Information about Amarillo Inn & Suites

Address: 1911 I-40 East at Ross/Osage Street, Amarillo, TX 79102 (Formerly Clarion Hotel Amarillo)
Region: United States > Texas > Amarillo
Price Range: $68 - $121 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Amarillo Inn & Suites 3*
Number of rooms: 150
Reservation Options:
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Also Known As:
Holiday Inn Amarillo-i-40 Hotel Amarillo
Amarillo Holiday Inn
Hotel Style:
#4 Best Value Hotel in Amarillo
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Questions & Answers

Questions? Get answers from Amarillo Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“get a room located near the front of the hotel, No matter what floor.”
 of 5 bubbles terriblet54, 21 Jan 2017 | Read review
“Clean rooms, excellent customer service, great value!”
 of 5 bubbles jtotton, 8 Dec 2016 | Read review
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