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Holiday Inn Express & Suites Arlington

HIExpress.comUS$97*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
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Holiday Inn Express & Suites Arlington
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176 Reviews from our TripAdvisor Community

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Showing 170: English reviews
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Helotes, Texas
Reviewed 2 weeks ago via mobile

The hotel's outside appearance is modest. The lobby is quite small compared to newer Holiday Inn Express's. Although I know it is required, staying there while they are updating the hotel was not ideal. It is an older hotel and needs the renovations. I will say all the people we dealt with that worked there were very friendly and helpful.

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Helpful?
Thank coachwilson10
Rachel M, Guest Relations Manager at Holiday Inn Express & Suites Arlington, responded to this review

Thank you for giving us your feedback. We have a full renovation taking place in the next few weeks that will give us a brand new hotel.

Spring, Texas
HOTEL’S FAVOURITE REVIEW
Reviewed 11 December 2016

I was completely blown away by this hotel. I originally had another hotel in mind, but they were completely booked up. I chose this Holiday Inn after remembering I was an IHG member and it came with free breakfast. We arrived there and they were having a reception party for IHG members. It was really cool! Free beer, wine, baked...

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Helpful?
1Thank Chloe J
About Hotel's Favourite Review
Rachel M, Guest Relations Manager at Holiday Inn Express & Suites Arlington, responded to this review

Thank you for the great feedback and I'll be sure to share your comments with Stacey. I will also share your comments with IHG on the omelet to perhaps get a new Brand Standard.

Reviewed 3 weeks ago

(Review written by Gwen P) This hotel is conveniently located near Rangers Stadium and AT&T Stadium. Road Construction makes getting to the hotel a little inconvenient but nothing horrible. Room was clean but small with more than 1 person in the room, however, for the price, it wasn't bad. We were there for 3 nights. Staff was always friendly and...

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Helpful?
Thank Jeff P
Rachel M, Guest Relations Manager at Holiday Inn Express & Suites Arlington, responded to this review

Thank you for your feedback. We apologize for any confusion on your credit cards pending transactions.

San Antonio, Texas
Reviewed 19 March 2017

The front desk staff was fantastic. Stacy was great and made the stay enjoyable from the very beginning. The breakfast was not the greatest. The sausage, bacon and eggs were a very low quality. Egg and cheese omelet was gritty and not good. Only the gravy was good from the hot section. The rooms were average but clean. Beds were...

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Helpful?
1Thank Jeff T
Rachel M, Guest Relations Manager at Holiday Inn Express & Suites Arlington, responded to this review

Thank you for taking the time to give us your feedback. We take your comments seriously and will address the issues.

Reviewed 17 February 2017

It is an average hotel, you couldn't expect more, the service is the basics, for a couple of days or a business trip its ok, you have quick access to main avenue that will take you to six flags in 5 minutes, also my business trip wsa to GM Assy plant, witch is also very easy to access and in...

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Helpful?
Thank Sergio A
Rachel M, Guest Relations Manager at Holiday Inn Express & Suites Arlington, responded to this review

Thank you for taking the time to give us your feedback.

Irapuato, Mexico
Reviewed 2 February 2017 via mobile

I think I can tell when a hotel needs to have a retrofit. This one does! Poor service at the reception. Not enough information of when and where breakfast takes place. Clerks with no sense of what being helpful means. I guess its close distance from fiesta Texas make them careless about empathy. Definitely I rather drive a little longer...

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Helpful?
Thank Gizeh E
Rachel M, Guest Relations Manager at Holiday Inn Express & Suites Arlington, responded to this review

Thank you for giving us your feedback. I'm hoping you had us confused with another hotel since we have an A+ staff and Fiesta Texas is located 285 miles from us.

Indianapolis, Indiana, United States
Reviewed 2 February 2017

Everyone was so friendly and helpful from the maintenance man to the people cleaning rooms to the front desk staff! Someone trains these people right! They gave us directions to places to eat. Helped us get in our room because our card didn't work... Well, actually it did but we were trying to get in the wrong room! They laughed...

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Helpful?
Thank Shari D
Rachel M, Guest Relations Manager at Holiday Inn Express & Suites Arlington, responded to this review

Thank you for taken time out of your busy day to provide such positive feedback. We will share your comments with the entire staff. We hope to see your back again real soon.

Spring, Texas
Reviewed 25 January 2017

Tired old property with an odd layout. I stay in Holiday Inn Expresses frequently. Most are new and nice. This one not so much. It was clean with friendly service, but there were many things in need of repair.

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Helpful?
Thank Ron R
Rachel M, Guest Relations Manager at Holiday Inn Express & Suites Arlington, responded to this review

Great news we will be starting a remodeling and will have a brand new property when its done.

Downers Grove, Illinois
Reviewed 18 January 2017

Stacy and Marian are excellent employees, they were both very helpful in all my dealings with them. We had a pleasant stay and when we have to go to AT & T Stadium again I would stay at this hotel. They both helped me with a cab and then also how to use Uber

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Helpful?
Thank Mike J
Rachel M, Guest Relations Manager at Holiday Inn Express & Suites Arlington, responded to this review

We are so happy to hear back from our guests that received superior customer service. We look forward to your next stay and the next big game!

Reviewed 3 January 2017 via mobile

We stayed here because we were attending the Cotton Bowl. Front desk was very friendly upon check in. I would say this is a below average holiday inn. Rooms were musty. We had no hot water when we woke up at 8:00 AM. Front desk gave us keys to take a shower in another room on the second floor, but...

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Helpful?
Thank Katy-Joey S
Rachel M, Guest Relations Manager at Holiday Inn Express & Suites Arlington, responded to this review

I wont to first apologize for the hot water issue. We did have an issue with one of the tanks which has since been repaired. The hotel has gone into renovation and we will emerge a new hotel.

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Holiday Inn Express offers the best price and location of any hotel in Arlington TX. Contact us today to stay at our affordable hotel, located near Six Flags, Rangers Ballpark and Cowboys Stadium! ... more   less 

Additional Information about Holiday Inn Express & Suites Arlington

Address: 2451 E Randol Mill Rd, Arlington, TX 76011-6334
Region: United States > Texas > Arlington
Price Range: $147 - $333 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express & Suites Arlington 2.5*
Number of rooms: 103
Reservation Options:
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Also Known As:
Holiday Inn Express And Suites Arlington, Tx
Holiday Inn Express & Suites Arlington, Tx Hotel Arlington
Holiday Inn Arlington
Arlington Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express & Suites Arlington staff and other travellers.
3 questions
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Questions? Get answers from Holiday Inn Express & Suites Arlington staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Trolley to game drive to six flag's”
widz01, 29 Jul 2016 | Read review
“The location of my room was great!”
shirleybarner, 28 Mar 2016 | Read review
“No king suites and double queen rooms close to each other.”
Ontheroad2525, 3 Jan 2016 | Read review
“Sleep quality will be better in room facing west.”
  • Room
  • Parking in front yard
meheryarb, 21 Dec 2015 | Read review
“Stay away from elevators”
Harryspal, 24 Oct 2015 | Read review
5 of 5
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