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Holiday Inn Express Arlington

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134 Reviews from our TripAdvisor Community

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Showing 131: English reviews
Reviewed 2 weeks ago

I was flown in for a job interview. It was late, I was tired. Instructed the desk for a wake-up call. I never received the wakeup call. I had to scramble, in panic mode so not to be too late for the interview. Same day I flew home, unpacked and realized I forgot my $500 dental retainer. I called the...

Thank Thekid1974
DeRidder, Louisiana
Reviewed 9 October 2016 via mobile

Not what I was expecting from a Holiday Inn Express. The staff was good but the room not so much. The room smells like someone urinated on the floor and the bathroom light doesn't work. There is no maintenance crew available until tomorrow to fix the light in the bathroom. The manager on duty did offer to send house keeping...

1Thank George T
IHGService, Guest Relations Manager at Holiday Inn Express Arlington, responded to this review

Dear George T, Thank you for staying with us and leaving a review. I am glad to see that you left some feed back on what you liked as well as what fell below your expectations. I appreciate the kind remarks regarding our hotel staff. However, I'm deeply sorry for any inconveniences you have experienced due to the unusual smell...

Reviewed 9 October 2016 via mobile

We were in town for a Cowboys game and had never been disappointed with a Holiday Inn Express before, so we immediately booked. Unfortunately, there is a first time for everything. The room smelled horrible upon entry. Musty and a bit like urine. The bathroom light wouldn't stay lit, and I killed a bug on the bathroom floor as soon...

1Thank MamaKels
IHGService, Guest Relations Manager at Holiday Inn Express Arlington, responded to this review

Dear MamaKels, Thank you for taking the time to review our property and for staying with us. I’m very disappointed to hear about your experience on your recent stay due ti the smell of the room, cleanliness of the bathroom, lighting system and level of customer service received. I want to assure you we are very proud of our level...

Reviewed 28 September 2016 via mobile

Go visit Crystal and ask her about her amazing butter pecan moonshine drink!!!! It's was delicious! Great service from her at the bar. Such a warm and friendly vibe from her!!!! All her drinks were done with just the right kick.

Thank Stephie C
Reviewed 14 September 2016 via mobile

I was in town for college football game over Labor Day weekend. A lot of hotels closer to AT&T Stadium were as more as $100 more per night -- just couldn't stomach those prices. Found a surprisingly nice/more affordable rate here for my three night stay with family. Room was nice. Two queens and a sofa bed. Sofa bed had...

Thank Dirk P
Kingman, Arizona
Reviewed 13 September 2016

We have stayed at this hotel twice to be near family. The first time we had a suite and recently we unintentionally had a regular hotel room. The cost was about the same. I will definitely ask for a suite in the future. Nice to have a sitting area to read, watch tv etc. They have microwaves, refrigerators in each...

Thank DonnaGale1020
Kissimmee, Florida
Reviewed 16 August 2016

We always enjoy staying at Holiday Inn Express & this one lived up to what we expect. The front desk staff were all friendly & efficient. Our room was very clean & well-appointed. The decor was lovely, though the bed was a bit on the soft side. It was also lower at the head than the foot, so I had...

Thank DisneyGal2010
Beaumont, Texas
Reviewed 11 August 2016

We were greeted and the desk personnel was very hospitable.Each time we came and left the hotel site we were greeting as well. The room was excellent. Plenty of parking and the grounds were clean. This hotel does have two elevators. If you are looking for a very good night rest after returning between 12am- 2am this might not be...

Thank Jim L
San Antonio, Texas
Reviewed 20 July 2016

A wonderful place and friendly staff – The location was very good and close to nice places to eat within walking distance or a short driving distance to the mall. Will definitely stay at this Holiday Inn Express again - Room was very clean and overall impression was that this is a well taken care of property and would recommend...

Thank Marc C
Dallas, Texas
Reviewed 19 July 2016

I left three reviews directly on the Holiday Inn Express website. All three were deleted. We stayed at this location for three nights with three rooms. We would have switched hotels, but unfortunately all the hotels in the area were full. On the first morning we were there, I took my three younger kids (9, 10, 12) down to the...

2Thank Stacey T
Silvia T, General Manager at Holiday Inn Express Arlington, responded to this review

We are sorry about your daughter’s injury to the tip of her right index finger. This was the first time we experienced any injuries involving our outdoor pool furniture. The safety of our guests is our top priority & therefore we removed the lounge chairs immediately! We did not touch the chair covered with personal towels, but removed it as...

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  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Welcome to the Holiday Inn Express Hotel & Suites Arlington at Parks Mall. Unwind from a tiring day of business, pleasure or travel in comfortable guest rooms, blended with quality service and convenience which we hope makes your stay the most enjoyable ever. We have newly renovated rooms that can fit your every need. We are conveniently located in South Arlington at I-20 and Cooper Street Exit # 449. Our central location provides convenient access to major business and leisure activities located in the Dallas/Fort Worth metroplex. Located across the street, is the Parks Mall featuring an NHL size ice-skating rink and an AMC theater with 30 screens. We are located 3 miles from Arlington Highlands Shopping district. There are also numerous nationally recognized restaurants within walking distance of the hotel. The hotel is located only 5 minutes from the University of Texas in Arlington, 15 minutes from Six Flags, and 30 minutes from DFW Airport. Downtown Dallas and Fort Worth are both only 30 minutes away. ... more   less 

Additional Information about Holiday Inn Express Arlington

Address: 1721 Pleasant Pl, Arlington, TX 76015-4529
Region: United States > Texas > Arlington
Price Range: $163 - $268 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Arlington 2.5*
Number of rooms: 102
Reservation Options:
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Also Known As:
Holiday Inn Express Arlington (i-20 & Parks Mall) Hotel Arlington
Holiday Inn Express Arlington (i-20 And Parks Mall)
Holiday Inn Arlington
Arlington Holiday Inn
Hotel Style:
#9 Family Hotel in Arlington
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Arlington staff and other travellers.
7 questions
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Questions? Get answers from Holiday Inn Express Arlington staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I wouldn't stay at a holiday Inn again.”
 of 5 bubbles Thekid1974, 23 Nov 2016 | Read review
“The suites are nice to read, watch tv, not bother early/late sleepers or nappers. There are room darkening curtains in the sleep area.”
 of 5 bubbles DonnaGale1020, 12 Sep 2016 | Read review
“Even rooms face the pool, odd rooms face the bank”
 of 5 bubbles DisneyGal2010, 15 Aug 2016 | Read review
“Go to bed early because they are going to start knocking around 8am”
 of 5 bubbles 512jiml, 10 Aug 2016 | Read review
“Higher floor, west facing..east faces parking lots/ lights/ looking to mall”
 of 5 bubbles stubljumpr, 25 Jun 2016 | Read review
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