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Courtyard Dallas Arlington South

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Courtyard Dallas Arlington South
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96 Reviews from our TripAdvisor Community

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Showing 93: English reviews
Reviewed 1 week ago

First and foremost, I will offer that I am a Marriott Rewards member and Marriott credit card holder, and this particular hotel left a lot to be desired. We arrived for the Thanksgiving game, and the lobby was clean and modern. The staff seemed a bit aloof to the extent that they were not really certain of local establishments for...

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Helpful?
Thank NKrumah L
Aaron B, General Manager at Courtyard Dallas Arlington South, responded to this review

Dear NKrumah L, Thank you for taking time to leave feedback on your most recent stay with us. I sincerely apologize for all that happened and am disheartened to hear about your negative experience. We value your business and appreciate your loyalty to Marriott. The last thing we ever want is for a guest to be dissatisfied with their stay...

San Antonio, Texas
Reviewed 4 weeks ago

Very courteous staff. They have a shuttle that can take you to several nearby restaurants and shops. The breakfast is no longer free, so be prepared for that. They do have a full bar in the evening which was very accommodating to our business group.

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Helpful?
Thank Don J
Aaron B, General Manager at Courtyard Dallas Arlington South, responded to this review

Dear Don J, Thank your for your kind feedback and four star review about recent stay at our hotel. We appreciate all the nice comments you gave us and giving insightful information for any future travelers that may be looking to book a room with us. I am very happy you enjoyed your stay and hopefully we will see you...

St Albans, United Kingdom
Reviewed 29 October 2016

I'm sure Courtyards offered more a few years back but they seem to have been dumbed down to fit a tight cost base. The hotel room is clean, the reception staff are fine...breakfast on the other hand is incredibly poor. Where once a buffet existed, now it's a menu approach with nothing included. Customer service also seems to have been...

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Helpful?
Thank Andre G
Aaron B, General Manager at Courtyard Dallas Arlington South, responded to this review

Dear Andre G, Thank you for your open and honest feedback in regards to your most recent stay with us. We strive to ensure that each guest stay is exceptional and you are able to confidently express your satisfaction to other potential guests. I am sorry that we failed in doing so for you,Andre G , that this was not...

Texas
Reviewed 12 October 2016 via mobile

Staff was nice. Rooms were clean and spacious. We didn't have any problem finding parking space. Lobby area was clean. There was only 1 person at front desk would have been better if there were 2 or so. Would have made check in process a lot faster. Other than that everything was excellent. Would definitely stay here again.

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Helpful?
1Thank NanSnz
Aaron B, General Manager at Courtyard Dallas Arlington South, responded to this review

Dear NanSnz, Thank you for the excellent 4 star review. We appreciate the nice comments that you left for us. I am thrilled you enjoyed your stay so much. Thank you for the suggestion of 2 service agents at the front desk during heavy check-in times. We will work on fixing that and make the arrival process a better one....

Sunnyvale, California
Reviewed 15 September 2016

Nice hotel, clean. Front desk staff friendly with speedy check-in process. Front desk had great information about places to eat and things to do in Arlington. Hotel is nearby everything. Will come back again!

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Helpful?
1Thank selvat10
Aaron B, General Manager at Courtyard Dallas Arlington South, responded to this review

Dear selvat10, Thank you for the excellent 5 star review. We truly appreciate your feedback, it is a vital part in ensuring that we are doing everything we can to make the guest experience a memorable one. I am happy to hear that all aspects of your hotel stay were exceptional. We strive to run a clean, safe, well maintained...

Dallas, TX
Reviewed 1 September 2016

Clean and spacious rooms. We were one of those "needy" groups and all of the staff were very attentive and accommodating - Even after the 5th time asking them yet again for something else we hadn't thought to bring with us. Rates were reasonable and I would recommend this property for sure.

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Helpful?
Thank CinnamonE
Aaron B, General Manager at Courtyard Dallas Arlington South, responded to this review

Dear CinnamonE, Thank you for the excellent 4 star review. I am so thrilled you enjoyed your stay and we did everything we could to accomedate your group. It was our pleasure to host everyone. I am happy to hear that the staff went above and beyond for your group. That is in our DNA to be the best hosts...

Reviewed 7 August 2016 via mobile

Clean and beautiful room. Ultra quite surroundings. I felt safe with my children running around the hotel for our conference. Your staff did all they could to make our group comfortable. We had a lovely stay. Seemed a bit short staffed in the evening with a such a large group in the hotel but they worked their tails off.

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Helpful?
1Thank Kristie B
Aaron B, General Manager at Courtyard Dallas Arlington South, responded to this review

Dear Kristie B, Thank you for the wonderful 5 star review. We really appreciate the excellent feedback you provided to us about your most recent stay. I am thrilled you had such a fantastic experience. I happy to hear that we did all we could to accomedate your great group. We sincerely enjoyed having you all in house and giving...

Muskogee, Oklahoma
Reviewed 25 July 2016 via mobile

Needed a room for 3 adults pretty bad and the Courtyard was close to the area we needed. They were short on rooms so the desk clerk at the time had a suite that was$139 plus tax($159). Don't get me wrong the staff was excellent and the room was nice. However this IS a Marriott hotel and the furniture was...

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Helpful?
Thank Raymond B
Aaron B, General Manager at Courtyard Dallas Arlington South, responded to this review

Dear Raymond B, Thank you for your feedback regarding your most recent stay. I appreciate your nice comments about the staff. They work hard to ensure each guest stay is exceptional. I am sorry you do not feel that your stay was of value to you. Sounds like we tried to upgrade your room type. Courtyards do not offer complimentary...

Rusk
Reviewed 17 July 2016 via mobile

Where do I start??? Maybe being charged 500 dollars too much would be a good start, followed by no one at the front desk. Asked for 2 nights for an extra comforter, had to call the corporate office for extra towels. Was charged 15 dollars for the call to the corporate office. What??? I've been on this earth 56 years...

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Helpful?
Thank KenBerry1960
Aaron B, General Manager at Courtyard Dallas Arlington South, responded to this review

Dear KenBerry1960, Thank you for your feedback. I am very sorry that you are displeased with our hotel. I am a little unclear, by your last comment, if you had stayed with us or your daughter did. I am personally unaware of any overcharges of this magnitude from this past weekend. If this was brought to our attention and not...

West Columbia, South Carolina
Reviewed 17 July 2016 via mobile

Very clean rooms!!! Friendly atmosphere!! Beds very comfortable!! Very easy to get to!! Awesome service from Kimi at the front desk and Tiffany Carter at the bar. Look forward to coming back here again next year. Highly recommend anyone to choose this location when traveling through this area.

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Helpful?
Thank KeithAnderson91
Aaron B, General Manager at Courtyard Dallas Arlington South, responded to this review

Dear KeithAnderson91, Thank you for such a great 5-star review. We really value the nice comments you shared about Kimi and Tiffany. We enjoy hearing about our associates going above and beyond for our guests. I appreciate you taking the time out of your busy schedule to recognizance them and their hard work. I am glad you enjoyed everything about...

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Amenities

Highlights
  • Pool
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Restaurant
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities

Additional Information about Courtyard Dallas Arlington South

Address: 711 Highlander Blvd, Arlington, TX 76015-4319 (Formerly Courtyard by Marriott Arlington South)
Region: United States > Texas > Arlington
Price Range: $173 - $331 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Dallas Arlington South 3*
Number of rooms: 103
Reservation Options:
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Also Known As:
Courtyard By Marriott Arlington South Hotel Arlington
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard Dallas Arlington South staff and other travellers.
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Orange, United States
Orange, United States
Wausau, Wisconsin
3 months ago
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over a year ago

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Questions? Get answers from Courtyard Dallas Arlington South staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Their is not a great view from either side.”
 of 5 bubbles 617donj, 10 Nov 2016 | Read review
“no rooms near elivator. its kind of noisy”
 of 5 bubbles jetthrow22, 15 Jul 2016 | Read review
“Very handy to restaurants and the mall - easy 5-10 minute walk”
 of 5 bubbles Killara1967, 16 Apr 2016 | Read review
“room 130 is nice but carpet needs replace”
 of 5 bubbles dennisl716, 25 Aug 2015 | Read review
“Just don't stay there.”
 of 5 bubbles Wrldtvl, 10 Aug 2015 | Read review
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