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Quality Inn at Arlington Highlands

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Quality Inn at Arlington Highlands
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134 Reviews from our TripAdvisor Community

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Showing 128: English reviews
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Shreveport, Louisiana, United States
Reviewed 2 weeks ago via mobile

The good: the hotel staff was helpful. Small fridge and microwave abs a 32 in flat screen tv. The bad: we stayed in room 128. As soon as we walked in the mildew smell was overbearing. I travel with cleaning supplies so I was able to mask the smell for a few hours. The rooms are outdated. The carpet desperately...

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Helpful?
Thank Barbara T
Arlington, Texas
Reviewed 2 weeks ago

Wonderful staff. All friendly and helpful. Jamie at front desk was professional and helpful made us feel right at home very, presentable agent . The breakfast food was good with decent choices. Rooms could use a bit of modernization, location is great with many restaurants and shopping stores

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Helpful?
Thank tgriffin82
San Antonio, Texas
Reviewed 3 weeks ago via mobile

We stayed in room 202. It took multiple tries to get the door open on arrival. Same issue when leaving the room. The whole assembly was coming apart. After being gone most of the day and evening, our door was open. I notified the clerk at the front desk, he was very attentive to the issue, but of course the...

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Helpful?
Thank Tracy S
Wisconsin
Reviewed 5 January 2017

If you want a cheap room that is near a lot of restaurants, this is the hotel for you. If you want a nice, quiet room with a comfortable bed, this is not the hotel for you. I will say that the young man checking us in was very polite and knowledgable about the area. He also was very accommodating...

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1Thank Wismickchick
Alameda, California
Reviewed 31 December 2016

I just spent five nights at this hotel. I'm not sure I'd do it again. Some time after the second night (the third day), all of the towels disappeared in my room. My bed was made, but housekeeping managed to get away with all of my towels. I didn't get back to my room until midnight that night, so I...

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1Thank April W
Waldorf, Maryland
Reviewed 5 November 2016

Bad experience at this location, although it was close to several dining facilities, I would never stay there again. There was an odor in the rooms, we had to change rooms because of the plumbling. We had to get the keys reprogrammed three times. My room was only serviced one time in a five day stay, the maid gave several...

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Helpful?
Thank mcarr2016
Ken A, Manager at Quality Inn at Arlington Highlands, responded to this review

Thank you for staying with us at Quality Inn Arlington Highlands. We apologize that we couldn't meet your expectation at our Arlington. We appreciate that you bring some housekeeping and maintenance issues in our notice and we are definitely going to take care of those issues. Once again we apologize for all the issues you had with our Quality Inn....

Australia
Reviewed 1 November 2016

I was shuttled out here in the middle of the night as a result of a flight delay and missed connection. My experience of this hotel wasn't at all pretty, it felt like the hotel was located in the middle of no where and stuck in a 1970s time warp. The room was extremely large with two double beds and...

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Helpful?
Thank galavanterAust
Ken A, Manager at Quality Inn at Arlington Highlands, responded to this review

Thank you for staying with us at Quality Inn Arlington Highlands. We apologize that we couldn't meet your expectation at our Quality Inn. We appreciate that you bring some housekeeping and maintenance issues in our notice and we are definitely going to take care of those issues. We strive each day to make each guest stay a happy one, this...

Madison, United States
Reviewed 12 October 2016 via mobile

Cons. No water pressure. Spotty cell reception in the room. Stained and torn shower curtain. Carpet was very old and felt dirty. Pros. Location. Cheap. Sheets were okay. Wish I had stayed somewhere else.

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Thank Patricia W
Saint Paul, Minnesota
Reviewed 5 October 2016

The main improvement was the replacement of the snooty young woman desk clerk I dealt with last year. My room was clean and came equipped with a luggage rack. Hand towels were back on the rack rather than just wash clothes, and there no reefer truck left running all night, unlike last time. Location is very convenient just off I20,...

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Thank Daniel V
Mexico City, Mexico
Reviewed 27 September 2016 via mobile

Definetly it is not a high quality hotel, during game season it was an option. Rooms are clean, big bed, flat screen tv, microwave and mini fridge. It needs some refurbishement soon! Considering the place it could do better with floor instead of rug. Dont place the do not disturb sign otherwise they wont come back to do your room....

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Helpful?
Thank IRMA J

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Breakfast included
  • Room Service
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Breakfast Available
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Enjoy newly renovated rooms serving you the best in Quality! Our Q Beds feature fresh linens, soft pillows, and comfortable beds to let you sleep at night and not toss and turn. Enjoy HBO programming and a huge variety of channels on our 32" LCD Flat Panel televisions. Every room comes with a complimentary HOT breakfast buffet and wireless Internet access for all your devices. Our new rooms feature upgraded fixtures with multiple access points for your electronics. Utilize our Outdoor Pool, Business Center, Lobby Coffee & Tea Bar, and Guest Laundry on your next visit. With a microwave/refrigerator in every room, Keurig style coffee makers, and our luxurious shower amenities, the Quality Inn at Arlington Highlands offers you the best amenities in the best location! We are conveniently located within the Arlington Highlands shopping and dining complex with over 50 restaurants, shops, and entertainment venues within walking distance and a short drive to major Arlington attractions such as AT&T (Cowboys) Stadium, Rangers Ballpark, and Six Flags. Book today and let us be your home away from home! ... more   less 

Additional Information about Quality Inn at Arlington Highlands

Address: 121 East I-20, Arlington, TX 76018 (Formerly Comfort Inn Arlington)
Region: United States > Texas > Arlington
Price Range: $91 - $156 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn at Arlington Highlands 2.5*
Number of rooms: 140
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Also Known As:
Quality Inn At Arlington Highlands Hotel Arlington
Quality Inn Arlington Highlands
Arlington Quality Inn
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Questions & Answers

Here's what travellers have asked, with answers from Quality Inn at Arlington Highlands staff and other travellers.
1 question
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over a year ago

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Questions? Get answers from Quality Inn at Arlington Highlands staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ROOM 151 was the room i stayed in great room no problems.”
 of 5 bubbles tgriffin82, 11 Feb 2017 | Read review
“Ask for room away from pool side, no parking,”
 of 5 bubbles rpattonlowe, 16 Jun 2016 | Read review
“Book ahead.”
 of 5 bubbles srmopiper, 18 May 2016 | Read review
“Rear of hotel opposite side froom pool”
 of 5 bubbles mvann4, 20 Apr 2016 | Read review
“I wouldn't rely on the "free wifi" as I couldn't pick up a signal the entire time we were there. Plan on it being a bonus if you do.”
 of 5 bubbles martyfarty69, 9 Apr 2016 | Read review
5 of 5