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Quality Inn at Arlington Highlands

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Quality Inn at Arlington Highlands
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131 Reviews from our TripAdvisor Community

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Showing 125: English reviews
Malakoff, Texas
Reviewed 26 February 2014

Had a nice stay at the Quality Inn in Arlington Texas. It is right by the mall and has alot of shopping areas. A couple of nice places to eat at also. Love the location. We come there alot when we visit the Improv comedy shows.

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Helpful?
Thank Jroc6
Kevin M, General Manager at Quality Inn at Arlington Highlands, responded to this review

Dear Jroc6, Thanks for allowing us to host your stay again! We really appreciate our repeat customers. We look forward to your next stay in the Arlington Highlands.

New Mexico
Reviewed 5 November 2013

This place is large and close to all the cool places in Arlington. The price is decent. The staff was friendly. The breakfast was above average. And the room was fine. The beds were small. The only issue was that I couldn't check in for whatever reason - I had a prepaid reservation, but the computer simply couldn't get me...

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Helpful?
1Thank lessard
Kevin M, Manager at Quality Inn at Arlington Highlands, responded to this review

Dear Lessard, Thank you for taking the time to provide your feedback. I'm delighted that you enjoyed your stay! I'm sorry you encountered an issue with your reservation. I will take your feedback and use it to improve our training processes. I can guarantee you a smooth check in on your next stay with us! Sincerely, Kevin M General Manager

Atlanta, Georgia
Reviewed 31 October 2013

This is our 3rd time staying at Quality Inn at Arlington Highlands. The service was outstanding and the staffs was very helpful. It was 10 of us this time and my husband and I could not thank the staff for making our friends feel at home. We can go anywhere in Arlington to stay but Quality Inn at Arlington Highlands...

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Helpful?
Thank Searless W
Kevin M, Manager at Quality Inn at Arlington Highlands, responded to this review

Dear Searless, Thank you so much for the kind words! It's always great to hear about how we positively affect our guests' stays! We hope to see you again, soon. Sincerely, Kevin M General Manager

Dallas, Texas
Reviewed 11 October 2013

Looks like they are near the end of remodeling this hotel so the updates make it almost like new. Staff had some good recommendations for drinks and dinner. ( there are literally 100 places to go in this area) Nice clean room, parking area well lit and hotel pretty easy to get to. One of the nicer Quality Inns I...

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Helpful?
Thank TXTwoStep
Kevin M, Manager at Quality Inn at Arlington Highlands, responded to this review

Dear TXTwoStep, Glad you enjoyed your stay! Hope to see you again, soon! Sincerely, Kevin M General Manager

Texas
Reviewed 29 September 2013

They are remodeling this hotel--new carpet and paint. In terms of a place to stay, it is not bad. Lots of restaurants nearby, a mall just beside it. However, when you check in, you will be asked to sign for the room, then they ask to run your credit card again for $100 for "incidentals." The promise is that amount...

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Helpful?
Thank JoeSchlambe
Kevin M, Manager at Quality Inn at Arlington Highlands, responded to this review

Dear Joe, Thank you for taking the time to provide feedback. I apologize for the misunderstanding you encountered with our deposit policy. I hope I was able to rectify the situation for you and that you will give us another try on your next visit to the Arlington area. Sincerely, Kevin M General Manager

Tyler, Texas
Reviewed 26 September 2013

I have to come to Arlington about twice a month for work and keep bouncing through different hotels to switch things up and find one I like that fits within my budget. I had never stayed at the Quality Inn before but being a rewards member, figured I should try it out. Needless to say, I was pleasantly surprised. It...

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Helpful?
Thank Tom L
Kevin M, Manager at Quality Inn at Arlington Highlands, responded to this review

Dear Jordan, I'm delighted to hear that you had a wonderful experience at our hotel! It's always great to know that we've converted another loyal guest! We look forward to having you stay with us in the future! Sincerely, Kevin M General Manager

Reviewed 18 September 2013

It was very relaxing and enjoyable visit. The renovated room makes a great difference. I think this is what you need if you are not at home. The staff was friendly and the best part was hot breakfast..looking forward for the next visit!

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1Thank Jksangh
Kevin M, Manager at Quality Inn at Arlington Highlands, responded to this review

Dear Jksangh, Thank you so much for the great feedback! I'm glad you enjoyed your stay with us. I look forward to impressing you even more on your next visit to the Arlington area! Sincerely, Kevin M General Manager

Chandler, Arizona
Reviewed 25 August 2013

During a 4 month business trip in Arlington I've stayed in 6 rooms at this Quality Inn over the last 3-1/2 months. Initially I would have rated the hotel at Poor but new management has been trying to turn things around. The hotel is renovating a lot of rooms right now. The good: clean beds flat screen TV with TimeWarner...

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Helpful?
Thank Jeff M
Kevin M, Manager at Quality Inn at Arlington Highlands, responded to this review

Dear Jeff M, Thank you for taking the time to provide your feedback. As you stated, we are getting better every day, and I have addressed each of your comment items with the appropriate team members and departments. I think you will see an even bigger improvement on your next stay with us. Sincerely, -Kevin M

San Antonio, Texas
Reviewed 10 July 2013

The location is fantastic. It is located within walking distance of the Highland Mall. There are a lot of stores and restaurants to choose from. Now to the hotel, the room was okay and the breakfast was edible. You have to pay a 100 dollar cash deposit for incidentals. The only complaint is we could not get any soap to...

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Thank Flogirl3
Mark G, General Manager at Quality Inn at Arlington Highlands, responded to this review

Flogirl, Thanks for the feedback! We're glad you chose to stay with us, and we appreciate your business. I apologize that you did not receive the supplies and amenities that you needed in your room. Thanks in part to your comments, we are reviewing our supply vendors and ordering process to make it more efficient and successful. I hope you...

Austin, Texas
Reviewed 7 July 2013 via mobile

Colton at the Front Desk was the best thing about this "motel". The kid was totally overwhelmed at check in as he was the only person on duty. It went downhill from there. The room we were assigned, Room 167, not only had a party going on next door, but it also had a defective door lock. After having to...

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Helpful?
Thank VinGins
Mark G, General Manager at Quality Inn at Arlington Highlands, responded to this review

Dear VinGins, I just wanted to thank you for the feedback. We are best able to continually improve through direct communication with guests like you. I apologize that we did not meet your expectations. Thank you for the nice comment about our team member, Colton. We are currently training new guest service team members to help out during our busy...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Breakfast included
  • Room Service
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Breakfast Available
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Enjoy newly renovated rooms serving you the best in Quality! Our Q Beds feature fresh linens, soft pillows, and comfortable beds to let you sleep at night and not toss and turn. Enjoy HBO programming and a huge variety of channels on our 32" LCD Flat Panel televisions. Every room comes with a complimentary HOT breakfast buffet and wireless Internet access for all your devices. Our new rooms feature upgraded fixtures with multiple access points for your electronics. Utilize our Outdoor Pool, Business Center, Lobby Coffee & Tea Bar, and Guest Laundry on your next visit. With a microwave/refrigerator in every room, Keurig style coffee makers, and our luxurious shower amenities, the Quality Inn at Arlington Highlands offers you the best amenities in the best location! We are conveniently located within the Arlington Highlands shopping and dining complex with over 50 restaurants, shops, and entertainment venues within walking distance and a short drive to major Arlington attractions such as AT&T (Cowboys) Stadium, Rangers Ballpark, and Six Flags. Book today and let us be your home away from home! ... more   less 

Additional Information about Quality Inn at Arlington Highlands

Address: 121 E Interstate 20, Arlington, TX 76018-1117 (Formerly Comfort Inn Arlington)
Region: United States > Texas > Arlington
Price Range: $87 - $187 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn at Arlington Highlands 2.5*
Number of rooms: 140
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Also Known As:
Quality Inn At Arlington Highlands Hotel Arlington
Quality Inn Arlington Highlands
Arlington Quality Inn
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Questions & Answers

Here's what travellers have asked, with answers from Quality Inn at Arlington Highlands staff and other travellers.
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over a year ago

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Questions? Get answers from Quality Inn at Arlington Highlands staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for room away from pool side, no parking,”
 of 5 bubbles rpattonlowe, 16 Jun 2016 | Read review
“Book ahead.”
 of 5 bubbles srmopiper, 18 May 2016 | Read review
“Rear of hotel opposite side froom pool”
 of 5 bubbles mvann4, 20 Apr 2016 | Read review
“I wouldn't rely on the "free wifi" as I couldn't pick up a signal the entire time we were there. Plan on it being a bonus if you do.”
 of 5 bubbles martyfarty69, 9 Apr 2016 | Read review
“Great locations with lots of places to eat and shop with in walking distance.”
 of 5 bubbles 878chancew, 15 Jan 2016 | Read review
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