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Hyatt Place Austin/Arboretum

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#79 of 197 Hotels in Austin
Certificate of Excellence
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Hyatt Place Austin\/Arboretum
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353 Reviews from our TripAdvisor Community

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Showing 350: English reviews
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Washington DC, District of Columbia
Reviewed 5 days ago NEW

Bait and switch. We reserved a room with king bed. Were offered instead a room with two full beds, with loud tv blaring in the next room. Seemed understaffed in the reservation office. staff was preoccupied even though no other guests trying to reserve.

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Helpful?
Thank businesstrvlr2017
Frankfort, Illinois, United States
Reviewed 1 week ago via mobile

I am here from Chicago with 2 of my team members on business. We checked in Sunday night and all went to our rooms, the room assigned to one of my associates had never been cleaned he walked in to unmade beds, pizza boxes and garbage around the room, my room at least had been basically serviced but the bathroom...

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Thank SAE143
Winston-Salem, NC
Reviewed 1 week ago

I stayed here while attending a conference at Norris Conference Center for a couple of days. The conference center is only a couple of miles away so it was convenient. The Domain area is also nearby which was a plus. The room was clean and the stay was adequate. The firms center is tiny but at least there is one....

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Helpful?
Thank tahbaza
Katy, Texas
Reviewed 1 week ago

The Hyatt Arboretum is badly in need of a complete renovation. The rooms are poorly laid out and tired. The bar area is very small. The restaurant completely inadequate for the number of guests in the hotel. The breakfast food menu was limited and poorly cooked. I would not recommend this hotel to anyone - and I am a Hyatt...

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Thank Cincofoodlover
Oklahoma City, Oklahoma
Reviewed 1 week ago via mobile

To begin, in all fairness, most of my less than excellent experience was my issue not the hotel. I don't like staying on a ground floor with windows that open up to a parking lot, so that caused me to feel somewhat unsafe and that's always hard for any hotel to recover from. If the facility had better parking lot...

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Helpful?
Thank thankfulmom7
Aledo, United States
Reviewed 3 weeks ago

Review collected in partnership with Hyatt Hotels
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1Thank Lynn M
Gabriel B, Manager at Hyatt Place Austin/Arboretum, responded to this review

Dallas, Texas
Reviewed 4 weeks ago

Location was convenient, however room was old and dated. Assuming they are remodeling the hotel so be sure to ask for a new room. If that is not an option, save your money and book another option nearby.

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Thank Amir Y
Gabriel B, Manager at Hyatt Place Austin/Arboretum, responded to this review

Greetings and Thank you for taking time to review our hotel. Our hotel is currently undergoing a major renovation. This includes updates to our rooms, showers, elevators and galley areas. Being only half completed at the moment, not all of our rooms have been redone. We look to being fully completed by the beginning of March 2017. Hopefully you'll decide...

Houston, Texas
Reviewed 16 January 2017

This property is in a great convenient location. I know they are doing renovations my room was kind of muggy and had an odor. The rooms were clean and fresh towels. The showers were leaking water on the floor and the outlets weren't working the front desk did not assist in fixing the situation

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Helpful?
Thank ninyang
Gabriel B, Manager at Hyatt Place Austin/Arboretum, responded to this review

Greetings and Thank You for your feedback. It's what we need to hear so that we may focus on the areas that need to be addressed. Our staff does do it's best to make sure guests are taken cared of. However, in training some new staff members, I'm sure it may have seemed we were not trying to be helpful....

Spring, Texas
Reviewed 9 January 2017

Close to many great restaurants and Dave and Busters. We booked to stay close to family for an event. Had a very quiet room on the 6th floor. The morning breakfast was good and the shower was nice. I would like to redo our guest bath to something similar.

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Helpful?
Thank Reneem09
Gabriel B, Manager at Hyatt Place Austin/Arboretum, responded to this review

Hello! Thank You so much for your wonderful review of your stay with us. Nothing makes us happier than to know our guests were please with their stay while away from home. We are indeed flattered that your considering our shower layout for your own home. We've just had them redone ourselves and we are so happy you like them,...

Willis, Texas
Reviewed 5 January 2017

Great location close to the Arboretum and near downtown area. Excellent service by staff. Clean. The food was excellent. We were visiting my daughter & family in Round Rock, just 10 minutes away. Will stay there again.

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Thank dixiee2016
Gabriel B, Manager at Hyatt Place Austin/Arboretum, responded to this review

Thank You dixiee2016!! It's always a joy to hear of a happy stay with us. Here at Hyatt Arboretum we like to make sure that we can be of service for our guests. This also includes the convenience of our great location, where not only are we just a few miles form other amazing towns. There are several wonderful shops...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Conference Facilities
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
Located at the intersection of State Hwy Loop 1 and US Highway 183, and just ten miles northwest of downtown Austin, Hyatt Place Austin/Arboretum offers visitors access to some of the area’s greatest attractions including the Arboretum at Great Hills, the Domain, Gateway Shopping Center, University of Texas, and the Highland Lakes. We're also minutes from numerous corporate offices, such as IBM, Apple, Oracle, Dell, 3M, Charles Schwab, Microsoft, AT&T, eBay, and more. ... more   less 

Additional Information about Hyatt Place Austin/Arboretum

Address: 3612 Tudor Boulevard, Austin, TX 78759
Region: United States > Texas > Austin > Northwest Austin
Price Range: $191 - $467 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hyatt Place Austin/Arboretum 3*
Number of rooms: 128
Reservation Options:
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Also Known As:
Hyatt Place Austin/Arboretum Hotel Austin
Hyatt Austin
Austin Hyatt
Hotel Style:
#46 Business Hotel in Austin
#47 Family Hotel in Austin
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Questions & Answers

Here's what travellers have asked, with answers from Hyatt Place Austin/Arboretum staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“My second floor room facing the street was very quiet and the blackout curtains did their job.”
 of 5 bubbles ScottS129, 10 Sep 2016 | Read review
“Italian Restaurant next door”
 of 5 bubbles LaserJazz, 26 Jul 2016 | Read review
“There is no view of anything where this hotel is located, so I don't think it matters”
 of 5 bubbles rockstarlette, 8 Jul 2016 | Read review
“Ask for a room on the second floor that is in the building where you can park & come in on 2nd floor.”
 of 5 bubbles wc245, 24 Jan 2016 | Read review
“if they give you 323, ask for another room.”
 of 5 bubbles JimmyBtx, 13 Sep 2015 | Read review
5 of 5