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SpringHill Suites Austin Northwest/Arboretum

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#99 of 197 Hotels in Austin
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SpringHill Suites Austin Northwest\/Arboretum
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124 Reviews from our TripAdvisor Community

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Showing 123: English reviews
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Reviewed yesterday NEWvia mobile

Loved our recent stay at the Springhill Suites. With two queen beds and a pull out sofa, our family was more than comfortable. The included breakfast more than suffices with waffles, eggs, oatmeal and assorted cereal. The real gem is the location. Right across the street from the Domain, you couldn't ask for a better spot for easy access to...

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Helpful?
Thank Nathalie R
Denton, Texas
Reviewed 21 December 2016

Over the years I have stayed at this SpringHill Suites and have always enjoyed my stay. The front desk reception are always gracious and courteous. The staff working the morning breakfast are attentive and work hard to ensure that everyone is happy and has sufficient food. I am a Marriott Lifetime Platinum and Marriott is always my preferred choice and...

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Thank Joey P
Fort Worth, Texas
Reviewed 11 November 2016

I have been to my fair share of hotels. I have to say the service and experience I had at this location is one of the best. The location is good if you are wanting to stay outside the main headache of traffic around Austin, but still close enough you are 15 minutes away from attractions. It is on the...

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Thank Katie C
Sun Prairie, Wisconsin
Reviewed 28 October 2016

Stayed here for 3 nights for the US Grand Prix Formula 1 race in Austin. Hotel was located about 30-40 minutes from the track so was fairly easy to get back and forth from Circuit of the Americas on a daily basis. It's right off of US 183 in Austin near a bunch of other hotels, restaurants, and shopping centers...

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Thank ConnZag3
Gainesville, Florida
Reviewed 20 October 2016

My wife and I stayed in while we were visiting my son in Austin Texas. The hotel was clean and the rooms were large. The staff was very friendly and helpful. We will stay there again when visiting my son. The hotel is close to shopping and restaurants.

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Thank Brucepod
Houston, Texas
Reviewed 17 October 2016 via mobile

Average stay. Ok for our family of five to fit in one room. "Market" had limited choices at best. Breakfast pretty good although oatmeal runny and eggs dry. No hot tub in a hotel this pricey was a surprise. Pool tiny. Good location, close to highway.

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Helpful?
Thank shelly m
Michael P, Front Office Manager at SpringHill Suites Austin Northwest/Arboretum, responded to this review

Thank you for your feed back we always appreciate any critiques of our property. I am glad the size and location were up to your standards.

Reviewed 7 October 2016 via mobile

Friendly and helpful staff. The breakfast was ok. Not quite as good as another Springhill Suites I have stated at in the past. It was very busy though so, that might have been why. The kids loved the indoor pool. I would definitely stay here again.

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Thank SWT1999
Texas
Reviewed 3 October 2016

stayed here for labor day weekend. we were checked in promptly and shown to our room. The room was spacious with a king bed, sofabed, minibar, and refrigerator. However, there was a partial wall dividing the area between the bed and sofabed and the tv was placed in the same plane as the partial wall, making for a very awkward...

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Helpful?
Thank Carmen1318
Michael P, General Manager at SpringHill Suites Austin Northwest/Arboretum, responded to this review

Hello Carmen1318; Thank you for spending your Labor Day with SpringHill Suites NW Arboretum. We appreciate your kind feed back. Regards, MP

Reviewed 12 September 2016

We spent one night here during a family road trip. I have to say this location is below the average experience we have had at SpringHill. The room is clean while the condition is a little bit old. Our room (king-bed room on the 5th floor) was separated from the next room by a locked door. Unfortunately, the door (or...

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Helpful?
Thank Caleb M
Michael P, General Manager at SpringHill Suites Austin Northwest/Arboretum, responded to this review

We are truly sorry you experienced a noise problem. Our front staff as well as our overnight security would have gladly responded to the situation if notified.

Mesa, Arizona
Reviewed 23 August 2016

Second stay here and I love this place! Service goes above and beyond. At the friendly check in I was assigned a room that met my request, however later on I realized there was a smell as if someone had been smoking in the room. I was tired and dealt with it but the next day I asked to change...

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Helpful?
Thank friendlyinsomniac

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Restaurant
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About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service

Additional Information about SpringHill Suites Austin Northwest/Arboretum

Address: 10936 Stonelake Blvd, Austin, TX 78759-5748
Region: United States > Texas > Austin > Northwest Austin
Price Range: $170 - $318 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — SpringHill Suites Austin Northwest/Arboretum 2.5*
Number of rooms: 99
Reservation Options:
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Also Known As:
Springhill Suites Austin Northwest / Arboretum Hotel Austin
Hotel Style:
#56 Family Hotel in Austin
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Questions & Answers

Questions? Get answers from SpringHill Suites Austin Northwest/Arboretum staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Request a quiet room to not have the freeway noise. High floors are always a plus.”
 of 5 bubbles pro1931, 20 Dec 2016 | Read review
“get room away from laundry room.”
 of 5 bubbles Carmen1318, 3 Oct 2016 | Read review
“You may be clearly heard from the next room...”
 of 5 bubbles my0sdg, 11 Sep 2016 | Read review
“Fourth floor was quiet.”
 of 5 bubbles LoneStarTrvlr, 6 Aug 2016 | Read review
“Get a room on the side of the hotel away from the freeway.”
 of 5 bubbles LslLaz, 20 Mar 2016 | Read review
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