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Homewood Suites by Hilton Austin-Arboretum / NW

PricelineUS$129
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#9 of 201 Hotels in Austin
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$285*
US$129*
Great Deal
US$134*
US$134*
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739 Reviews from our TripAdvisor Community

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Sugar Land
Reviewed 5 days ago NEWvia mobile

We wanted a two bedroom suite for the three of us. We were able to get it here and it was very comfortable. The rooms are somewhat dated and could use a makeover, however they are clean and comfortable. We found the breakfast to be better than you would get at most hotels offering free breakfast.

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Helpful?
Thank Greg W
JacobHillGSM, Guest Relations Manager at Homewood Suites by Hilton Austin-Arboretum / NW, responded to this review

Thank you Greg W for taking the time to leave us this review! I'm glad you had a comfortable stay with us, and I will pass along this to my general manager to see what options we have to upgrade some of our room items. We wish you safe travels and hope to see you again soon!

Wylie, Texas
HOTEL’S FAVOURITE REVIEW
Reviewed 17 March 2017

I was impressed with the welcome they provided to me. The gentleman was great and very helpful. Service was excellent and the facility is great. Lobby is cozy and clean. Free breakfast was pleasant and the area well stocked. Attendant was nice and very efficient. She kept the tables cleared and ready for more people, much better than other places...

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Helpful?
Thank 62Vetteman
About Hotel's Favourite Review
Jason A, Assistant General Manager at Homewood Suites by Hilton Austin-Arboretum / NW, responded to this review

Greetings 62Vetteman! Thank you for sharing your review on Trip Advisor! I am so glad to hear that you had a smooth and efficient check-in process, and that you felt cozy and welcomed. I'm happy you enjoyed our spacious suites, delicious breakfast, and comfortable beds! I will be sure to share your positive feedback with our breakfast attendant, and the...

Columbus, Ohio
Reviewed 5 days ago NEW

I live in Ohio, but for business I have to travel to Austin once per quarter. I've stayed at this hotel three times now, and all three times the experience was fantastic. The staff actually remembers you, and treats you like an old friend. There hasn't been a single time that I've walked through the lobby (even late at night...

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Helpful?
Thank toddjm02
JacobHillGSM, Guest Relations Manager at Homewood Suites by Hilton Austin-Arboretum / NW, responded to this review

Thank you for taking the time to leave us this review! Reading reviews like this is exactly why i'm extremely proud to work with the team that we have. Our goal is to make you feel right at home and knowing we provided just that is music to our ears! We wish you safe travels and can't wait to see...

San Antonio, United States
Reviewed 1 week ago

The room was not ready by check in time. The breakfast was poorly laid out. The shower head did not work. The room was poorly cleaned. The hotel was noisy. Location is great north Austin is beautiful.

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank Sharon A
Reviewed 2 weeks ago via mobile

Our 2nd stay here. First attempt they could not find our reservation. This time room had obviously been smoked in. On duty manager assured us the hotel was a non-smoking facility. Finally moved us to another room. This room, the cable was out. I called manager, he said he would call cable provider. Next day at checkout still no cable...

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Helpful?
Thank foster6263
Reviewed 3 weeks ago via mobile

It was great, nearby to The Domain. Has great employees which are so helpful and so friendly. Even if you decide to stay in the hotel you feel like you are at your home. Good food, the one thing they should work on is there gym, it is so small.

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Helpful?
Thank Hagop B
JacobHillGSM, Guest Relations Manager at Homewood Suites by Hilton Austin-Arboretum / NW, responded to this review

Thank you Hagop B for leaving us this amazing review! Knowing we provided you with excellent service is exactly why each and every one of us is extremely proud of the company we work for. I will definitely reach out to my engineer to explore options regarding our gym. We wish you safe travels and hope to see you soon!

houston
Reviewed 4 weeks ago

We use Hilton product for many years in several places in US and have always felt that "homey" feeling. This recent stay didn't disappoint. Although it is an older property is has been well maintained. Staff is very friendly and helpful. We stayed in the 2 bedroom suite (2 rooms with adjoining door) and we found it to be very...

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank hou2txw
JacobHillGSM, Guest Relations Manager at Homewood Suites by Hilton Austin-Arboretum / NW, responded to this review

Thank you so much for leaving us this amazing review! We strive to make each and every one of our guests feel right at home so knowing we accomplished this is music to my ears. I have to give all our credit to our amazing engineering staff because without them our hotel wouldn't look as great as it does. I'm...

Austin, United States
Reviewed 4 weeks ago

Clean facility, beds comfortable, nice to have a kitchenette to make food for my diet. I always love staying at Homewoods and this one is no exception. Located close to the NW tech area in Austin you can quickly and easily get to the businesses you are visiting.

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank 525brucea
JacobHillGSM, Guest Relations Manager at Homewood Suites by Hilton Austin-Arboretum / NW, responded to this review

Thank you so much for taking the time to leave us this amazing review! Knowing we provided you with a wonderful stay is exactly why each and every single one of us here at the Homewood Suites are proud of the company we work for. We thank you for your kind words and hope to see you again soon!

San Francisco, United States
Reviewed 5 weeks ago

Overpriced for what you get. Good-sized suites but bare bones amenities (limited bath supplies, very limited fitness center, no restaurant, etc.) Closet door came off hinges when trying to close it. Worst part: there were cockroaches in my room in the dining part of the suite. Disgusting. Best part: front desk attendant Jacob was very friendly and helpful when I...

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank 711gingerl
Alex A, Manager at Homewood Suites by Hilton Austin-Arboretum / NW, responded to this review

Dear 711gingerl, Thank you so much for taking the time to review our hotel on Tripadvisor. I am so sorry to hear that you did not have an enjoyable stay at our property. We take all reports of pests in our hotel very seriously and are taking all necessary steps to investigate this problem to ensure that it does not...

Minneapolis, Minnesota
Reviewed 15 April 2017

Fine accommodations. Friendly staff. Good breakfast. Comfortable beds. Room needed some repairs. Location is ok for area business activities but a little too far out for Austin activities. Better signage would help

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank O5583CUjohns
JacobHillGSM, Guest Relations Manager at Homewood Suites by Hilton Austin-Arboretum / NW, responded to this review

Thank you for taking the time to leave us this review. I will be sure to communicate the signage situation with my general manager to see what options we have to make this issue a nonexistent one. I am glad to see that our staff was helpful throughout your stay and that you had a good nights sleep. We wish...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Free Internet
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Homewood Suites by Hilton Austin Arboretum Northwest is designed to make you feel at home, whether you're traveling for a few nights or longer. All guests can enjoy free WiFi, daily hot full breakfast and evening social, featuring a complimentary snacks and beverages Monday through Thursday evenings. Unwind in your one- or two-bedroom suite with separate living area and kitchen. Prepare Tex Mex recipes in the suite's fully equipped kitchen. Our suites have room to work and relax.Enjoy a workout in our fitness center or a refreshing swim in the pool. Our business center and meeting spaces offer an office away from home. ... more   less 

Additional Information about Homewood Suites by Hilton Austin-Arboretum / NW

Address: 10925 Stonelake Blvd, Austin, TX 78759-5749
Region: United States > Texas > Austin > Northwest Austin
Price Range: $193 - $340 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Homewood Suites by Hilton Austin-Arboretum / NW 3*
Number of rooms: 97
Reservation Options:
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Also Known As:
Homewood Suites By Hilton Austin-Arboretum / Nw Hotel Austin
Homewood Austin
Hilton Austin
Austin Homewood Suites
Austin Hilton
Homewood Suites Austin Arboretum
Hotel Style:
#6 Business Hotel in Austin
#7 Family Hotel in Austin
#18 Best Value Hotel in Austin
#37 Romantic Hotel in Austin
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Questions & Answers

Here's what travellers have asked, with answers from Homewood Suites by Hilton Austin-Arboretum / NW staff and other travellers.
5 questions
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Brooklyn, NY
4 months ago
Santa Clarita, California

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Questions? Get answers from Homewood Suites by Hilton Austin-Arboretum / NW staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try to get a corner room, nice and quiet!!”
62Vetteman, 16 Mar 2017 | Read review
“Unless you need a handicapped room do not stay in one.”
Adoublem, 25 Feb 2017 | Read review
“I have not been disappointed with any room I have stayed in...”
chrislP7515EV, 4 Jan 2017 | Read review
“The king size suites are spacious and roomy!”
Cruz828, 2 Nov 2016 | Read review
“Ask for a room with a view.”
kimf261, 1 Nov 2016 | Read review
5 of 5
Priceline
US$129* /night
View Deal
HomewoodUS$134
Expedia.comUS$134
AMOMAUS$285
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*Disclaimer
Prices are for 1 room, 2 adults
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