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Homewood Suites by Hilton Austin-Arboretum / NW

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Traveller (39)
Room & Suite (54)
Dining (14)
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Overview
  • Excellent72%
  • Very good20%
  • Average5%
  • Poor1%
  • Terrible2%
Travellers talk about
“front desk”(99 reviews)
“bedroom suite”(14 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
3 Star Hotel
All hotel details
Offers from Homewood Suites by Hilton Austin-Arboretum / NW
Special Offer: Double Points, Every Stay
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Offers from Homewood Suites by Hilton Austin-Arboretum / NW
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
7 May8 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (800)
There are newer reviews for Homewood Suites by Hilton Austin-Arboretum / NW
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Traveller rating
546
162
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546
162
44
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18
Show reviews that mention
All reviewsfront deskhome away from homebedroom suitebreakfast and dinnerfull size refrigeratorliving areacomplimentary breakfastbusiness tripthe breakfast areaa great place to stayeasy accessnice stayenjoyed my stayvery nice hotelfitness centerbed was comfortablejason
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11 - 15 of 785 reviews
Reviewed 30 January 2018 via mobile

I really liked this quaint hotel. The front desk staff were very nice. The room is cozy and very clean. Complimentary breakfast and a light complimentary snack/dinner. It was perfect for me as I hate the large supersized portions in Texas. Close to where I...More

Thank Suge A
Response from Kennedy L, Front Office Manager at Homewood Suites by Hilton Austin-Arboretum / NWResponded 3 February 2018

Dear Sage A, Thank you so much for your much appreciated feedback. We are so happy to hear you had a wonderful time! We take pride in our wonderful front desk staff, and always expect them to provide the best service. We enjoyed having your...More

Reviewed 21 January 2018

Friendly staff, clean and updated rooms. Quite area of town but close to amenities and not too busy. Great hot breakfast included in our stay! This is our third stay here and Would stay here again and again.More

Review collected in partnership with Homewood Suites by Hilton
1  Thank BrooklynRN12
Response from Kennedy L, Front Office Manager at Homewood Suites by Hilton Austin-Arboretum / NWResponded 21 January 2018

Dear BrooklynRN12, Thank you so much for your wonderful response! It is so rewarding to hear you were pleased you enjoyed your stay! We pride ourselves in providing the best service from our amazing staff! Our breakfast attendants work diligently to deliver a delightful and...More

Reviewed 22 December 2017

We used the property for our daughter's wedding guests. People from both coasts arrived and stayed as many as 7 nights. The reservations and shuttle service were a great way to do a wedding group. Location is very easy to get to with shopping and...More

Thank Jack M
Response from Kennedy L, Front Office Manager at Homewood Suites by Hilton Austin-Arboretum / NWResponded 25 December 2017

Dear Jack M, Thank you so much for your greatly appreciated feedback! We are so happy that your whole family enjoyed their stay, and that we were able to provide the best service for you! We do apologize that you did not enjoy the breakfast,...More

Reviewed 20 December 2017

This hotel offers significant space for the money - with a complete kitchen adjacent to the living room. This area is separate from the bedroom. The beds are comfortable and the rooms were clean. The hotel is a bit dated, and there is no place...More

Review collected in partnership with Homewood Suites by Hilton
Thank Nancy B
Response from Kennedy L, Front Office Manager at Homewood Suites by Hilton Austin-Arboretum / NWResponded 21 December 2017

Dear Nancy B, Thank you so much for taking the time to give us feedback on your stay. We are always happy to hear that our guests are pleased with our rooms! We sincerely apologize that we fell short of your expectations in not assisting...More

Reviewed 13 December 2017 via mobile

Best hotel I’ve ever stayed at. The Staff is very friendly. Right when I walked into the Hotel the front desk agent greeted me with a smile and was very Friendly to me. She even signed me up for the Hilton Honors membership. When I...More

Thank John R
Response from Kennedy L, Front Office Manager at Homewood Suites by Hilton Austin-Arboretum / NWResponded 14 December 2017

Dear John R, Thank you so much for your feedback. It is so humbling to hear you had such a great stay, and that our amazing staff made your stay that much greater! We believe the Homewood brand is the best brand by Hilton, and...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Free Parking
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$143 - US$260 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Family Hotel in Austin
#6 Business Hotel in Austin
#37 Romantic Hotel in Austin
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$143 - US$260 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Family Hotel in Austin
#6 Business Hotel in Austin
#37 Romantic Hotel in Austin
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (39)
Room & Suite (54)
Dining (14)
Pool & Beach (3)
Business Centre & Event Rooms (2)
Questions & Answers
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battsss
20 February 2017|
AnswerShow all 2 answers
Response from Jason A | Property representative |
Greetings battsss! Thank you so much for your inquiry about our pet rooms! At the property we try our best to keep all guests with a pet to our first and second floors. We try and have all our guests register their pets so... More
0
Votes
StefR
18 January 2017|
AnswerShow all 5 answers
Response from Stephani E | Reviewed this property |
I don't know. Sorry
0
Votes
Room Tips
"You can access it from the rear by using the Hampton Inn parking lot."
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"First floor was quiet...but felt isolated and so dark as the window overlooked an area of air-conditioning..."
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"you can always call Kennedy or Josh for help"
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"Best price we found for 2 separate bedrooms, 2 bathrooms, a kitchen/living area, & 3 TV's"
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