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DoubleTree Suites by Hilton - Austin

PricelineUS$194*
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#22 of 201 Hotels in Austin
Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
US$434*
US$194*
Great Deal
US$201*
US$201*
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DoubleTree Suites by Hilton - Austin
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939 Reviews from our TripAdvisor Community

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Showing 927: English reviews
Start your review of DoubleTree Suites by Hilton - Austin
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Reviewed 4 days ago NEW

Lovely hotel, probably rates as less than a four star as far as amenities and services. It's a very nice option for a downtown stay, we had five in our party and stayed in a two bedroom with a small kitchenette. The bathrooms were very spacious which made it easy for us girls to get ready. Warm cookies were a...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank asp346
GMAus, General Manager at DoubleTree Suites by Hilton - Austin, responded to this review

Dear asp346, Thank you for taking the time to write the review of the hotel. Our two bedroom, two bathroom suite is perfect for a large group and I am glad you selected that room type. Come back soon for some more cookies! Hospitably yours, Jim Reist, GM

Houston, Texas, United States
HOTEL’S FAVOURITE REVIEW
Reviewed 3 weeks ago

Hotel is in a great location but the service really cemented their excellence. Had family ride in the MS150 Houston - Austin this weekend. Thousands of cyclists and their families and hotel was busy with also an english rugby team. Check in was very efficient - when they saw it was busy, they had a third person come in to...

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Helpful?
1Thank DurianChendol
About Hotel's Favourite Review
GMAus, General Manager at DoubleTree Suites by Hilton - Austin, responded to this review

Dear DurianChendol, It is great to hear you had such a great time at our hotel and for the MS150 ride. We were really concerned that the weather might cancel the event but it ended up being a wonderful weekend! I appreciate your recognition regarding the employees service being excellent and cementing your experience. I hope you ride again next...

Monroe, Louisiana
Reviewed 5 days ago NEW

I had a very pleasant and comfortable stay in one of the king suites. The view of the city was lovely in both rooms and the valet staff, Tee Jay in particular, were great. Tee Jay offered excellent advice on places to eat and information on the area in general. I would return to this property for business or leisure.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank tarawF5225BF
GMAus, General Manager at DoubleTree Suites by Hilton - Austin, responded to this review

Dear tarawF5225BF, Thank you for taking the time to write a review of the hotel. I escpecially appreciate your comments for Tee Jay and we hope you return soon! Sincerely, Jim Reist, GM

Georgetown, United States
Reviewed 5 days ago NEW

staff is amazing, all suite rooms offer plenty of "wiggle" room. Great location and great staff. Valet parking only, but most downtown hotels in Austin are this way. Best cookies in the world! Convenient to UT and to downtown Austin. Will definitely be back.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank 634maryclairec
GMAus, General Manager at DoubleTree Suites by Hilton - Austin, responded to this review

Dear MaryClairec, I greatly appreciate your comments on the hotel, especially referring to my staff. I'm glad to see you liked the location and I can't wait to give you more DoubleTree cookies! Sincerely, Jim Reist, GM

Cape Town, South Africa
Reviewed 6 days ago NEW

From end to end our stay with a baby at DoubleTree was amazing, Great service, amenities, and location. They even provided a pack n play for baby, and offered us shuttle service the next morning to go to our final destination. All together a great experience.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Theresa G
GMAus, General Manager at DoubleTree Suites by Hilton - Austin, responded to this review

Dear Theresa G, it is wonderful to hear that you had an amazing stay and I appreciate you mentioning the service. The end goal of a hotelier is to provide a great experience and I am proud to hear that we did that for you. Thank you, Jim Reist, GM

San Antonio, United States
Reviewed 1 week ago

Generally it was a good one night stay. The room was clean and well stocked. Food from room services wasn't very good. Bed linens were VERY nice. Disappointing I could hear road traffic several floors above ground level.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank 467abigailp
GMAus, General Manager at DoubleTree Suites by Hilton - Austin, responded to this review

Dear abigailp, Thank you for your review of the hotel. I am glad you enjoyed the room and I apologize for the room service that was below our standard. Please feel free if you have any further needs or questions. Sincerely, Jim Reist, GM

Brownsville, Texas
Reviewed 1 week ago

My son-in-law was celebrating his 40th birthday and my daughter planned a spectacularly great evening party! She made arrangements for me to stay at a hotel with a pool and most importantly this lovely hotel had a separate room with an actual door that separated the rooms. Yay! So each one of my handsome grandsons could sleep uninterrupted in different...

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Helpful?
Thank 809rosiec
GMAus, General Manager at DoubleTree Suites by Hilton - Austin, responded to this review

Dear 809rosiec, I am very happy to hear you and your grandsons had a great time here at the hotel. Even thought the hotel was not the hotel in the Parent Trap, if might have been fun to see your son-in-law fall into the pool like in the movie! Hospitably yours, Jim Reist, GM

England, United Kingdom
Reviewed 1 week ago via mobile

I was looking for a hotel close enough to the city centre and with this hotel, we got exactly what we wanted. Travelling on business, we needed access to transport however we arrived on Saturday for Monday meetings therefore having the option of sightseeing and bars/restaurants was perfect. Staff on arrival were friendly and helpful and the staff in general...

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Helpful?
Thank satyson23
GMAus, General Manager at DoubleTree Suites by Hilton - Austin, responded to this review

Dear satyson23, It was a real pleasure reading your comments and I appreciate your detailed description of the staff and hotel amenities. I am glad you enjoyed the room, food and drink and I thank you for your comments on them. Wifi services are currently being reviewed and I hope to have the upgrade completed before the year end. Again,...

Reviewed 1 week ago

Good place to stay although a little bit pricey. Cookies are really good and you can order a little bit more for free which is nice. WiFi is free and staff is excellent. The hotel is in the middle of Austin so you can see everything around walking.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Adrian L
GMAus, General Manager at DoubleTree Suites by Hilton - Austin, responded to this review

Dear Adrian L., Thank you for your review of the hotel and I am very happy to see that you felt the staff were excellent. I appreciate the mention of our cookies and our location as well! Safe travels, Jim Reist, GM

Texas
Reviewed 1 week ago via mobile

Nice hotel in a good downtown Austin location. Capital, University of Texas and Sixth street all nearby. Front desk employees were very friendly and who wouldn't want a cookie at check-in??? The room was clean and spacious. The kitchenette even had a dishwasher which seemed a little odd. There is only valet parking at an additional 35.00 per night. And...

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Helpful?
Thank Sweetie1953
GMAus, General Manager at DoubleTree Suites by Hilton - Austin, responded to this review

Dear Sweetie1953, I wanted to thank you for writing a review of the hotel. I am glad that you felt that the location was good, and employees were friendly. I'm also happy that you felt the room was clean and spacious and part of our amenities as a suite property is a full kitchen instead of a partial kitchenette. Sincerely,...

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Concierge
Official Description (provided by the hotel)
Welcome to the DoubleTree Suites by Hilton Hotel Austin. Enjoy a warm greeting with a freshly baked chocolate chip cookie at this comfortable hotel. Among Austin, Texas hotels, this DoubleTree hotel places you in the downtown business district and within minutes of all that the city has to offer. Walk to the University of Texas and the Texas State Capitol from our Austin, Texas hotel, which is 11 miles from Austin Bergstrom International Airport. Visit the Sixth Street Entertainment District, Barton Springs Pool, or explore the area around this Austin hotel with our complimentary shuttle service. Corporate guests are in easy reach of many regional and national companies, the Austin Convention Center and favorite local restaurants and nightlife. Retreat to a spacious suite at the DoubleTree Suites Hotel Austin. All of our suites offer separate kitchens, living areas and private bedrooms in sophisticated surroundings. Upgrade to a two-bedroom suite, Penthouse or Executive suite for a wrap-around rooftop balcony with breathtaking city views. Host a meeting or event in this downtown Austin hotel's 5,000 sq. ft. function space, including the beautiful Rose Garden Terrace. Let our professional staff assist you from planning to execution. Stay fit in our fitness center, or relax in our heated, outdoor pool and patio deck. Savor delicious American or Southwestern cuisine in our 15th Street Cafe, open for breakfast, lunch and dinner, and then retire to our popular 15th Street Lounge. Book your stay at our Austin, Texas hotel and experience true Texas hospitality. ... more   less 

Additional Information about DoubleTree Suites by Hilton - Austin

Address: 303 W 15th St, Austin, TX 78701-1622
Region: United States > Texas > Austin
Price Range: $274 - $564 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree Suites by Hilton - Austin 3.5*
Number of rooms: 188
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Hotels.com, Booking.com, Expedia, Orbitz, Priceline, Hotwire, Travelocity, Cancelon, TripOnline SA, getaroom.com, HotelsClick, HotelQuickly and HRS so you can book your DoubleTree Suites by Hilton - Austin reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Doubletree Suites By Hilton - Austin Hotel Austin
Doubletree Hotel Austin
Doubletree Austin
Hotel Style:
#15 Romantic Hotel in Austin
#18 Business Hotel in Austin
#21 Family Hotel in Austin
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree Suites by Hilton - Austin staff and other travellers.
12 questions
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Washington, D.C.
23 days ago
Pittsburgh, Pennsylvania
7 months ago

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Questions? Get answers from DoubleTree Suites by Hilton - Austin staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms at the end of the hallway for families with toddlers & infants.”
809rosiec, 18 May 2017 | Read review
“The higher floors have a nice view of the city”
Traveling007Texan, 5 May 2017 | Read review
“Suites have balcony with nice view of city and congress building”
DurianChendol, 1 May 2017 | Read review
“Best view are on the west side.”
IndianTraveller56003, 30 Apr 2017 | Read review
“Ask for a balcony! I chose a room without one.”
495peggyb, 24 Apr 2017 | Read review
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US$194* /night
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Prices are for 1 room, 2 adults
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