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DoubleTree Suites by Hilton - Austin

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#23 of 200 Hotels in Austin
Certificate of Excellence
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837 Reviews from our TripAdvisor Community

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There are newer reviews for DoubleTree Suites by Hilton - Austin
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Showing 828: English reviews
ocala, United States
2 reviews
Reviewed 22 October 2016

First time in Austin. Lots of traffic in this young, growing city. Above average cost for most things. Enjoyed the time there and will come back again sometime. Would have liked to be able to spend more time in Austin.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Curtis N
Joe B, General Manager at DoubleTree Suites by Hilton - Austin, responded to this review

Please feel free to contact any member of guest services team here before your next visit. We will be happy to recommend some of our staff's favorite bars, restaurants, music venues and attractions. We want to be sure you get to experience some of the best local secrets. Hope to see you again soon. JB More 

Idalou, Texas
1 review
Reviewed 21 October 2016

We stayed here for a meeting and we were thrilled to have a wonderful suite to stay in, ( we didn't know a head of time that we'd be staying in such a nice room). My husband was the one in a meeting that lasted past check out, but they gave us a late check out so I didn't have... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank mattwR6288LE
Joe B, General Manager at DoubleTree Suites by Hilton - Austin, responded to this review

If accompany your husband again to our hotel, please let us know. There are great attractions within walking distance of the hotel like the Blanton Museum, The Bob Bullock Museum, and the State Capitol Building. No reason for you to miss out while he is at work! JB More 

Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 18 October 2016

We had not stayed at this Double Tree for several years--it seems more upscale now. The suite is spacious, the air conditioning is very effective and does not blow directly on the bed, and the bed is super comfortable. It was a bit strange that few of the usual hotel amenities were in the room: no bottled water (and if... More 

Helpful?
Thank R4300JHchrisc
Joe B, General Manager at DoubleTree Suites by Hilton - Austin, responded to this review

Thank you for your review and detailed feedback. It truly points to the "devil is in the details" principle that can enhance the hotel experience. I can't express how valuable specific feedback is when coaching our team. Thank you for taking the time to express your thoughts. We hope to continue to see you when your travels bring you back... More 

Columbia, South Carolina
Level Contributor
17 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 17 October 2016

This location is particularly great if you are interested in being within walking distance of the Capital and Downtown business district. There are not a large number of restaurants within the area...The hotel is decent, but for the price and the Double Tree brand I was underwhelmed with the decor and service. The suites are very nice, but the housekeeping... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank 137bryanr
Joe B, General Manager at DoubleTree Suites by Hilton - Austin, responded to this review

Thank you for sharing a review and a constructive critique. Our commitment to you, and all our guests, is to utilize feedback to improve of product and service. We will employ your feedback to that end and hope you will continue to patronize DoubleTree Hotels. More 

Texas
Level Contributor
3 reviews
Reviewed 17 October 2016

Great location near the Capitol; excellent front-desk and valet service; expected more cleanliness from a Doubletree/Hilton hotel, the AC/fan is a bit noisy which may be good or bad depending on what you're used to; rooms are very big and spacious.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank jrsmo
Joe B, General Manager at DoubleTree Suites by Hilton - Austin, responded to this review

Please allow me to apologize for any lack service you experienced while you were with us last. Our goal is to exceed guest expectations by providing friendly, efficient service along with clean, comfortable surroundings. We failed to meet that standard for you. I was encouraged you enjoyed both the size of our suites and the hotel's location. Our team is... More 

Sugar Land, United States
Level Contributor
7 reviews
7 hotel reviews
Reviewed 16 October 2016

If you have business at the Texas capitol, it's hard to beat this location just NW of the capitol and within walking distance of much of downtown. Bar is well-stocked and open; restaurant is good for breakfast, lunch and dinner; and there's abundant space by the pool or outside when it's cool. I've been coming here once a month for... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank J Paul O
Joe B, General Manager at DoubleTree Suites by Hilton - Austin, responded to this review

Thank you for your continued loyalty to our property. While we value all our guests, we get a special sense of satisfaction when we see our best guest return year after year. Please don't hesitate to contact me directly if I can ever be of service. JB More 

houystpn, United States
2 reviews
Reviewed 10 October 2016

Other hotels in the area have equal accommodations for lesser price. Austin is always busy, so book early. Breakfast room impossible to use as construction outside on the hotel with grinders taking place on a Sunday morning at 8.00 a.m?? Parking expensive in Austin, the hotel is no different.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Bob G
Joe B, General Manager at DoubleTree Suites by Hilton - Austin, responded to this review

Please allow me to apologize for the intrusive construction noise during your last stay. We appreciate your patience during this time when the hotel is having a "face lift" on our exterior. While we plan and try to put construction into the dates and times where it has the least amount of impact on our guests, occasionally it does happen.... More 

Santa Monica, United States
1 review
Reviewed 6 October 2016

The Staff are Great, the Bell Hips Austin and Ryan were the best ever, they work shuttles and more. They are a valuble assest to the Hilton Chain of Hotels. Final answer, the service at front desk was excellent, the food was on point and the place was super clean, it rocked as a Hotel in the middle of Austin.... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Marcia F
Joe B, General Manager at DoubleTree Suites by Hilton - Austin, responded to this review

Thank you for sharing some praise for Austin and Ryan. We are proud of the service they provide for our guests and your recognition will be shared not only with them but our entire team. We hope to see you again soon! JB More 

Austin, United States
1 review
Reviewed 2 October 2016

This hotel was convenient to UT Campus for a conference. The staff upon check in was very pleasant and very helpful. They extended my stay with no problem. And the delivery service was also very pleasant and helpful. The hotel was quiet for the most part; housekeeper on Saturday chose to use the doors' locks to ease entry while cleaning.... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Augustine J
Joe B, General Manager at DoubleTree Suites by Hilton - Austin, responded to this review

Thank you for sharing a review. We will certainly re-emphasize the need for quiet entry into guest suites with our housekeeping team. I know how frustrating that random "bang" can be as room attendants enter suites for service. Hope to see you the next time your travel brings you to Austin! More 

Austin, Texas
Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 2 October 2016

The overall experience was highly degrading. 1. Bugs were found in the room 2. Lights/lamps were not working in room 3. One telephone was missing from room 4. Front desk staff rude/unhelpful Will ask my company HR to immediately blacklist this property for all Deloitte events

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Mainak G
Joe B, General Manager at DoubleTree Suites by Hilton - Austin, responded to this review

Please allow me to apologize for the lack service and product issues you experienced when you were with us last. We understand our traveler's need friendly, efficient service and clean, comfortable surroundings to ensure their focus and productivity while conducting business. We will resolve to use your feedback to improve and hopefully eliminate these issues moving forward. Thank you for... More 

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Concierge
Official Description (provided by the hotel)
Welcome to the DoubleTree Suites by Hilton Hotel Austin. Enjoy a warm greeting with a freshly baked chocolate chip cookie at this comfortable hotel. Among Austin, Texas hotels, this DoubleTree hotel places you in the downtown business district and within minutes of all that the city has to offer. Walk to the University of Texas and the Texas State Capitol from our Austin, Texas hotel, which is 11 miles from Austin Bergstrom International Airport. Visit the Sixth Street Entertainment District, Barton Springs Pool, or explore the area around this Austin hotel with our complimentary shuttle service. Corporate guests are in easy reach of many regional and national companies, the Austin Convention Center and favorite local restaurants and nightlife. Retreat to a spacious suite at the DoubleTree Suites Hotel Austin. All of our suites offer separate kitchens, living areas and private bedrooms in sophisticated surroundings. Upgrade to a two-bedroom suite, Penthouse or Executive suite for a wrap-around rooftop balcony with breathtaking city views. Host a meeting or event in this downtown Austin hotel's 5,000 sq. ft. function space, including the beautiful Rose Garden Terrace. Let our professional staff assist you from planning to execution. Stay fit in our fitness center, or relax in our heated, outdoor pool and patio deck. Savor delicious American or Southwestern cuisine in our 15th Street Cafe, open for breakfast, lunch and dinner, and then retire to our popular 15th Street Lounge. Book your stay at our Austin, Texas hotel and experience true Texas hospitality. ... more   less 

Additional Information about DoubleTree Suites by Hilton - Austin

Address: 303 W 15th St, Austin, TX 78701-1692
Region: United States > Texas > Austin
Price Range: $219 - $495 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree Suites by Hilton - Austin 3.5*
Number of rooms: 188
Reservation Options:
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Also Known As:
Doubletree Suites By Hilton - Austin Hotel Austin
Doubletree Hotel Austin
Doubletree Austin
Hotel Style:
#15 Romantic Hotel in Austin
#18 Business Hotel in Austin
#21 Family Hotel in Austin
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree Suites by Hilton - Austin staff and other travellers.
11 questions
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Questions? Get answers from DoubleTree Suites by Hilton - Austin staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floors for less road noise”
 of 5 bubbles 159camilley, 14 Nov 2016 | Read review
“We overlooked 15th Avenue. Very quiet rooms at all times.”
 of 5 bubbles deirdrem142, 28 Sep 2016 | Read review
“High floor rooms offer a great view of the city.”
 of 5 bubbles RIFOSTER, 26 Sep 2016 | Read review
“Rooms 1110 & 1114 are 2 bedroom suites facing the capital building”
 of 5 bubbles Christina757VB, 24 Aug 2016 | Read review
“city view, high floor”
 of 5 bubbles sublimegrrl333, 22 Aug 2016 | Read review
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