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DoubleTree Suites by Hilton - Austin

Doubletree.comUS$201*
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#22 of 201 Hotels in Austin
Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
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DoubleTree Suites by Hilton - Austin
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939 Reviews from our TripAdvisor Community

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There are newer reviews for DoubleTree Suites by Hilton - Austin
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Showing 927: English reviews
Victoria, United States
Reviewed 27 February 2017

We have stayed at this Hotel in Austin several times. They offer a medical discount which is helpful. The dining is good and rooms are very comfortable. It is usually late when we arrive and valet parking comes with the price of the room.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank 916virginiap
GMAus, General Manager at DoubleTree Suites by Hilton - Austin, responded to this review

Dear Virginiap, I am very appreciative of your comments regarding the hotel and I am glad we are able to accommodate your needs. I am glad that you reported how comfortable the rooms are and I hope we have an opportunity to host you on your next scheduled visit to Austin. Sincerely, Jim Reist, GM

Seattle, Washington
Reviewed 27 February 2017

I enjoyed everything but my kitchen. I am celiac so like to stay at places that have kitchens. But there was not even a sharp knife! I was saddened by the promise of a kitchen with the result of a kitchenette. I really enjoyed the other amenities. Comfy bed, nice sofa, adequate shower, and a decent view from the balcony.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank terrijane012016
GMAus, General Manager at DoubleTree Suites by Hilton - Austin, responded to this review

Dear terrijane, Thank you for taking the time to write a review and for your 4 of 5 rating. Any items that a person is normally missing in our kitchens we would bring up. I honestly am not sure if we have any pairing or chef's knifes available for guest use due to the potential of liability issues items. Either...

San Antonio, Texas
Reviewed 26 February 2017

Dirty, smelly sheets. Unreliable internet. Paper-thin walls. I came into town to take the Bar Exam, and while the hotel was very close to my testing site, the hotel fell extremely short in quality/comfort. In fact, I don't think I have ever paid so much money just to be so uncomfortable.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank U4900PSjessicas
GMAus, General Manager at DoubleTree Suites by Hilton - Austin, responded to this review

Dear Jessica, I apologize that you were unable to enjoy your experience at our hotel. Your experience is certainly not what our guests normally state they have and I am sorry we did not meet your expectations. Please feel free to contact me here at the hotel if there is anything I can do to resolve the issues you had...

McAllen, Texas
Reviewed 25 February 2017

Quiet and very clean. Friendly professional staff. Valet was convenient and professional. Room was a suite and was very clean and comfortable. Beds were comfortable and sheets were soft and clean. Great pillows!!

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank 452ramong
GMAus, General Manager at DoubleTree Suites by Hilton - Austin, responded to this review

Dear Ramong, Thank you for your very positive review of our hotel and valet staff. We greatly appreciate your feedback. I hope we have the pleasure of a return visit from you very soon. Sincerely, Jim Reist, GM

Amarillo, Texas
Reviewed 24 February 2017 via mobile

Very nice hotel. Jack up rates big time during legislative session. Good location. Nice facilities. Love the cookies. We enjoy staying here. Good access to downtown and campus. Room service expensive but decent.

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Helpful?
Thank slaterster03
GMAus, General Manager at DoubleTree Suites by Hilton - Austin, responded to this review

Dear Slaterster, I want to thank you for taking the time to write a review of the property. We definetly get a lot of great feedback for cookies! Demand in the city especially during the legislative session will drive up rates all across downtown. Thank you for staying with us and I hope we get you to return to us...

Reviewed 23 February 2017 via mobile

The staff was pleasant, however we had to request for housekeeping, several times.When she finally arrived at 4:30 pm, she was pleasant but left pillows off the bed and sofa, towels on the floor, and trash in the corner. When I asked the front desk about the lack of amenities (we booked through Hotels.com) compared to a previous stay through...

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Helpful?
Thank Pam M
GMAus, General Manager at DoubleTree Suites by Hilton - Austin, responded to this review

Dear Pam M, I am sorry that you had difficulty with housekeeping during your stay with us. I would love to talk to you about your stay if you would call me. Their is nothing in the our system that takes away any amenities during your stay because you book with a third party (like Hotels.com) so I would like...

South Houston, Texas
Reviewed 23 February 2017

This hotel is a wonderful choice if you want to be near the Capitol. The rooms are spacious and clean. The outside noise level is high and the sleeper sofas is extremely uncomfortable. Staff was great in all aspects.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Ivy M
GMAus, General Manager at DoubleTree Suites by Hilton - Austin, responded to this review

Dear Ivy M, Thank you for taking the time to write a review and I thank you for your rating of a 4 out 5. My staff and I especially appreciate your recognition of their efforts during your stay. I will certainly see what options there are to look at some of our sofa sleepers and see if a mattress...

Phoenix, United States
Reviewed 22 February 2017

We had a conference here. The food and bar service was great, the room was clean, comfortable and quiet, and the conference facilities were very good. Friendly and efficient staff made the stay very enjoyable.

Review collected in partnership with DoubleTree by Hilton
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Thank 550deanw
GMAus, General Manager at DoubleTree Suites by Hilton - Austin, responded to this review

Dear Deanw, I want to thank you for taking the time to write a review. My staff and I appreciate your great comments about the facility and I am appreciative of your comments regarding the staff. I hope to see you return soon! Hospitably yours, Jim Reist, GM

Pittsburgh, Pennsylvania
Reviewed 21 February 2017

The hotel is located by the capitol building and a short walk to the financial area. Our flight arrived early in the day. We checked our luggage and took a walk. They texted us a short time later when the room was ready. There was a kitchen with an apartment sized refrigerator, microwave, toaster, coffeemaker and dishwasher. The main living...

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Helpful?
Thank JoPittsburgh
GMAus, General Manager at DoubleTree Suites by Hilton - Austin, responded to this review

Dear JoPittsburgh, I want to thank you for your review of our hotel and your generous comments about the hotel. I hope you have a chance to return soon to Austin and experience a little more about our city. Hospitably yours, Jim Reist, GM

Greenwich, Connecticut
Reviewed 18 February 2017

Review for families with kids / teens. The dilemma was whether to squish 4 of us in 1 room close to downtown or opt for more space a bit further out. Space won out and for our family with 2 teens it was the right choice. Hotel is a solid 3 star. We had a suite on 14th floor, 2...

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Helpful?
1Thank j0j0j0j0j0j0j0j0j0
GMAus, General Manager at DoubleTree Suites by Hilton - Austin, responded to this review

Thank you for taking the time to write a review and your positive mentions of the staff. I'm glad your 17 year old enjoyed the cookies! I hope we get a chance to see you return to Austin and stay with us again. Hospitably yours, Jim Reist, GM

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Concierge
Official Description (provided by the hotel)
Welcome to the DoubleTree Suites by Hilton Hotel Austin. Enjoy a warm greeting with a freshly baked chocolate chip cookie at this comfortable hotel. Among Austin, Texas hotels, this DoubleTree hotel places you in the downtown business district and within minutes of all that the city has to offer. Walk to the University of Texas and the Texas State Capitol from our Austin, Texas hotel, which is 11 miles from Austin Bergstrom International Airport. Visit the Sixth Street Entertainment District, Barton Springs Pool, or explore the area around this Austin hotel with our complimentary shuttle service. Corporate guests are in easy reach of many regional and national companies, the Austin Convention Center and favorite local restaurants and nightlife. Retreat to a spacious suite at the DoubleTree Suites Hotel Austin. All of our suites offer separate kitchens, living areas and private bedrooms in sophisticated surroundings. Upgrade to a two-bedroom suite, Penthouse or Executive suite for a wrap-around rooftop balcony with breathtaking city views. Host a meeting or event in this downtown Austin hotel's 5,000 sq. ft. function space, including the beautiful Rose Garden Terrace. Let our professional staff assist you from planning to execution. Stay fit in our fitness center, or relax in our heated, outdoor pool and patio deck. Savor delicious American or Southwestern cuisine in our 15th Street Cafe, open for breakfast, lunch and dinner, and then retire to our popular 15th Street Lounge. Book your stay at our Austin, Texas hotel and experience true Texas hospitality. ... more   less 

Additional Information about DoubleTree Suites by Hilton - Austin

Address: 303 W 15th St, Austin, TX 78701-1622
Region: United States > Texas > Austin
Price Range: $268 - $561 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree Suites by Hilton - Austin 3.5*
Number of rooms: 188
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Hotels.com, Booking.com, Expedia, Orbitz, Hotwire, Priceline, Travelocity, Cheap Tickets, getaroom.com, Cancelon, TripOnline SA, HotelsClick, HotelQuickly and HRS so you can book your DoubleTree Suites by Hilton - Austin reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Doubletree Suites By Hilton - Austin Hotel Austin
Doubletree Hotel Austin
Doubletree Austin
Hotel Style:
#15 Romantic Hotel in Austin
#18 Business Hotel in Austin
#21 Family Hotel in Austin
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree Suites by Hilton - Austin staff and other travellers.
12 questions
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Washington, D.C.
25 days ago
Pittsburgh, Pennsylvania
7 months ago

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Questions? Get answers from DoubleTree Suites by Hilton - Austin staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms at the end of the hallway for families with toddlers & infants.”
809rosiec, 18 May 2017 | Read review
“The higher floors have a nice view of the city”
Traveling007Texan, 5 May 2017 | Read review
“Suites have balcony with nice view of city and congress building”
DurianChendol, 1 May 2017 | Read review
“Best view are on the west side.”
IndianTraveller56003, 30 Apr 2017 | Read review
“Ask for a balcony! I chose a room without one.”
495peggyb, 24 Apr 2017 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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