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DoubleTree by Hilton Austin - University Area

Doubletree.comUS$159*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
US$159*
US$159*
US$159*
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DoubleTree by Hilton Austin - University Area
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927 Reviews from our TripAdvisor Community

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Showing 914: English reviews
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Decatur
Reviewed 2 days ago NEW

The hotel was next to the interstate with a large surface parking lot. However, upon checking in I was informed that there was a $15 parking fee, which I perceived as absurd since the hotel was not in a pedestrian area. Family members who stayed at a comparable hotel nearby paid less than half of the room charge that I...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank lindsayj595
Brooke B, Public Relations Manager at DoubleTree by Hilton Austin - University Area, responded to this review

Thank you for taking the time to provide us with feedback on your stay, lindsayj595! Safe travels!

Dallas, Texas
HOTEL’S FAVOURITE REVIEW
Reviewed 1 week ago via mobile

My family stayed at this property during Mothers Day weekend, during the conclusion of the UIL State Track meet. We were able to walk to the track meet, thereby saving parking at the venue. The property is gorgeous, very well maintained. The rooms are large and comfortable, there is an onsite bar and restaurant. Also, in walking distance is a...

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Helpful?
Thank Brenda H
About Hotel's Favourite Review
Brooke B, Public Relations Manager at DoubleTree by Hilton Austin - University Area, responded to this review

Aww thank you for such wonderful compliments Brenda H! We're so thrilled that we were able to make your Mother's Day Weekend enjoyable, and we will definitely be sharing your feedback with our team. We hope to see you again soon. Safe travels!

Houston, United States
Reviewed 5 days ago NEW

Check in was abysmal. Whoever the guy was clearly had no clue on how to welcome a guest, let alone a Hilton Honors member. He wanted to charge me for bottled water (which is free upon check in), he assumed I was just a regular guest, maybe due to my "appearance"...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank adelaO7894XG
Brooke B, Public Relations Manager at DoubleTree by Hilton Austin - University Area, responded to this review

Hi, adelaO7894XG! We're sorry to hear that our front desk agent mistakenly tried to charge you for a water bottle. Some of our agents are newer, so we'll make sure we clarify Hilton Honors perks in our training. We hope you'll understand that there's always a learning curve when bringing new employees onboard, and we by no means would judge...

Livonia, Michigan
Reviewed 1 week ago via mobile

I am overwhelmed by the excellent service at this hotel. From Jenny in sales that helped with a business meeting recommendations to Alexi at the front desk who checked us in and set us up with dinner options. The staff at this hotel made our trip. Thank you and I cannot wait for my next trip back!!

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Helpful?
Thank CgilbertHDPRO
Brooke B, Public Relations Manager at DoubleTree by Hilton Austin - University Area, responded to this review

Thank you for taking the time to share your experience CgilbertHDPRO! We' so thrilled that Jenny and Alexi made your trip a home run. We look forward to welcoming you again the next time you're in the area.

Houston, Texas
Reviewed 2 weeks ago

Location is great for concert- walked with many others to the concert. Staff offered great suggestions, Close to the famous Franks Barbecue, short distance to vintage shopping area, Would definitely return

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank marjorie B
Brooke B, Public Relations Manager at DoubleTree by Hilton Austin - University Area, responded to this review

Hey Marjorie B! Thank you for staying with us, and thank you for taking the time to share your experience. We're thrilled to hear that our staff was able to make your stay more enjoyable and we look forward to hosting you again in the future!

Houston, United States
Reviewed 2 weeks ago

Has to be the best and closest Hotel near the finish line of the Bp MS150. Its a perfect place to become human again after 170+ miles on a bicycle. Looking forward to my accommodations again next year.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank E4481JUgeorgew
Brooke B, Public Relations Manager at DoubleTree by Hilton Austin - University Area, responded to this review

Thank you for sharing your experience E4481JUgeorgew, and CONGRATULATIONS on finishing a 5th BP MS 150. That is incredibly impressive, and we're thrilled you chose to stay with us again. We look forward to seeing you again next year, and good luck with your training. Stay safe!

Alameda, California
Reviewed 2 weeks ago

I stayed a couple of nights at this hotel while traveling on business. It's really close to the University of Texas, where I was going, which was great. I had zero issues checking in and out, and the bathroom in my room was nicer than my one at home. I had an issue with the bed - I needed a...

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Helpful?
Thank April W
Brad P, Manager at DoubleTree by Hilton Austin - University Area, responded to this review

Dear April, We appreciate you taking the time to inform us about your stay at our hotel. I apologize for the inconvenience, we should have brought you a blanket right back up to your room. I am pleased to hear that our staff was able to make it right by bringing additional blankets up when you requested later in the...

San Antonio, Texas
Reviewed 2 weeks ago

This Doubletree Hilton was just across the street from the concert venue. Very clean rooms, comfortable beds, parking at a minimal cost, and very helpful staff. Small bar and snacks. Warm cookies at check-in was the closer for me!!! Great experience!

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank JudyHawaii
Brad P, Manager at DoubleTree by Hilton Austin - University Area, responded to this review

Dear Jody, Thank you for taking the time to provide feedback about your stay. We are pleased to hear that you enjoyed your stay and that our staff were able to assist in providing the experience you had. We look forward to welcoming you back to our hotel again in the near future. -The Doubletree Team

Borger, Texas
Reviewed 2 weeks ago

8 trucks were broken into in the hotel parking lot the night that we stayed there. Our truck was parked in one of the closest spots to the hotel in a well-lit area. There was nothing visible in the truck and nothing was stolen (because there was nothing to steal). The driver’s side window was broken and the center console...

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Helpful?
Thank sarowen
Brad P, Manager at DoubleTree by Hilton Austin - University Area, responded to this review

Dear Valued Guest, We are sorry to hear about your vehicle getting broken into while on our property. Our hotel does have staff walking our property throughout the night to assist in the prevention of vehicles getting broken into. It has been a rare occurrence at our property. Unfortunately, between rounds was when the vehicles were broken into. We apologize...

San Antonio, Texas
Reviewed 3 weeks ago

Keys didn't work. Late check in, room wasn't ready upon arrival. Keys didn't work again. After talking to my son found out the TV was terrible/bad quality. Room did not have extra towels and pillows I requested in advance.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank 830103tea
Brooke B, Public Relations Manager at DoubleTree by Hilton Austin - University Area, responded to this review

Hi, 830103tea! We're sorry to hear that you experienced a few minor inconveniences during your stay, and we hope you'll give us an opportunity to improve your rating in the future.

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Accessible rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Free Internet
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Self-Serve Laundry
  • Breakfast Available
Official Description (provided by the hotel)
DoubleTree by Hilton Hotel Austin - University Area provides homelike warmth, less than a mile from downtown Austin. Our hotel is across the street from the University of Texas and the Frank Erwin Center. The most centrally located hotel in Austin, we're only four blocks from the Texas State Capitol and within easy reach of many Austin attractions, including Austin's famed 6th Street. ... more   less 

Additional Information about DoubleTree by Hilton Austin - University Area

Address: 1617 N Interstate 35, Austin, TX 78702-1005
Region: United States > Texas > Austin > East Austin
Price Range: $218 - $448 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Austin - University Area 3.5*
Number of rooms: 149
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Expedia, Hotels.com, Booking.com, Hotwire, Priceline, HotelsforEveryone, Cheap Tickets, getaroom.com, HotelsClick, HotelQuickly and HRS so you can book your DoubleTree by Hilton Austin - University Area reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Doubletree Austin - University Area Hotel Austin
Doubletree Hotel Austin
Doubletree University Area
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Austin - University Area staff and other travellers.
4 questions
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Questions? Get answers from DoubleTree by Hilton Austin - University Area staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“try to get a better price than me. nice hotel though”
texastraveler361, 27 Apr 2017 | Read review
“Ask for a room NOT facing the freeway”
NROA, 26 Apr 2017 | Read review
“Ask for room at the back of the hotel away from the 35 interstate”
Cymru1964, 12 Apr 2017 | Read review
“choose one inside that overlooks the pool”
JustJon123, 5 Apr 2017 | Read review
“you need to pay for parking”
jamessJ9224MC, 20 Mar 2017 | Read review
5 of 5
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US$159* /night
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Prices are for 1 room, 2 adults
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