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DoubleTree by Hilton Hotel Austin - University Area

1,029 reviews
#57 of 204 Hotels in Austin
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Traveller (71)
Room & Suite (96)
Pool & Beach (28)
Overview
  • Excellent34%
  • Very good32%
  • Average19%
  • Poor10%
  • Terrible5%
Travellers talk about
“double tree”(52 reviews)
“warm cookies”(20 reviews)
Free Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
3.5 Star Hotel
All hotel details
Offers from DoubleTree by Hilton Hotel Austin - University Area
Special Offer: Double Points, Every Stay
Hotel deals
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Reviews (1,029)Write a Review
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All reviewsdouble treewarm cookiesfrank erwin centernice hotelclose to downtownroad noisewithin walking distanceconvenient locationeasy accessbeds were comfortableutdennyshonorsproximityconvenience
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1 - 5 of 1,013 reviews
Hotel's Favourite
Reviewed 1 week ago via mobile

This hotel is an older hotel with nicely renovated modern rooms. The room is very spacey. Everything worked well. The front desk staff was very friendly. Only two minor issues are: The lobby is outdated from 20 years ago. There is no “grand” entrance just...More

Thank BellaDonnainDallas
Response from Courtney G, General Manager at DoubleTree by Hilton Hotel Austin - University AreaResponded 1 week ago

Greetings!!! We truly appreciate your feedback and the 5 star review! Our team takes pride in our hotel and location and ensures we exceed our guest expectations. Coming in 2018... Brand NEW lobby. We look forward to your return and again we sincerely appreciate your...More

Reviewed 1 week ago

Very disappointed. Call twice stating we would be very late asking for a nice room was told we would be on the Hilton Honors floor also asked for not to be put into a handicap room and that was exactly where we were put ask...More

Review collected in partnership with DoubleTree by Hilton
Thank R2565YNlisag
Response from Courtney G, General Manager at DoubleTree by Hilton Hotel Austin - University AreaResponded 1 week ago

Thank you for taking time to give your feedback, I am so sorry your stay did not meet all our your expectations. Our team takes pride in our hotel and location and ensures we try to exceed all our guest expectations. We are reviewing the...More

Reviewed 2 weeks ago

The hotel staff was awesome. Through out our stay we felt welcomed. Happy hour at the onsite restaurant was nice to have. Cookies at check-in was warm and we got more during our stay. Well accommodating with late check-outs. No complaints at all.More

Review collected in partnership with DoubleTree by Hilton
Thank Joseph A
Response from Courtney G, General Manager at DoubleTree by Hilton Hotel Austin - University AreaResponded 1 week ago

Greetings!!! We truly appreciate your feedback and the 5 star review! Our team takes pride in our hotel and location and ensures we exceed our guest expectations. We look forward to your return and again we sincerely appreciate your feedback. Thank you for staying with...More

Reviewed 2 weeks ago

night's sleep and have a room in the highway side, good luck. on the bright side, great location and good staff. note there is an additional charge for parking. at $18 per night this hotel is not a great value.More

Review collected in partnership with DoubleTree by Hilton
Thank Virgilio G
Response from Courtney G, General Manager at DoubleTree by Hilton Hotel Austin - University AreaResponded 1 week ago

Thank you for taking time to give your feedback, I am so sorry your stay did not meet all our your expectations. Our team takes pride in our hotel and location and ensures we try to exceed all our guest expectations. We look forward to...More

Reviewed 2 weeks ago

After checking us in, I asked Michael where to eat. He told us the hotel had a restaurant and offered to make us tacos himself. We came back down 20 minutes later and Michael happily left the front desk to make us some fantastic tacos....More

Review collected in partnership with DoubleTree by Hilton
Thank StephanieWoodward426
Response from Courtney G, General Manager at DoubleTree by Hilton Hotel Austin - University AreaResponded 2 weeks ago

Greetings!!! We truly appreciate your feedback and the 5 star review! Our team takes pride in our hotel and location and ensures we exceed our guest expectations. We look forward to your return and again we sincerely appreciate your feedback. Thank you for staying with...More

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About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Self-Serve Laundry
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Outdoor pool
Details
Price range
US$161 - US$307 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms
Details
Price range
US$161 - US$307 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms
Add Photo Photos
Traveller (71)
Room & Suite (96)
Pool & Beach (28)
Dining (14)
Amenities (13)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
littleglobetrotter88
19 October 2017|
AnswerShow all 3 answers
Response from aimeer209 | Reviewed this property |
Call the Hilton 800 # They can help you
0
Votes
AmiLTR
9 September 2017|
AnswerShow all 3 answers
Response from Jenny L | Property representative |
We partner with a shuttle service, Black Tie Transportation 512-587-3196. Ask for Daniel Robles.
0
Votes
SuperSheri
17 August 2017|
AnswerShow all 7 answers
Response from Letty1968 | Reviewed this property |
Walking is not recommended; traffic on I-35 in Austin is ectremely congested at almost all hours of the day and evening so walking could be dangerous. There is fee for parking unfortunately but you will have in and out... More
1
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Room Tips
"Rooms on the east are quieter as they face a cemetery. Rooms on the west face I35!"
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"try to get a better price than me. nice hotel though"
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"Ask for a room NOT facing the freeway"
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"Ask for room at the back of the hotel away from the 35 interstate"
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