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Holiday Inn Express Austin North Central

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Holiday Inn Express Austin North Central
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135 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express Austin North Central
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Showing 130: English reviews
Houston
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 15 September 2015 via mobile

Room's were clean and updated. Staff was helpful and friendly. The continental breakfast had a big variety and extended hours for the weekend. I have noticed that at other locations as well that the the staff are allowed to pile on breakfast before beginning their shift. I just think it would be wiser to wait until the hours are over... More 

Helpful?
Thank mrenfro
Allie G, Guest Relations Manager at Holiday Inn Express Austin North Central, responded to this review

Thank you for taking the time to review your recent stay. I am pleased to hear that it was a good stay and added to your fun weekend. We hope to see you again soon! More 

Fort Worth, Texas
Level Contributor
21 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 15 September 2015

While the area around the Hotel is not great, the location is really good. Easy access to I35 and 183. Plenty of places to eat both formal and in and out. The place would work any traveler with or without children. Free breakfast was simple but good (they did have fresh scrambled eggs). AC ran will and easy to operate.... More 

Helpful?
Thank Thomas M
Allie G, Guest Relations Manager at Holiday Inn Express Austin North Central, responded to this review

Thank you for taking the time to review your recent stay. I am pleased to hear that it was an enjoyable experience overall and we look forward to having you stay with us again. More 

North Houston, Texas
1 review
Reviewed 11 September 2015

I made a reservation at this hotel through Hotels.com on July 21, 2015. The reservation was from Wednesday the 22nd until Sunday the 26th. The evening of the 22nd, after my wife had already checked in, we had an emergency situation that required our family to go back home the following day. We spoke with the desk clerk and were... More 

Helpful?
Thank Flopez78043
Allie G, Guest Relations Manager at Holiday Inn Express Austin North Central, responded to this review

We appreciate you taking the time to review your recent stay with us. I am sorry to hear about the emergency you had while staying with us that made you have to cut your trip short. Booking your trip through a third party site and not directly with the hotel does make it hard for us to refund the nights... More 

Athens, Georgia
Level Contributor
22 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 23 August 2015

I booked this HIE for a trip with my daughter. We stayed one night and moved to the south side HIE. The hotel was dirty at best. The staff were friendly but i had to ask 4 times to get a new chair in my room so I could work. The original chair was broken and when I did get... More 

Helpful?
Thank Dawgsontop
David R, General Manager at Holiday Inn Express Austin North Central, responded to this review

We appreciate you taking the time to review your recent stay with us. We value all guest feedback as it is the best tool we have to continually improve the overall guest experience. I am sorry to hear that we failed to exceed your expectations with the chair and that it felt a little old. We have been updating many... More 

Dallas, Texas
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 14 August 2015 via mobile

I arrived late and By the time I got to bed it was 11:30. When I pulled back the covers I saw a stain. When I looked closer it wasn't a stain on the fitted sheet, it was a stain on the second fitted sheet. I pulled the sheet up and it was blood stain. The size a little larger... More 

Helpful?
Thank Turtle3469
Allie G, Guest Relations Manager at Holiday Inn Express Austin North Central, responded to this review

Thank you for taking the time to review your recent stay with us. I am sorry to hear that we failed to hear about the incident that you encountered while staying with us but pleased that we were able to make it okay. We are working on the remodel but this does take time. I sincerely hope that you will... More 

Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 13 August 2015

The property appeared to be well kept. The hotel was nice and clean. The breakfast was kept well stocked, and the attendant was friendly.The majority of the front desk staff was friendly enough. Alvin was great! He was very attentive and took care of my needs. Ronnie was also very nice. I did run into an issue with the young... More 

Helpful?
Thank Deniece D
Allie G, Guest Relations Manager at Holiday Inn Express Austin North Central, responded to this review

Thank you for taking the time to review your recent stay with us. We truly value and appreciate all guest feedback as it is the best tool we have to continually improve the overall guest experience. I am very sorry to hear about the experience you had with one of our staff members and can assure you that this will... More 

Dallas, Texas
Level Contributor
31 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
Reviewed 20 July 2015

I was met by two cheerful and polite front desk folks who handled my check in flawlessly. I arrived early afternoon and explained that my daughter would arrive after midnight. They offered to have a late snack of fresh fruits and bottled water ready for her after traveling all day and night. It stored nicely in the my room's fridge.... More 

Helpful?
Thank texrus65
David R, General Manager at Holiday Inn Express Austin North Central, responded to this review

Thank you for taking the time to share all your kind remarks on your recent stay with us. I am pleased to hear that it was a great stay and that the staff was able to make your daughters later arrive more enjoyable and relaxing. Thank you again and we look forward to welcoming you back soon! More 

Houston, Texas
Level Contributor
6 reviews
6 hotel reviews
Reviewed 6 July 2015

Front desk staff was excellent and more than eager to help. The breakfast was excellent, and the breakfast staff was also very helpful. I will definitely stay here again if I visit Austin. The room and bathroom were nice and clean.

Helpful?
Thank timdascl
David R, General Manager at Holiday Inn Express Austin North Central, responded to this review

Thank you for taking the time to share your kind words on your recent stay with us! I am pleased to hear everything met your needs and expectations. I will make sure to share this with the staff and we truly look forward to welcoming you back the next time you are in Austin! More 

Boston, MA
Level Contributor
162 reviews
162 hotel reviews
common_n_hotel_reviews_1bd8 140 helpful votes
Reviewed 28 June 2015

Stayed here for one night on a PointsBreak (5,000 point) hotel rate with IHG. The fact that IHG made this hotel available on such a cheap rate seems to suggest that it has some occupancy issues, and I wouldn't be surprised given my stay. Checked in late one evening and of the two people on staff, one was on break... More 

Helpful?
Thank latrell1
David R, General Manager at Holiday Inn Express Austin North Central, responded to this review

Thank you for your recent stay with us and letting us know about it on Trip Advisor. We value and appreciate all guest feedback as it is the best tool we have to continually improve the overall guest experience. I am sorry to hear that we failed to meet your expectations and it was an underwhelming experience. I can assure... More 

Los Angeles, California
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 22 March 2015 via mobile

I made the mistake of booking a reservation here because there weren't rooms available elsewhere because of the South by Southwest music conference. There was pubic hair stuck to the walls of the shower, no hot water, a stain on the couch in the room, lamp unplugged in the room, rude non-responsive front desk attendant when reporting no hot water.... More 

Helpful?
3 Thank Dr M
IHGCare, Guest Relations Manager at Holiday Inn Express Austin North Central, responded to this review

Dear Dr M, First of all, thank you very much for your recent stay at our hotel. I am so sorry to see you did not enjoy your overall experience with us. We’d like to obtain some additional detail regarding your experience so we have sent you a private message. We hope to have the honor of serving you again... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Free Parking
  • Free Breakfast
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Self-Serve Laundry
  • Breakfast Available
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
The newest addition to the North Austin area is the beautiful Holiday Inn Express Hotel conveniently located off of the IH 35 and Hwy 183. This gorgeous hotel with 101 over sized guest rooms is within 10 minutes of downtown Austin where guests can enjoy the famed 6th Street, the Texas State Capitol, the Austin Convention Center, and the UT campus. The Holiday Inn Express is 20 minutes from Austin-Bergstrom Airport. In addition, we are less than 15 miles from Lake Travis, the Bob Bullock Museum/IMAX Theater, the Austin Children s Museum, and the Frank Erwin Center. Finally, there are several shopping malls within a ten mile radius. A few of the many companies located near us include MCI, Dell Computers, Applied Materials, Apple Computers, and Samsung. The Holiday Inn Express in North Austin is perfect for the business traveler. We offer complimentary high-speed Internet (both wired and wireless) access in all of the guest rooms. All of our guest rooms have spacious working desks with ergonomic chairs, and desk phones with speaker capabilities, data port, and voice mail. Each morning guests can enjoy our complimentary Express Start Breakfast, which includes fresh, warm cinnamon rolls, Smart Roast Coffee, and many more items that will more than satisfy any guest's hunger. Above all, the Holiday Inn Express Hotel s professional staff awaits the opportunity to attend to your every need. Visit Austin, TX and stay smart at the Holiday Inn Express Hotel. ... more   less 

Additional Information about Holiday Inn Express Austin North Central

Address: 8500 IH 35 N, Austin, TX 78753
Region: United States > Texas > Austin
Price Range: $144 - $208 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Austin North Central 2.5*
Number of rooms: 101
Reservation Options:
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Also Known As:
Holiday Inn Express Austin North Central Hotel Austin
Holiday Inn Austin
Austin Holiday Inn
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Questions & Answers

Questions? Get answers from Holiday Inn Express Austin North Central staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay away from the freeway side!”
 of 5 bubbles Schwartz-Family77096, 1 Jun 2016 | Read review
“Never, accept a room closed to the common smoking area !”
 of 5 bubbles davidesY77XM, 9 Apr 2016 | Read review
“Wait until construction is overto book a stay- the current state of the property leaves a lot to be desired.”
 of 5 bubbles MrzSHA, 8 Mar 2016 | Read review
“Besides the issue described above the hotel smells very bad. Don't try it.”
 of 5 bubbles Flopez78043, 10 Sep 2015 | Read review
“Choose a room on the south side of the hotel.”
 of 5 bubbles DenieceD, 13 Aug 2015 | Read review
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