We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Extended Stay America - Austin - Metro

Save
Traveller (7)
Room & Suite (11)
Dining (1)
Nearby Hotels
See allSee all
Overview
  • Excellent25%
  • Very good11%
  • Average22%
  • Poor8%
  • Terrible34%
3 Mar 2018
“Why do the clocks never work?”
9 Feb 2018
“More than I expected”
Free Wifi
Free Parking
Pool
Non-Smoking Hotel
Suites
Fitness centre
Kitchenette
2 Star Hotel
All hotel details
Offers from Extended Stay America - Austin - Metro
Special Offer: Save up to 10% TODAY!
Hotel deals
Offers from Extended Stay America - Austin - Metro
Special Offer: Save up to 10% TODAY!
Hotel deals
Nearby Hotels
See allSee all
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
Getting you more information on this room More
Free Cancellation
Book now, pay at stay!
Select
Show Available Rooms
Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 7 partner sites to see rooms from US$71.
We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Austin hotels with availability
{"BOOKING_FEATURES": ["IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","VISA_SPONSORSHIP_WEB","IB_EXIT_INTERRUPTER","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_SHOW_AMENITIES_AS_ICONS","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","META_AIR","CHILDREN_SEARCH","IB_INLINE_ROOM_GRID","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","IB_BOOKING_FORM_FAVICON","STORED_CARDS","IB_PRICE_WINS_COPY","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "f96e42571ed9411bae4c7038ab8ad73a", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":108985,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[51375131],"additionalContentIds":[],"pollCount":0,"checkin":{"day":6,"month":5,"year":2018},"checkout":{"day":7,"month":5,"year":2018},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":71,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"f96e42571ed9411bae4c7038ab8ad73a","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":0,"lowestMetaPrice":71,"additionalPartner":false,"highestMetaPriceDisplay":0,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":-1,"lowestMetaPrice":71,"highestMetaPriceDisplay":-1,"hotelName":"Extended Stay America - Austin - Metro","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6ImY5NmU0MjU3MWVkOTQxMWJhZTRjNzAzOGFiOGFkNzNhIiwiQUlLIjoiYzQyODg2YWMwNDkzNDc4MWE4YzExZGJhZTNmYTYyOTcifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isPriceDrawerEnabled":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": 1, "checkIn": "06/05/2018", "checkOut": "07/05/2018", "lowestPrice": "US$71", "hasDates": true, "hacComplete": true, "contentIdMappings": {"51375131":"BookingCom"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": false, "divClasses": "ppr_rup ppr_priv_resp_hr_room_grid", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_responsive","template":"ibex_room_grid_responsive__widget","moduleList":["handlers","tracking"],"divClasses":"prw_rup prw_ibex_room_grid_responsive","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_responsive__sub_header"}},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","moduleList":["handler"],"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{}},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_row_responsive","template":"ibex_room_grid_row_responsive__widget","moduleList":[],"divClasses":"prw_rup prw_ibex_room_grid_row_responsive","js":{},"dust":{"amenities":"ibex_room_grid_row_responsive__amenities","occupancy":"ibex_room_grid_row_responsive__occupancy","condition_col":"ibex_room_grid_row_responsive__condition_col","price_text":"ibex_room_grid_row_responsive__price_text","reservation_col":"ibex_room_grid_row_responsive__reservation_col"}},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
Reviews (35)
Filter reviews
35 results
Traveller rating
9
4
8
3
11
Traveller type
Time of year
LanguageEnglish
9
4
8
3
11
See what travellers are saying:
FilterEnglish
Updating list...
1 - 5 of 35 reviews
Reviewed 2 weeks ago via mobile

The staff is exceptional!! The manager Ronnie was there to help my husband and I in a medical emergency. They even watched our vehicle for us while we were at the hospital. Ronnie you and your staff made us feel like VIPs in a 4...More

Thank Maggie P
Response from 00esa, Manager at Extended Stay America - Austin - MetroResponded 2 weeks ago

Maggie, thank you for your fabulous feedback about your experience at Extended Stay America. We love knowing that the attentive service provided by Ronnie went a long way in making your stay so memorable. Reviews like yours mean the world to our associates, and we...More

Property's Favourite Review
Reviewed 15 December 2017

I always love to stay in extended stay, very comfortable, cheap and friendly staff. It is also very accessible. I will definitely come back here given a chance. Thank you soooooooooooooooooooooooooo much to everyone! kudos!More

Review collected in partnership with this hotel
Thank yar_LaExploradora
Response from 00esa, Manager at Extended Stay America - Austin - MetroResponded 16 December 2017

Thank you for staying with us again at Extended Stay America. We are happy knowing our comfortable accommodations and hospitality always meet your expectations for an outstanding experience! We look forward to your next visit with us and thanks for your continued loyalty to our...More

Reviewed 3 March 2018

Our company uses this hotel when we are in Austin. NEVER have I had the clock in the room work. EVER. Since most people staying there are staying for business, wouldn't it make sense the clock would work? I've tried other outlets, same result. ALWAYS...More

Review collected in partnership with Extended Stay
Thank Deb B
Response from 00esa, Manager at Extended Stay America - Austin - MetroResponded 5 March 2018

Deb, thank for the feedback. please accept my sincere apology for the difficulties you encountered with your room. We appreciate you bringing these issues to my attention and assure you that corrective measures have been taken. Our team's first priority is making sure that every...More

Reviewed 1 March 2018

This was not my first visit to an Extended Stay, however this was the worst location I've even been. I'm from San Antonio and I have never experienced at other locations what I experienced here. I don't know if the rules changed or what. I...More

Review collected in partnership with Extended Stay
Thank 722adrianeb
Response from 00esa, Manager at Extended Stay America - Austin - MetroResponded 2 March 2018

Thank you for your review of your stay. We apologize for not living up to your expectations, and we appreciate you taking the time to provide specifics about the problems that inconvenienced you. We are working with our staff to make sure we are paying...More

Reviewed 10 February 2018

This Extended Stay (ESA) was true to the brand. I had a spacious queen suite which came with a desk, alarm clock, easy chair, dining table and large kitchen with a microwave, full sized refrigerator and an...OVEN! Not just a stovetop but an oven. A...More

Thank Roar18
Response from 00esa, Manager at Extended Stay America - Austin - MetroResponded 11 February 2018

Thank you for taking the time to share your feedback. We are glad to know you stay with us was satisfactory and that you were impressed with your well-equipped room. It was a pleasure hosting you, and we look forward to serving you again soon....More

View more reviews
Most Booked Properties in Austin, TX
See allSee all
About
Amenities
Top amenities
Free Parking
Pool
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Self-Serve Laundry
Dry Cleaning
Business Centre with Internet Access
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Details
Price range
US$76 - US$162 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Suites, Family Rooms
Details
Price range
US$76 - US$162 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Suites, Family Rooms
Add Photo Photos
Traveller (7)
Room & Suite (11)
Dining (1)
Pool & Beach (1)
Questions & Answers
Get quick answers from Extended Stay America - Austin - Metro staff and past guests.
Note: your question will be posted publicly on the Questions & Answers page.
Submit
Posting guidelines
Room Tips
"Check photos on the hotel website to make sure you are booking a location with the large spacious suites."
Read review
"dont stay here"
Read review
"3rd floor was very quiet."
Read review
"Ask at time of check in about room cleaning, was told they clean once a week!"
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing