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Courtyard Austin Northwest/Arboretum

Expedia.comUS$105*
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#84 of 201 Hotels in Austin
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Courtyard Austin Northwest\/Arboretum
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262 Reviews from our TripAdvisor Community

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Showing 254: English reviews
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Dallas, Texas
Reviewed 6 days ago NEWvia mobile

My husband and really enjoyed our stay here! It was actually very pleasant and the hotel was located in beautiful lush green north Austin.! This was our first stay at this hotel but we will definitely return! The staff was awesome and very accommodating and attentive! Loved my spacious room with the upscale chic decor! Courtyard Marriott this is one...

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Helpful?
Thank Vickie F
General M, General Manager at Courtyard Austin Northwest/Arboretum, responded to this review

Hello Vickie, Thank you for your kind remarks regarding your recent stay. We are delighted to read that our team as well as our accommodations were able to meet and exceed your expectations. It was a pleasure to have you as our guest and look forward to your return.

Hillsborough, North Carolina
Reviewed 1 week ago

The staff were quite helpful, and the accommodations were what we expected and paid for. The lobby is a "hub" for gatherings, coffee bar, evening bar, and some simply food options. The location is great for across-the-street shopping and/or dining, including a Whole Foods market.

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Helpful?
Thank Chris E
General M, General Manager at Courtyard Austin Northwest/Arboretum, responded to this review

Thank you for taking the time to share your wonderful comments with us. We're so glad you enjoyed your stay and had such great things to say about everything and everyone. It was a pleasure having you as our guest and look forward to welcoming you back again soon.

Reviewed 2 weeks ago

Everything was as usual for a Courtyard. Nice property, efficient and friendly staff in a nice area of the Austin Arboretum Area. Close to lots of shopping and restaurants, if necessary at The Domain shopping area.

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Helpful?
Thank Andy L
General M, General Manager at Courtyard Austin Northwest/Arboretum, responded to this review

We are delighted to hear your wonderful comments with regards to our staff! We will continue to work every day to ensure next time you stay with us you'll have a 5 star experience! We look forward to seeing you again soon!

Appleton, WI
Reviewed 4 weeks ago via mobile

We stopped here before a conference downtown Austin. Marriott properties typically have great service and amenities and this hotel met all those expectations. Micro and fridge was nice. Close to restaurants and shops. Wasn't thrilled with the modern decor but that was no big deal.

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Helpful?
Thank khanes
General M, General Manager at Courtyard Austin Northwest/Arboretum, responded to this review

Thank you for taking the time out of your schedule to post a review regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response by continuing to focus on making each and every guest experience the best it can be. We hope to have the opportunity to...

Houston, Texas
Reviewed 4 weeks ago

I stayed here for one night the first week of March for work. There isn't much to review really. There is a small fitness center. Basically only treadmills and ellipticals. There is a pool but no hot tub. The staff is nice, the hotel was clean, and the bed was comfortable - if you're in area and need a place...

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Helpful?
Thank Jabesta123
Management response:

Thank you for taking the time to review your stay at the Courtyard Austin Northwest. We pride ourselves on providing a memorable experience for all of our guests and truly value direct feedback from our guests. If there was anything that we could have improved on to give you a 5 star stay, please reach out to me directly at...

Reviewed 4 weeks ago via mobile

We had a good weekend stay at this location while on a weekend get away. The lobby has been recently updated and is very nice with a good "bistro". The room was also updated and spacious. The bathroom was older with older toilet and bath/shower. But everything was clean and well maintained. The staff was excellent, very friendly and accommodating....

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Helpful?
Thank TKleintrip
General M, General Manager at Courtyard Austin Northwest/Arboretum, responded to this review

Thank you for providing your feedback while visiting us. We appreciate your time and feedback. We strive for five star service and we would be honored if you would give us the opportunity to host you again so we can ensure your stay is exceptional.

Reviewed 24 March 2017

The old management to this property was terrible. Natalee Ulrich was by far, the most stuck up, snooty, incompetent and unhelpful person staffed at this location. Thank God you kicked her to the curb! She was the reason why this property always tanked!

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Helpful?
Thank MinaPants
General M, General Manager at Courtyard Austin Northwest/Arboretum, responded to this review

Thank you for the review of our hotel. We look forward to welcoming you back again on your next trip.

Reviewed 16 March 2017 via mobile

You can always count on Marriott. I've stayed at this courtyard many times. Each time the staff is great, the bar is good and the food is adequate. The rooms are clean and bed comfortable. If you want higher style, go to the renaissance at the aboretum. But if you want comfort at a reasonable price and staff who welcomes...

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Helpful?
Thank john b
General M, General Manager at Courtyard Austin Northwest/Arboretum, responded to this review

John, I am so glad to read that you enjoyed your stay at our property. We understand there are many options, and are thankful you chose our hotel. We strive to be the best quality hotel at a reasonable price that our customers love. We hope to have the opportunity to welcome you again and make your future stays five...

Reviewed 27 January 2017

I booked this hotel to be close to the 3M half marathon starting line. The hotel was super comfortable and conveniently located. The staff is friendly, efficient and helpful. I did call ahead and ask about a microwave in the room to prepare my pre-race meal and was told there was one in each room. On race morning I discovered...

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Helpful?
1Thank margaret m
General M, General Manager at Courtyard Austin Northwest/Arboretum, responded to this review

Margaret, Thank you very much for staying with us, and for sharing the details of your stay. Our culture is to ensure that we exceed our guests expectations and truly personalize their visit. We are all very disappointed that we did not meet your expectations on this occasion. I have shared your review with my colleagues, so that we can...

Minneapolis, MN
Reviewed 11 January 2017

This was my first stay at this property but I've stayed at hundreds of Courtyards so know what to expect. This property was recently redone and the rooms are quite nice. The staff was super friendly and willing to help. The workout room was quite small and one of the 3 machines was out of order. For the rate I...

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Helpful?
Thank lucycan
Margaret T, Front Office Manager at Courtyard Austin Northwest/Arboretum, responded to this review

Good Afternoon, Thank you for sharing your experience at the Courtyard Austin Northwest/Arboretum! As a Valued Customer, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to improve...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Free Parking
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Accessible rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
NEWLY-RENOVATED! Just 15 minutes from downtown Austin, the renovated Courtyard Austin Northwest hotel is located in the heart of the Arboretum area at the corner of Mopac and Highway 183. Our brand-new hotel rooms with modern décor, flat-screen TVs, microwaves/mini-fridges and free WiFi are enjoyed by business travelers and families alike. Our high-tech lobby offers greater flexibility with media pod work spaces, free WiFi, media library and access to news and weather via our touch-screen GoBoard(R). The Bistro features Starbucks coffee and provides guests with healthy food & beverage options in the morning and evening dinner service with cocktails. Stay active with our indoor pool and gym or relax on our outdoor patio. A short drive to The Domain, guests of our Austin Arboretum hotel can visit top retailers and high-tech companies such as IBM, Dell and Oracle. With rates typically lower than downtown options and our convenient location to top Austin sites, Courtyard Austin Northwest hotel is the ideal choice for your next trip to Austin. ... more   less 

Additional Information about Courtyard Austin Northwest/Arboretum

Address: 9409 Stonelake Blvd, Austin, TX 78759-6514
Region: United States > Texas > Austin > Northwest Austin
Price Range: $139 - $349 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Austin Northwest/Arboretum 3*
Number of rooms: 102
Reservation Options:
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Also Known As:
Courtyard By Marriott Austin Northwest/Arboretum Hotel Austin
Austin Courtyard
Austin Marriott
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard Austin Northwest/Arboretum staff and other travellers.
4 questions
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Questions? Get answers from Courtyard Austin Northwest/Arboretum staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Request 4th floor with a balcony.”
866chrise, 10 May 2017 | Read review
“Demand a microwave in your room.”
, 27 Jan 2017 | Read review
“4th floor is top”
lucycan, 11 Jan 2017 | Read review
“We stayed on the third floor. The desk clerk told me that there was no one above us but birds.”
barrythill50, 4 Jan 2017 | Read review
“Ask for a quieter room away from Hwy 183. Highway traffic is quite loud.”
Italianyogi65, 25 Oct 2016 | Read review
5 of 5
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US$105* /night
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Prices are for 1 room, 2 adults
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