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Candlewood Suites - Austin Arboretum-Northwest

92 reviews
#119 of 205 Hotels in Austin
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Traveller (38)
Room & Suite (36)
Dining (7)
Overview
  • Excellent32%
  • Very good43%
  • Average9%
  • Poor7%
  • Terrible9%
Travellers talk about
“whole foods”(6 reviews)
“purchase food”(2 reviews)
“maid service”(3 reviews)
Free Wifi
Free Parking
Non-Smoking Hotel
Restaurant
Airport Transportation
Suites
Fitness centre
2.5 Star Hotel
All hotel details
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Rooms
11 Mar12 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (92)Write a Review
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1 - 5 of 91 reviews
Reviewed 4 weeks ago via mobile

CLEAN ! CLEAN ! did I mention how clean this hotel is? It is simple, no frills but has every basic one could ask for, plus. Staff is helpful and 5 star polite. Could not ask for more. Location is incredibly convienent to shops, eateries,...More

Thank Mitch P
Reviewed 21 July 2017

This hotel likes nice and quiet until night fall we had a ground floor it was noises all night long with that going on the music from the outside bar and pool was loud and all night long we beared with it for one night...More

1  Thank Ivory G
Response from IHGService, Guest Relations Manager at Candlewood Suites - Austin Arboretum-NorthwestResponded 4 August 2017

Hello Ivory G, Thank you so much for staying with us and for taking the time to write a review about your experience with us. I regret to read that you perceive the noise level in the property too high. Our guest's comfort remains a...More

Reviewed 5 July 2017

I enjoyed our stay. The room was very clean, spacious and, had plenty of kitchen supplies. The receptionist was very nice. No issues. I would stay again. The location was close to plenty of restaurants.

Thank BettyBoop4930
Reviewed 24 May 2017 via mobile

Our stay was very good. The hotel has a great location. Very friendly personnel. I made some purchases online and was able to pick them up once I checked in. This is an awesome service. We enjoyed our stay.

Thank velofrau
Reviewed 7 May 2017

I had a pleasant stay and their rooms were very clean. Like amazingly clean! They have soft carpet, comfortable beds, fast wifi. No breakfast included, but I was aware of this when I checked in. Their closets are large enough to turn into a fun...More

1  Thank Tishia C
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free Parking
Free High Speed Internet ( WiFi )
Restaurant
Hotel Amenities
Free Parking
Laundry Service
Self-Serve Laundry
Airport Transportation
Dry Cleaning
Meeting Rooms
Multilingual Staff
Room amenities
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Restaurant
Tennis Court
Details
Price range
US$90 - US$215 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$90 - US$215 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
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Traveller (38)
Room & Suite (36)
Dining (7)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
girl93stang
31 May 2016|
Answer
Response from djfluth | Reviewed this property |
The only way to find out is the telephone the hotel front desk and ask. Questions the front desk might ask include how long you will be gone. Will you be gone a day or a month?
0
Votes
citizenoftheworld42
13 September 2014|
Answer
Response from Jamie F | Property representative |
I apologize for the delay in our response. There are several different ways to get to Concordia University. They all take between 20 to 25 minutes from Candlewood Suites Austin NW, located 11 to 12 miles depending on which... More
0
Votes
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12
Room Tips
"Ground floor room near front desks very loud"
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"For wheelchair accessibility, get the first floor as the elevator can be cumbersome for wheelchairs..."
Read review
"Top floor was quiet"
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"Try a different hotel first"
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