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Hilton Garden Inn Austin Downtown/Convention Center

1,309 reviews
#47 of 204 Hotels in Austin
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Traveller (137)
Room & Suite (165)
Dining (36)
Overview
  • Excellent38%
  • Very good31%
  • Average19%
  • Poor8%
  • Terrible4%
Travellers talk about
“easy tiger”(18 reviews)
“top floor”(68 reviews)
“valet parking”(69 reviews)
Free Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
3.5 Star Hotel
All hotel details
Offers from Hilton Garden Inn Austin Downtown/Convention Center
Special Offer: Double Points, Every Stay
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,309)Write a Review
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Show reviews that mention
All reviewseasy tigertop floorvalet parkingwithin walking distanceper nightnice hotelaustin downtownnight lifetwo blocksvalet servicebreakfast buffetbars and restaurantslocation is greatwould definitely stay here againbusiness tripcapitol buildinglive music
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1 - 5 of 1,282 reviews
Reviewed 3 days ago via mobile

The rooms are large and they have a microwave and fridge. The people are extremely nice and helpful. The furnishings are modern and comfortable. I would definitely recommend this hotel if you have a meeting at the convention center.More

Thank Chavonda J
Response from SocialMediaChampion, Social Media Champion at Hilton Garden Inn Austin Downtown/Convention CenterResponded yesterday

Hello Chavonda J! Thank for you sharing your experience on your recent stay. We are delighted to hear your stay was pleasant and that you enjoyed your time with us. We appreciate your feedback regarding our room selection, and we hope to see you again...More

Hotel's Favourite
Reviewed 24 October 2017

I really mean amazing service. I am pretty sure they broke the world record on bringing me a foam pillow—less than 2 minutes, seriously. Fantastic views of 6th street and the capital building. Really nice stay. The dining room and the bar are on the...More

Thank Bruce M
Response from SocialMediaChampion, Social Media Champion at Hilton Garden Inn Austin Downtown/Convention CenterResponded 25 October 2017

Hello Bruce M! We're happy to know we exceeded your expectations! We're grateful that our location provided you convenient options for exploring our beautiful city of Austin. We appreciate your feedback regarding the excellent service we provided. We're always looking to improve in order to...More

Reviewed 6 days ago

The hotel was clean and the staff was very friendly and helpful. Bar was on top floor with an excellent night view of city. The female bartender was great. We opted to stay at the hotel bar as we did not feel comfortable walking the...More

Thank ranewton2015
Response from SocialMediaChampion, Social Media Champion at Hilton Garden Inn Austin Downtown/Convention CenterResponded 5 days ago

Hello ranewton2015! We are delighted to know your stay was pleasant and that you enjoyed your time with us. 18th Over Austin has one of the best views in the city, and we're excited to know you had a wonderful experience. Thank you for being...More

Reviewed 1 week ago

I have stayed in this hotel before. I booked in August 2017 to stay again in April 2018 while attending a convention a few blocks away. I was not offered an advanced payment/no cancellation rate at the time of booking. For UK tax reasons, I...More

Thank CBA2014
Response from SocialMediaChampion, Social Media Champion at Hilton Garden Inn Austin Downtown/Convention CenterResponded 4 days ago

Hello CBA2014. I'm sorry to hear of the trouble you've experienced, and I'd like to try to quickly resolve the issue with you. Please contact me directly at your most earliest convenience at 512.457.7900. Thank you for your time. Best regards, Andy Preslar, General Manager

Reviewed 1 week ago

At first site you think ones stay will be excellent with the cost per room, however this was not the case. The whole hotel was freezing cold except the room, this included all hallways, the restaurant, bar and lobby. When I asked about it they...More

Thank Sharon W
Response from SocialMediaChampion, Social Media Champion at Hilton Garden Inn Austin Downtown/Convention CenterResponded 1 week ago

Hello Sharon W! Thank you for bringing this to my attention, and for taking the time to share your experience. We sincerely appreciate your feedback and we're very sorry you were unhappy. I will follow up with my Engineering team in regards to the issues...More

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About
Awards & Recognition
GreenLeaders Gold level
Amenities
Top amenities
Restaurant
Pool
Room Service
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Microwave
Things to do
Restaurant
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Outdoor pool
Details
Price range
US$195 - US$415 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Green Hotel in Austin
#66 Business Hotel in Austin
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$195 - US$415 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Green Hotel in Austin
#66 Business Hotel in Austin
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (137)
Room & Suite (165)
Dining (36)
Pool & Beach (22)
Amenities (41)
Business Centre & Event Rooms (5)
Family and Play Areas (1)
Questions & Answers
Ask a question
arigatone
18 October 2017|
AnswerShow all 5 answers
Response from SWCed | Reviewed this property |
A small outdoor pool only.
1
Vote
Cathy W
25 September 2017|
AnswerShow all 6 answers
Response from ktuttle99 | Reviewed this property |
There is a garage area that you pull into to unload and checkin is right there. However there was a daily fee by hotel for parked cars. I thought that was unusual to have to pay for my car also. But the hotel is a great... More
1
Vote
labber1000
22 June 2017|
AnswerShow all 6 answers
Response from Carol M | Reviewed this property |
No they do not.
1
Vote
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123
Room Tips
"Don't Stay there, unless you get a very top floor. Our room faced an apartment."
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"Great views of the Austin skyline!"
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"Try to get a room away from I-35. Interstate traffic goes from heavy to heavier."
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"Ask for a room with an outside view. The inside view is creepy. Odd given I was on the 11th floor."
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