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Hilton Garden Inn Austin Downtown/Convention Center

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Traveller (144)
Room & Suite (169)
Dining (36)
Overview
  • Excellent37%
  • Very good32%
  • Average19%
  • Poor8%
  • Terrible4%
Travellers talk about
“easy tiger”(19 reviews)
“top floor”(69 reviews)
“valet parking”(68 reviews)
Free Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
3 Star Hotel
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Offers from Hilton Garden Inn Austin Downtown/Convention Center
Special Offer: Double Points, Every Stay
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Offers from Hilton Garden Inn Austin Downtown/Convention Center
Special Offer: Double Points, Every Stay
Hotel deals
Rooms
29 Apr30 Apr
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1,331)
There are newer reviews for Hilton Garden Inn Austin Downtown/Convention Center
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Traveller rating
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Show reviews that mention
All reviewseasy tigertop floorvalet parkingwithin walking distanceper nightsixth streetnice hotelaustin downtownnight lifebreakfast buffettwo blocksvalet servicebars and restaurantslocation is greatbusiness tripwould definitely stay here againcapitol building
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321 - 325 of 1,303 reviews
Reviewed 8 August 2016 via mobile

My husband and I stayed at the Hilton Garden Inn for a weekend trip. Our room was recently remodeled and very nice. Check in and check out went smoothly. We took the City bus from the airport. We followed the directions right on the hotel's...More

Thank GG614
Response from GeneralManagerAustin, General Manager at Hilton Garden Inn Austin Downtown/Convention CenterResponded 10 August 2016

Dear GG614, I am happy to read the comments about your recent stay and glad that you found the location and amenities of our hotel to your satisfaction. Hope to see you return soon…safe travels. At your service, Blake Doran

Reviewed 8 August 2016

There was construction on the floor above (directly above my room) with drilling and music playing my entire stay. I was not informed about this at check in and when I mentioned it at check out I was offered 1000 points for my inconvenience. I...More

Review collected in partnership with Hilton Garden Inn
Thank Travis B
Response from GeneralManagerAustin, General Manager at Hilton Garden Inn Austin Downtown/Convention CenterResponded 10 August 2016

Dear Travis, Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we're very sorry you were unhappy. We will take your comments under consideration as we continually work to improve our...More

Reviewed 5 August 2016

he hotel has a great location, just next to the freeway and walking distance from 6th street and the bars and street life. It's also next to a very nice brewery and bakery. Rooms are comfortable, the hotel has a cozy modern look, although the...More

Thank Diego M
Response from GeneralManagerAustin, General Manager at Hilton Garden Inn Austin Downtown/Convention CenterResponded 10 August 2016

Dear Diego, Thank you for choosing to stay at our hotel. I am glad to hear that you enjoyed your stay and that our team was helpful! I will be sure to share your comments with them. I hope you will return should your travels...More

Reviewed 31 July 2016

Facilities thought out has little things to compare to. There maybe some noticeable things; however, how you are treated and treated is what makes the difference. This place have outstanding staff. That is what makes the difference when making future reservation, the people more than...More

Review collected in partnership with Hilton Garden Inn
Thank Samir_Yasa
Response from GeneralManagerAustin, General Manager at Hilton Garden Inn Austin Downtown/Convention CenterResponded 1 August 2016

Dear Samir, We truly appreciate your 5 star review and excellent feedback provided about your experience with us. I will share this with our entire team and we all look forward to being at your service again very soon. Best Regards, Blake Doran

Reviewed 30 July 2016

I was not very impressed with the accommodations. Everyone was very friendly. But when I think of Hilton, I think it should be better than average. The construction going on during my stay was definitely a mistake. They should not have let out the rooms...More

Review collected in partnership with Hilton Garden Inn
1  Thank dianavP7209OG
Response from GeneralManagerAustin, General Manager at Hilton Garden Inn Austin Downtown/Convention CenterResponded 1 August 2016

Dear diana, I sincerely apologize for construction going on during your visit and will communicate this with our management team to enforce strict guidelines on when construction can be performed to minimize noise throughout our hotel. Best Regards, Blake Doran

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About
Awards & Recognition
GreenLeaders Gold level
Amenities
Top amenities
Restaurant
Pool
Room Service
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Microwave
Things to do
Restaurant
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Outdoor pool
Details
Price range
US$189 - US$470 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Green Hotel in Austin
#66 Business Hotel in Austin
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$189 - US$470 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Green Hotel in Austin
#66 Business Hotel in Austin
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (144)
Room & Suite (169)
Dining (36)
Pool & Beach (22)
Amenities (41)
Business Centre & Event Rooms (5)
Family and Play Areas (1)
Questions & Answers
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arigatone
18 October 2017|
AnswerShow all 5 answers
Response from SWCed | Reviewed this property |
A small outdoor pool only.
1
Vote
Cathy W
25 September 2017|
AnswerShow all 6 answers
Response from ktuttle99 | Reviewed this property |
There is a garage area that you pull into to unload and checkin is right there. However there was a daily fee by hotel for parked cars. I thought that was unusual to have to pay for my car also. But the hotel is a great... More
1
Vote
labber1000
22 June 2017|
AnswerShow all 6 answers
Response from Carol M | Reviewed this property |
No they do not.
1
Vote
Room Tips
"Anything away from the elevator. Any room I have been in here was very quiet."
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"Corner rooms have a sofa for $6 upgrade/night but a TINY bathroom"
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"Choose roows in the opposite site of the interstate."
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"High up and facing the state capital"
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