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Four Seasons Hotel Austin

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#10 of 197 Hotels in Austin
Certificate of Excellence
GreenLeadersBronze level
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Four Seasons Hotel Austin
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1,651 Reviews from our TripAdvisor Community

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Showing 1,642: English reviews
Austin, United States
Reviewed 3 weeks ago

Our stay at the Four Seasons in Austin, TX was phenomenal! Every staff member was courteous and helpful. The room was clean and comfortable. The view of the river was fantastic! I can't wait to stay here again!

Review collected in partnership with Four Seasons
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Helpful?
Thank E6221VWtonis
Bowie, United States
Reviewed 3 weeks ago

The valet staff is the most polite and friendly staff! We used the hotel car and our driver Marcus was friendly and prompt! Thank you guys! Can not wait to come back to this hotel and see the renovations of the spa and fitness area.

Review collected in partnership with Four Seasons
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1Thank chrystalr326
Fort Worth, United States
Reviewed 3 weeks ago

Last minute changes to reservation are not acceptable and the Four Seasons will charge you if you don't make modifications cancellations to reservation at least 14 days in advance. I flew in last minute for a recent Conference and stayed one night, but was charged for 3 nights for failure to modify/cancel my reservation at least 14 days in advance.

Review collected in partnership with Four Seasons
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Helpful?
Thank M8975MFelenaf
fsaustin, Manager at Four Seasons Hotel Austin, responded to this review

Dear M8975MFelenaf, Thank you for taking the time to discuss your reservation concerns with me today. We certainly value your feedback and appreciate you understanding the unique circumstances. Should you have any additional feedback, please don't hesitate to contact me again. Otherwise, we look forward to welcoming you and your colleagues back to the Hotel soon! Sincerely, Brittany Arndt Group...

Atlanta, United States
Reviewed 3 weeks ago

I really enjoy the kind attentiveness of the staff. I go there so often that many remember my face and some remember my name. They are always cordial and prompt at check-in. Even where there is a line at the reception desk they work to quickly clear it. Also, the welcome gifts that I occasionally receiver are such a nice...

Review collected in partnership with Four Seasons
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Thank 643carlep
philadelphia
Reviewed 3 weeks ago via mobile

First the staff is nice. The rooms are just ok and you pay for location. Both mattresses in my room were terrible. All kinds of fees. Walls are thin so expect to hear noise. Very expensive for nothing special

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Thank statestreet96
fsaustin, General Manager at Four Seasons Hotel Austin, responded to this review

Dear statestreet96, Thank you for taking the time to provide feedback on your recent stay at our property. I sincerely apologize that you did not have a pleasant night's sleep and that there were difficulties with your billing. If possible, I would welcome the opportunity to discuss your experience over the phone to gain a better understanding of your visit...

Cedar Creek, Texas
Reviewed 4 weeks ago

My husband and I occasionally spend a night in an Austin downtown hotel. Our experience in other hotels have resulted in disturbing sirens throughout the night. Our room at the Four Seasons was extremely quiet, resulting in a great night's sleep.

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Thank Lynn W
Florida
Reviewed 4 weeks ago

This is a shout-out(!) to Tony, the concierge at the desk on Sunday morning, when I called from the airport on our way out of town because my husband had lost his cellphone (somewhere). He went beyond the call of duty tracking down the taxi that picked us up at the hotel where we originally thought my husband had left...

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Thank SBinflorida
fsaustin, General Manager at Four Seasons Hotel Austin, responded to this review

Dear SBinflorida, Thank you very much for taking time to share your positive experience at the hotel. I am very pleased to hear that Tony took such wonderful care of you and your husband while you were with us. I cannot wait to congratulate him on a job well done! We look forward to welcoming you back to Austin and...

Reviewed 4 weeks ago via mobile

Concierge, service, food, and drink all were top notch. The room was Ok and the balcony was small and not what I expected... but the fantastic service made up for the somewhat dated feel of the property.

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Thank Jodi F
Reviewed 4 weeks ago

Great location - personal service and beautiful outside seating to enjoy the river walk area. Loved it! The rooms were spacious; received a welcome note and special chocolate treat after arrival! We loved sitting outside by the restaurant watching the sun set with cocktails.

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Thank K J
Dallas, Texas
Reviewed 4 weeks ago

Have stayed several times love it. This time checked in by Iphone and room keys were waiting for us with car valet ! Food excellent; gorgeous place for a walk. Traffic only problem as in a good part of Austin

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Helpful?
Thank Tote1940

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
GreenLeadersBronze level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Hot Tub
  • Tennis Court
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
At Four Seasons Hotel Austin, luxurious accommodations and superb amenities are underlined by gracious Texas hospitality and five-star service. Centrally located in the heart of downtown Austin, perched on the shores of Lady Bird Lake and surrounded by lush gardens, the resort-like Hotel provides a convenient base for those looking to experience all the city has to offer, from upscale shopping on 2nd Street and dining on South Congress to sightseeing and outdoor pursuits on the adjacent Lady Bird Lake Hike & Bike Trail. A combination of comfort and elegance, the Hotel's 291 guest rooms - including 28 suites - offer views of either the lake or Austin's vibrant downtown cityscape. Services such as twice-daily housekeeping, in-room dining, dry cleaning and laundry and a 24-hour Concierge ensure guests enjoy a stress-free and productive stay. Diners savor prime steaks, fresh seafood and a world-class wine list in TRIO, the Hotel's award-winning modern steakhouse, featuring a chic dining room as well as unparalleled al fresco dining on the restaurant's lakeview terrace. Known locally as "Austin's Living Room," the Lobby Lounge offers guests a convenient spot to gather with friends for beer, wine, signature cocktails and light fare, or a post-dinner nightcap complete with live music, which is offered several nights a week. Guests seeking relaxation and rejuvenation can spend the day in the outdoor saltwater pool, working out in the 24-hour Fitness Center or relaxing with a soothing massage, body treatment or facial in The Spa. ... more   less 

Additional Information about Four Seasons Hotel Austin

Address: 98 San Jacinto Blvd, Austin, TX 78701-4082
Region: United States > Texas > Austin
Price Range: $659 - $1,634 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Four Seasons Hotel Austin 5*
Number of rooms: 291
Reservation Options:
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Also Known As:
4 Seasons Hotel Austin
Four Seasons Austin
Austin Four Seasons
Hotel Style:
#2 Spa Hotel in Austin
#3 Business Hotel in Austin
#4 Luxury Hotel in Austin
#8 Family Hotel in Austin
#10 Romantic Hotel in Austin
#13 Green Hotel in Austin
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Questions & Answers

Here's what travellers have asked, with answers from Four Seasons Hotel Austin staff and other travellers.
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Questions? Get answers from Four Seasons Hotel Austin staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The view of Lady Bird Lake is lovely and preferable.”
 of 5 bubbles Jody1975, 24 Mar 2017 | Read review
“The top floor with a river view.”
 of 5 bubbles 342BillG, 22 Mar 2017 | Read review
“Ask for a room overlooking the river. The 'city' view isn't worth having.”
 of 5 bubbles GaleA523, 17 Mar 2017 | Read review
“Love the view of the lake and lovely grounds. Very peaceful and relaxing.”
 of 5 bubbles redgoose, 9 Mar 2017 | Read review
“If you are attending an event in the hotel, you may be able to get discounted rooms.”
 of 5 bubbles 480lynnw, 27 Feb 2017 | Read review
5 of 5