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Hilton Garden Inn Austin North

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#33 of 197 Hotels in Austin
Certificate of Excellence
GreenLeadersBronze level
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Hilton Garden Inn Austin North
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514 Reviews from our TripAdvisor Community

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Showing 506: English reviews
Pineville, Louisiana
Reviewed 26 September 2016

Nice clean hotel, friendly staff, and not too far out of downtown, but about a 30 to 40 minute drive early in the morning, just adjust your time to leave. Nice walking trail right behind the hotel around water, nice.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Michele B
Management response:

Good Afternoon, We really appreciate the feedback and I will surely share this information with the team. We pride ourselves on keeping the property in tip top shape. Thank you for choosing the Hilton Garden Inn North Austin and we hope to see you again soon! Sincerely, Christian Ferguson -Operations Manager

Middlebury, Indiana
Reviewed 26 September 2016 via mobile

We decided to book based on Trip Advisor rating and location. Hotel price was reasonable. We did have a room facing the freeway but the noise was not that bad. If you use the fan or air it drowns the noise out. Beds were comfortable, room clean. When we went to eat breakfast we got our coffee and bagels. There...

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Helpful?
Thank GypsyEJ
Management response:

Good Afternoon, We really appreciate the feedback and I will surely share this information with the team. We should always be quoting the prices of our breakfast options during the check-in process. Hilton Honors Gold and Diamond Members receive breakfast complimentary at our property. We really hope that this does not keep you from staying with us in the future,...

travelmasti
Reviewed 22 September 2016

Very nice hotel, well maintained. Rooms are spacious and bathrooms too are very good. The staff are very courteous. Had a lovely stay there. The only catch is there are no restaurants which are walkable from the place

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Helpful?
Thank travelmasti
Management response:

Good Afternoon, We really appreciate the feedback and I will surely share this information with the team. We pride ourselves on keeping the property in tip top shape. We are not walking distance from any restaurants but we do provide a shuttle service that can take guest to anywhere within a 5 mile radius. Please feel free to contact me...

Detroit, Michigan
Reviewed 19 September 2016

Rooms were recently smoked in heavily. No assistance whatsoever from the staff other than free breakfast. They refused to move me for any night of my stay. Other hotels were booked so I was stuck but fail to see how there were no rooms the remaining two nights that they could have moved me to.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Michaeljames O
Management response:

Good Afternoon, I am very disappointed to hear about your experience during your stay with us. We a a 100% non-Smoking Hotel and I will surely be following up with our Front Desk team about possible solutions to your issue. At the very least you should have been able to change rooms the next day, we hope to have you...

Houston
Reviewed 18 September 2016 via mobile

I always enjoy Hilton Garden Inns. This one was on par with others I have stayed at. Some notes to help you out: - Swimming pool is now outside. Looks like the same swimming pool that was previously indoors. The location is such that the sun doesn't shine on the pool in the late afternoon which was good for me...

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Helpful?
Thank luvtotravel2006
Management response:

Good Afternoon, We really appreciate the feedback and I will surely share this information with the team. The Shuttle bus goes within a 5 mile radius from the property. There are many different stores and restaurants nearby and drivers are usually available Weekdays. Thank you for choosing the Hilton Garden Inn North Austin and we hope to see you again...

Kingsport, Tennessee
Reviewed 13 September 2016 via mobile

This is a great hotel. It's clean, quiet and has a great staff. The restaurant and bar are nice, the food was good especially the steak and Mac and cheese. The bartender, Steve ( I believe that was his name) is friendly and very attentive. Only issue I had was not being able to find the entrance due to the...

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Helpful?
Thank jmitche3
Management response:

Good Afternoon, We really appreciate the feedback and I will surely share this information with the team. I have even had issues myself with that tricky turn off of the exit! Thank you for choosing the Hilton Garden Inn North Austin and we hope to see you again soon! Sincerely, Christian Ferguson -Operations Manager

Reviewed 11 September 2016 via mobile

Very comfortable beds that are adjustable! Made to order breakfast with an awesome server Kimberly Salvo! Food cooked by Chi Ly.... So yummy and superb service!! Front desk Manager Christian Ferguson made sure everything was in order and comfortable! Over all a very great stay!

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Helpful?
Thank Vicki B
Management response:

Good Afternoon, We really appreciate the feedback and I will surely share this information with the team. Kim and Chi work and extremely hard for us and we our lucky to have them as team members! Thank you for choosing the Hilton Garden Inn North Austin and we hope to see you again soon! Sincerely, Christian Ferguson -Operations Manager

Fort Riley, Kansas
Reviewed 11 September 2016

Overall great experience, clean hotel with friendly and professional staff. The pool/hot tub areas are near the street where it is quite noisy with heavy, speeding oncoming traffic. The Hotel staff were wonderful, helpful, and friendly. We would stay there again, but I think would select another hotel for location of pool and hot tub. There was no continental breakfast;...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Maslyn P
Management response:

Good Afternoon, We really appreciate the feedback and I will surely share this information with the team. Thank you for choosing the Hilton Garden Inn North Austin and we hope to see you again soon! Sincerely, Christian Ferguson -Operations Manager

Austin, Texas
Reviewed 10 September 2016

Upon check-in, the Front Desk staff were very friendly, had our reservation & keys ready, and welcomed us as Diamond Members. The Breakfast was AWESOME!! We are Vegetarians and there was a large selection from the Breakfast Menu!

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Karmyn J
Management response:

Good Afternoon, We really appreciate the feedback and I will surely share this information with the team. Thank you for choosing the Hilton Garden Inn North Austin and we hope to see you again soon! Sincerely, Christian Ferguson -Operations Manager

Louisville, Kentucky
Reviewed 8 September 2016

Nice property in convenient location to airport. Easy to get downtown, as well as to other attractions. Staff was friendly and very accommodating. Rooms were clean, well appointed and public spaces were nice.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank 74wks
Management response:

Good Afternoon, We really appreciate the feedback and I will surely share this information with the team. Thank you for choosing the Hilton Garden Inn North Austin and we hope to see you again soon! Sincerely, Christian Ferguson -Operations Manager

331 photos of this hotel

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Multilingual Staff
Official Description (provided by the hotel)
The Hilton Garden Inn Austin North hotel is located 8 miles north of downtown Austin, offering close proximity to the Texas State Capitol, downtown entertainment district, and University of Texas. Guest rooms offer a refrigerator, microwave, adjustable Garden Sleep System beds, complimentary Wi-Fi, and 32" TV. We also feature an outdoor swimming pool, fitness room, and on-site dining and full service bar at The Garden Grille. Our renovated meeting rooms can accommodate up to 100 people and is the ideal choice for your next event. ... more   less 

Additional Information about Hilton Garden Inn Austin North

Address: 12400 North IH-35 Building C, Austin, TX 78753
Region: United States > Texas > Austin
Price Range: $127 - $322 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Austin North 3*
Number of rooms: 1
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Booking.com, Travelocity, Priceline and Hotels.com so you can book your Hilton Garden Inn Austin North reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn Austin North Hotel Austin
Hotel Style:
#8 Best Value Hotel in Austin
#11 Family Hotel in Austin
#14 Business Hotel in Austin
#14 Romantic Hotel in Austin
#18 Green Hotel in Austin
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Questions & Answers

Questions? Get answers from Hilton Garden Inn Austin North staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Exception service from the front desk and the restaurant!”
 of 5 bubbles alwaystravelling2015, 10 Jan 2017 | Read review
“All good with Windows that open”
 of 5 bubbles thomassD9400PM, 10 Dec 2016 | Read review
“Away from the highway!”
 of 5 bubbles brianjS8941GZ, 4 Dec 2016 | Read review
“Ask for a room that doesn't face the interstate. The noise from the interstate at night is awful”
 of 5 bubbles AnitaS262, 30 Aug 2016 | Read review
“Best rooms on the back side overlooking a small lake that provides a nice walking path of approximately one mile.”
 of 5 bubbles LMM1945, 30 Jul 2016 | Read review
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