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Hilton Garden Inn Austin North

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#31 of 197 Hotels in Austin
Certificate of Excellence
GreenLeadersBronze level
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1 room 2 adults 0 children
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Hilton Garden Inn Austin North
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533 Reviews from our TripAdvisor Community

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Showing 524: English reviews
Houston, United States
Reviewed 29 August 2016

This place really does look like the pictures. It's clean and quiet, both inside the hotel and on the grounds. The room is very comfortable and the a/c works great! I got to the downtown area very quickly in the morning, too!

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Michica G
Management response:

Good Afternoon, We really appreciate the feedback and I will surely share this information with the team. Thank you for choosing the Hilton Garden Inn North Austin and we hope to see you again soon! Sincerely, Christian Ferguson -Operations Manager

Allen, United States
Reviewed 29 August 2016

My stay was ok, except for the things mentioned previously. I recommend that the things mentioned are discussed with the hotel personal at the front desk. Overall, it was an ok stay but more improvement is necessary in my view.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Michael B
Management response:

Good Afternoon, We really appreciate the feedback and I will surely share this information with the team. I am disappointed to hear our service was not up to par and would like to speak with you about your recent stay. I like to use every failure as a learning opportunity for myself and my staff to get better, feel free...

Casa Grande, Arizona
Reviewed 28 August 2016

If your looking for a place within 15 minutes drive to Austin I would recommend this hotel. Definitely a well kept hotel, friendly service and cozy room. We stayed on the backside of the 5th floor and it was very quiet.

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Helpful?
Thank Mike C
Management response:

Good Afternoon, We really appreciate the feedback and I will surely share this information with the team. Thank you for choosing the Hilton Garden Inn North Austin and we hope to see you again soon! Sincerely, Christian Ferguson -Operations Manager

San Antonio, United States
Reviewed 25 August 2016

The accommodations and overall quality of this hotel is very nice. The location is good as was the cleanliness staff friendliness. The bed was superb!!!! I only have two criticisms, for some unknown reason, I was assigned a handicap room - which is a bit larger for obvious reasons. Te television in the room was very small, I estimate 32-35...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Mike P
Management response:

Good Afternoon, We really appreciate the feedback and I will surely share this information with the team. Thank you for choosing the Hilton Garden Inn North Austin and we hope to see you again soon! Sincerely, Christian Ferguson -Operations Manager

Reviewed 20 August 2016

The staff was super nice. The room was clean, large, quiet and nice. I didn't partake in breakfast or any food, but the dining area looked really nice. I would definitely stay here again without question.

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Helpful?
Thank Rachael V
Management response:

Good Afternoon, We really appreciate the feedback and I will surely share this information with the team. Thank you for choosing the Hilton Garden Inn North Austin and we hope to see you again soon! Sincerely, Christian Ferguson -Operations Manager

Bridge City, Texas
Reviewed 13 August 2016

I frequently travel to Austin on business and have found this hotel to be conveniently located close to restaurants and stores. The room and hotel in general is always clean, the staff are pleasant and the in-house restaurant serves breakfast and dinner. Kim always takes good care of the customers during breakfast and is very pleasant. It is very convenient...

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Helpful?
Thank LindaBou2016
Management response:

Good Afternoon, We really appreciate the feedback and I will surely share this information with the team. Thank you for choosing the Hilton Garden Inn North Austin and we hope to see you again soon! Sincerely, Christian Ferguson -Operations Manager

Rockwall, United States
Reviewed 9 August 2016

We're only going to stay one evening on a family vacation. We're going to continue our travels further south. We thought staying here would be a good location on the Northside of Austin. First of all the hotel is hard to find and difficult to get into. The entrance is not very well marked. We arrived before I check in...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Tj S
Management response:

Good Afternoon, We really appreciate the feedback and I will surely share this information with the team. Cell phone use is in no way, shape, or form acceptable at our property. Cell phones are not allowed at the desk, we want our agents to provide our guest with all of our attention. I am sorry we failed to provide great...

San Antonio, Texas
Reviewed 8 August 2016

Good place to visit, I would go again. Austin area was safe and family friendly. Convenient gym and bagel shop near the Hilton. Minutes away from multiple food establishments and shopping mall, great price as well.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank 414latrellg
Management response:

Good Afternoon, We really appreciate the feedback and I will surely share this information with the team. Thank you for choosing the Hilton Garden Inn North Austin and we hope to see you again soon! Sincerely, Christian Ferguson -Operations Manager

Dallas, United States
Reviewed 2 August 2016

This Hotel is on a very convenient location, lots of stores and restaurants within walking distance there is a walking trail just next to it which I took advantage of and a 24 hours fitness located just next to the Hotel

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Maria T
Management response:

Good Afternoon, We really appreciate the feedback and I will surely share this information with the team. Thank you for choosing the Hilton Garden Inn North Austin and we hope to see you again soon! Sincerely, Christian Ferguson -Operations Manager

Houston, United States
Reviewed 2 August 2016

I've stayed there before and the experience tended to be great. Unfortunately this wasn't the case when I checked in. Indifferent front desk attitude and a room with an A/C unit that barely functioned properly.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Paul P
Management response:

Good Afternoon, We really appreciate the feedback and I will surely share this information with the team. I am happy to hear that you frequent our property! I am also disappointed to hear your last stay with us was not very pleasant. I will be researching your stay to see what areas of service we can improve upon. Thank you...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Multilingual Staff
Official Description (provided by the hotel)
The Hilton Garden Inn Austin North hotel is located 8 miles north of downtown Austin, offering close proximity to the Texas State Capitol, downtown entertainment district, and University of Texas. Guest rooms offer a refrigerator, microwave, adjustable Garden Sleep System beds, complimentary Wi-Fi, and 32" TV. We also feature an outdoor swimming pool, fitness room, and on-site dining and full service bar at The Garden Grille. Our renovated meeting rooms can accommodate up to 100 people and is the ideal choice for your next event. ... more   less 

Additional Information about Hilton Garden Inn Austin North

Address: 12400 North IH-35 Building C, Austin, TX 78753
Region: United States > Texas > Austin
Price Range: $140 - $440 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Austin North 3*
Number of rooms: 1
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Booking.com and Hotels.com so you can book your Hilton Garden Inn Austin North reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn Austin North Hotel Austin
Hotel Style:
#11 Family Hotel in Austin
#14 Business Hotel in Austin
#14 Romantic Hotel in Austin
#17 Green Hotel in Austin
#17 Best Value Hotel in Austin
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Questions & Answers

Questions? Get answers from Hilton Garden Inn Austin North staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms facing the back are much quieter due to freeway”
 of 5 bubbles miasodda, 6 Feb 2017 | Read review
“Exception service from the front desk and the restaurant!”
 of 5 bubbles alwaystravelling2015, 10 Jan 2017 | Read review
“All good with Windows that open”
 of 5 bubbles thomassD9400PM, 10 Dec 2016 | Read review
“Away from the highway!”
 of 5 bubbles brianjS8941GZ, 4 Dec 2016 | Read review
“Ask for a room that doesn't face the interstate. The noise from the interstate at night is awful”
 of 5 bubbles AnitaS262, 30 Aug 2016 | Read review
5 of 5