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BEST WESTERN PLUS Austin Airport Inn & Suites

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#62 of 199 Hotels in Austin
Certificate of Excellence
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338 Reviews from our TripAdvisor Community

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Showing 333: English reviews
2 reviews
Reviewed 1 week ago via mobile

I'd advise you to look elsewhere for a few reasons mainly beginning with Leah Smith who spelled out her name, told me her supervisor would be in tomorrow before hanging up the phone. She was very dramatic for no reason at all but I guess that's the Best Western way. It's almost laughable if it really didn't happen. Way to... More 

Helpful?
Thank venisha j
Bangor, Maine
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 1 week ago

From the time we arrived and were welcomed by the person at the desk, to the time we used the free shuttle to the airport, the folks at this hotel went above and beyond to make our stay very pleasant. We'll certainly have this hotel at the top of our list for any further visits to Austin.

Review collected in partnership with Best Western

Helpful?
Thank RobertS40502
Level Contributor
4 reviews
3 hotel reviews
Reviewed 2 weeks ago via mobile

New, clean, free parking and awesome breakfast buffet! Toiletries were good. Staff was friendly. There was construction going on next to it but we did not hear any noises in the room. I definitely recommend this place.

Helpful?
Thank Pamela C
United States
1 review
Reviewed 2 weeks ago

Staff at the check-in reception was friendly and courteous. Location is good (very easy to get to the center of the city). Price is reasonable. Breakfast is good (including bacon, scrambled eggs, and yogurt).

Review collected in partnership with Best Western

Helpful?
Thank 345jiaweny
Denver, Colorado, United States
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 2 weeks ago

I made the reservation for 3 nights at this hotel through Priceline. After a long tiring day at work, I checked-in at the hotel. The front desk told me that they are "overbooked" and she is checking me into the "last available room". This room had a broken A/C. I went to the front desk. She was annoyed at me,... More 

Helpful?
Thank DenverPress
Level Contributor
25 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 3 weeks ago

Came into town to see Bonnie Raitt. Boy she rocked the house...great concert. This hotel was easy to get to from 130/183 toll road.--we took the back roads from Corpus Christi for something different. Took only about 15 minutes to get downtown--super convenient for us. Clean and comfortable. There is construction next door so coming in off Riverside drive was... More 

Review collected in partnership with Best Western

Helpful?
Thank 163kathleenb
Dallas, Texas
Level Contributor
175 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 4 weeks ago

Austin traffic is legendary. one of the worst in the country bad. i have found staying at the airport and going into the convention center is significantly faster than trying to fight traffic across town to the convention center. i had not realized that Best westerns are independently owned and operated before this stay. the beds are comfortable. it is... More 

Helpful?
1 Thank Cynthia U
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 26 October 2016

We stayed there for only one night ( about 17 hours) and it was quite comfortable. The room was quite big and everything was clean and tidy. Location wise it served our purpose since it was just a few minutes drive from the airport. Airport shuttle was on time and the drivers ( pick up and airport drop) were polite... More 

Review collected in partnership with Best Western

Helpful?
1 Thank suranjang2016
Van Horn, Texas
1 review
Reviewed 26 October 2016

I stayed in Room 329 and left my wedding ring in the room. The management was very courteous and helpful in questioning the other staff, to no avail. It is a wide gold band of 3 rings soldered together. It has various diamonds on the 2 outer bands with 1 larger diamond on the center band. $3000 cash reward offered,... More 

Helpful?
Thank Lisa C
Paris, France
Level Contributor
25 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 24 October 2016

We enjoyed our stay at this hotel as it was conveniently situated. We appreciated the comfort of the Best Western hôtels in our large room with a nice decoration. The furniture and carpets seems new. The welcome was satisfying. We'll come back again on our next trip.

Helpful?
Thank Dominique G

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Free Parking
  • Free Breakfast
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Welcome to BEST WESTERN PLUS Austin Airport Inn & Suites! A brand new hotel, the BEST WESTERN PLUS Austin Airport Inn & Suites is conveniently located just one mile north of the Austin-Bergstrom International Airport and only three miles from Downtown Austin. The new hotel proudly offers complimentary hot breakfast buffet served in our spacious breakfast room as well as variety of other amenities including an outdoor swimming pool, state of the art exercise facility, guest laundry, business center, free/convenient parking and meeting facilities accommodating large groups.In addition, all of our comfortably designed guest rooms and suites offer a mini-refrigerator, microwave, coffeemaker, hairdryer, iron, ironing board, free high-speed Internet access and 32-inch flat screen LCD televisions. Guests will find themselves conveniently located near many of Austin’s local attractions, all the way from the State Capitol to the famous Sixth Street nightlife filled with a host of bars, nightclubs and restaurants both upscale and locally renowned. The hotel is minutes from the University of Texas Austin and all other Longhorn activities. Guests will also enjoy Austin’s great weather year round with Lake Austin, Town Lake Hike and Bike Trail, and Riverside Golf Course, one of many nearby courses. Our courteous staff is ready and eager to serve you. Come stay with us soon at the brand new BEST WESTERN PLUS Austin Airport Inn & Suites! ... more   less 

Additional Information about BEST WESTERN PLUS Austin Airport Inn & Suites

Address: 1805 Airport Commerce Dr, Austin, TX 78741-4538
Region: United States > Texas > Austin
Price Range: $118 - $285 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN PLUS Austin Airport Inn & Suites 2.5*
Number of rooms: 75
Reservation Options:
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Also Known As:
Best Western Plus Austin Airport Inn And Suites
Best Western Plus Austin Airport Hotel Austin
Hotel Style:
#9 Best Value Hotel in Austin
#34 Romantic Hotel in Austin
#39 Family Hotel in Austin
#64 Business Hotel in Austin
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Austin Airport Inn & Suites staff and other travellers.
2 questions
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Questions? Get answers from BEST WESTERN PLUS Austin Airport Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay away from this horrible hotel”
  • Cracked Floor on the entryway
 of 5 bubbles DenverPress, 13 Nov 2016 | Read review
“Just go to another hotel”
 of 5 bubbles mailboxman1, 1 Apr 2016 | Read review
“Ask for a room facing Austin skyline.”
 of 5 bubbles Frugal_Traveller, 19 Jul 2015 | Read review
“If you are a AAA member and book through Expedia you will not be able to get your discount,”
 of 5 bubbles Nahum42, 15 Jul 2015 | Read review
“Three levels. I was on the 3d floor and enjoyed mostly quiet the entire 9 days of my stay.”
 of 5 bubbles rick417, 30 Jun 2015 | Read review
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