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W Austin

1,256 reviews
#23 of 205 Hotels in Austin
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Traveller (373)
Room & Suite (245)
Pool & Beach (70)
Overview
  • Excellent66%
  • Very good22%
  • Average7%
  • Poor3%
  • Terrible2%
Travellers talk about
“wet deck”(15 reviews)
“trace restaurant”(15 reviews)
Free Wifi
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
Suites
4.0 Star Hotel
All hotel details
Offers from W Austin
Special Offer: Book Early and Save
Hotel deals
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Reviews (1,256)Write a Review
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All reviewscool corner suitewet decktrace restaurantbliss productsliving roommoody theaterchocolate covered strawberriescool hotellounge areafour seasonshotel barlady bird lakeheart of downtownlive musictown lakevalet parkinghip
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1 - 5 of 1,236 reviews
Reviewed 3 days ago

Just had a massage facial at at the AWAY SPA and want to compliment the amazing massage therapist, Wendy! She was lovely, considerate, most professional and gave me one of the best massages ever. The SPA staff was also very courteous and promptly saw to...More

Thank CityIsle
Response from WAustinMgr, Manager at W AustinResponded 2 days ago

Thank you for sharing your love for AWAY Spa at W Austin. Wendy is fantastic! We'll be here to welcome you back again. Best, Frank Everet, W Insider

Hotel's Favourite
Reviewed 2 weeks ago

The personal services were really unexpected and lovely! I received an email from the concierge a week before my arrival. He wanted to know if I needed any help etc during my stay. I let him know I was in for the 3M half marathon...More

Thank lisa s
Response from WAustinMgr, General Manager at W AustinResponded 2 weeks ago

We appreciate you sharing your surprise and delight during your arrival. I hope to welcome you back again for next year's 3M marathon! Best, Drew McQuade, General Manager

Reviewed 5 days ago

I have stayed at a number of W around the world and I am generally a great fan of the brand. However, W Austin was not up to the standards of my previous stays at other W hotels. The room was poorly maintained with the...More

Thank Rasmus K
Response from WAustinMgr, Manager at W AustinResponded 3 days ago

We appreciate your review on your recent stay with us. I'm sorry we missed the mark this time, but your feedback will be addressed appropriately. We hope to WOW you on your next visit to W Austin, Rasmus K. Best, Frank Everet, W Insider

Reviewed 6 days ago

The W hotel in Austin really surprised us. The rooms were very cool and trendy, the bars were excellent, the staff was top notch, and the pool was super popping. The W can be very hit or miss, but I would DEFINITELY visit this one...More

Thank ACM11231991
Response from WAustinMgr, Manager at W AustinResponded 3 days ago

Thank you for sharing your W Austin experience. Our staff love to hear about their top notch service leaving an impression on our guests. We cannot wait to welcome you back, again. Best, Frank Everet, W Insider

Reviewed 1 week ago via mobile

First off, there is NO BATHROOM door to separate it from main area. Just want to get that out there. So you aren’t shocked when you walk in. That’s why this place gets 4 instead of 5 stars. Luckily the toilet is in it’s own...More

Thank Julie R
Response from WAustinMgr, Manager at W AustinResponded 1 week ago

Thank you Julie for sharing your experience with us. Our design in the bathroom is bold, and we apologize for any lack of privacy. We appreciate how much you shared on our cleanliness, and we cannot wait to welcome you back again! Best, Frank Everet,...More

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About
Awards & Recognition
GreenLeaders Gold level
Certificate of Excellence
Amenities
Top amenities
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Pool
Bar/Lounge
Free High Speed Internet ( WiFi )
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Pool
Bar/Lounge
Spa
Outdoor pool
Details
Price range
US$324 - US$1,037 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Green Hotel in Austin
#3 Spa Hotel in Austin
#7 Romantic Hotel in Austin
#9 Luxury Hotel in Austin
#11 Business Hotel in Austin
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$324 - US$1,037 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Green Hotel in Austin
#3 Spa Hotel in Austin
#7 Romantic Hotel in Austin
#9 Luxury Hotel in Austin
#11 Business Hotel in Austin
Room types
Suites, Non-Smoking Rooms
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Traveller (373)
Room & Suite (245)
Pool & Beach (70)
Dining (50)
Amenities (61)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
paulsbae
24 December 2017|
AnswerShow all 2 answers
Response from WAustinMgr | Property representative |
We only require a $100 nonrefundable pet deposit plus $25 per night. We love when pets visit, and we'll be here to welcome you all then. Best, Drew McQuade, General Manager
0
Votes
scmiami
27 September 2015|
AnswerShow all 3 answers
Response from Roman X | Reviewed this property |
They charge a fee...but I recommend joining SPG. They give you good extra perks like free wifi and you can earn free nights.
0
Votes
M1029
30 March 2015|
Answer
Response from WAustinMgr | Property representative |
Hello-- we look forward to welcoming you here soon! We do have two neighboring garages, however both vary depending on City events specific to their overnight parking rules, so our suggestion would be contacting them... More
0
Votes
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12
Room Tips
"Corner Suites are impressive!"
Read review
"Request a room higher up in the building"
Read review
"austins not a really scenic city so views a bit irrelevant"
Read review
"views, quiet floors, amazing pool, good location, wonderful rooms, 5-star customer service"
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