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Extended Stay America - Austin - North Central

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Traveller (63)
Room & Suite (30)
Dining (3)
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Overview
  • Excellent10%
  • Very good9%
  • Average8%
  • Poor20%
  • Terrible53%
Travellers talk about
“great room”(2 reviews)
“esa”(2 reviews)
AMENITIES
Free Wifi
Free Parking
Pool
Non-Smoking Hotel
Fitness centre
Kitchenette
Pets Allowed
2 Star Hotel
All hotel details
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Rooms
3 Jun4 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (152)
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1 - 5 of 150 reviews
Reviewed 2 weeks ago via mobile

Worst public business ever been in! And will never in my life go back ever to this location! The rooms were disgusting! I could not at all believe this place passed the health inspection at all ever!!!More

Thank Christopher C
Response from 00esa, Manager at Extended Stay America - Austin - North CentralResponded 1 week ago

Please accept our apologies for the inconvenience you encountered while being here. Your feedback regarding the cleanliness issue is discussed with the concerned teams to ensure that remedial steps are taken immediately to ensure such problems aren’t repeated going ahead. Please give us a chance...More

Hotel's Favourite
Reviewed 6 July 2017

I encountered exceptionally friendly staff (Maria and the man that preceded her on 7/5). Fast and friendly check in - both went out of their way to help me. My room was very clean (355) and appeared to have been recently remodeled. Everything worked. Unlike...More

1  Thank Shanghai_Traveller1
Response from 00esa, General Manager at Extended Stay America - Austin - North CentralResponded 7 July 2017

Thank you for choosing Extended Stay America - Austin - North Central and for sharing your feedback. We are delighted to know your visit with us was good and that you were impressed with the service provided by our associates. I will surely share your...More

Reviewed 4 weeks ago

The front desk clerk that checked me in was so lovely. It was nice and quiet. Very welcoming. Never had to travel more than 30 mins for anything. The kitchen floor was quite sticky but when I offered to clean it, the front desk clerk...More

Review collected in partnership with this hotel
Thank AlanaReid
Response from 00esa, Manager at Extended Stay America - Austin - North CentralResponded 4 weeks ago

It was a pleasure to have you as our guest at Extended Stay America. We are delighted to read you liked our location and the outstanding service provided by the Front Desk. We will share your compliments with them. Your feedback in regard to cleanliness...More

Reviewed 4 weeks ago

I stayed at this hotel for a month while I was waiting to move into my apartment. The only positives I can give is that the room was clean and comfortable, though lacking in storage for my clothes (no dresser or drawers of any kind)....More

Review collected in partnership with this hotel
Thank amandapal614
Response from 00esa, Manager at Extended Stay America - Austin - North CentralResponded 4 weeks ago

Amanda, thanks for staying with us. We are sorry you were unhappy with our hotel policy in regard to Housekeeping and for the service issue you encountered. We are reviewing the situation as a training tool to improve our procedures and to be sure we...More

Reviewed 16 March 2018

My wife made the reservations, She was tending to my daughter at hospital who just had a baby. So I went in to register and wws told that she had to be the one to register in liue of myself who is the credit card...More

Review collected in partnership with Extended Stay
Thank rosarZ9734FA
Response from 00esa, Manager at Extended Stay America - Austin - North CentralResponded 17 March 2018

Rosa, thank you for choosing us. We apologize for the challenges you experienced during check-in. We have discussed your feedback with our team members to be more diligent with our guests’ requests and with such situations. Thanks again, and we hope to have the opportunity...More

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About
Amenities
Top amenities
Free Parking
Pool
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Meeting Rooms
Self-Serve Laundry
Dry Cleaning
Room amenities
Microwave
Things to do
Pool
Outdoor pool
Fitness Centre with Gym / Workout Room
Details
Price range
US$68 - US$115 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms
Details
Price range
US$68 - US$115 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms
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Traveller (63)
Room & Suite (30)
Dining (3)
Pool & Beach (3)
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Room Tips
"$100 deposit that may not be told in advance."
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"I have no tips but do not stay here."
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"Stay away !!!"
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