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03/12/2017 04/12/2017
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    Extended Stay America - Austin - North Central

    8221 North I-35, Austin, TX 78753
    +1 877-432-9997
    Hotel website
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    03/12/2017 04/12/2017
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    US$62
    US$58
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    US$62
    US$62
    Traveller (63)
    Room & Suite (24)
    Dining (3)
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    Overview
    • Excellent10%
    • Very good9%
    • Average7%
    • Poor19%
    • Terrible55%
    4 weeks ago
    “It has potential but it's pretty bad...”
    2 Oct 2017
    “Didn't enjoy”
    Free Wifi
    Free Parking
    Breakfast included
    Pool
    Non-Smoking Hotel
    Family Rooms
    Fitness centre
    Kitchenette
    Pets Allowed
    Business Centre
    Dry Cleaning
    Self-Serve Laundry
    2.5 Star Hotel
    All hotel details
    Offers from Extended Stay America - Austin - North Central
    Special Offer: Save up to 10% TODAY!
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    Rooms
    3 Dec4 Dec
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (138)
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    1 - 5 of 136 reviews

    Reviewed 5 days ago

    I have been traveling around the world for over 30 years, but until recently not seen such a dirt, miserable management and complete lack of respect for the customer from whom money is taken . The rooms smell nasty, furniture, carpets, everything is destroyed and...More

    Thank Gregers1961
    Response from 00esa, Manager at Extended Stay America - Austin - North CentralResponded 3 days ago

    Thank you for taking the time to write a review of your stay. We take these matters very seriously and appreciate you bringing this to our attention. We will take the necessary actions to ensure these issues are properly addressed. Hotel Management

    Hotel's Favourite
    Reviewed 6 July 2017

    I encountered exceptionally friendly staff (Maria and the man that preceded her on 7/5). Fast and friendly check in - both went out of their way to help me. My room was very clean (355) and appeared to have been recently remodeled. Everything worked. Unlike...More

    1  Thank Shanghai_Traveller1
    Response from 00esa, General Manager at Extended Stay America - Austin - North CentralResponded 7 July 2017

    Thank you for choosing Extended Stay America - Austin - North Central and for sharing your feedback. We are delighted to know your visit with us was good and that you were impressed with the service provided by our associates. I will surely share your...More

    Reviewed 2 weeks ago

    Not clean. No linen in the room for the sofa bed including pillows. The front desk never answered the phone. The breakfast was a granola bar. I would not have stayed if my family would have been with me. Wish you had a <1 option...More

    Thank AJS105
    Response from 00esa, Manager at Extended Stay America - Austin - North CentralResponded 2 weeks ago

    Thank you for staying at our hotel. We apologize for the issue that inconvenienced your stay and made it less than perfect. Please note, to respect the privacy of our guests staying for long periods of time, our housekeeping service is conducted on a weekly...More

    Reviewed 2 weeks ago

    Do not stay. Roaches, noise, homeless people and broken showers. The reservation was misleading and so were the pictures and room accommodations. Foul order and safety are a big problem. I reported the issues and staff did nothing to fix the issues and the uncomfortablity.More

    Review collected in partnership with Extended Stay
    Thank nuny8475
    Response from 00esa, Manager at Extended Stay America - Austin - North CentralResponded 2 weeks ago

    It is very disappointing to read your comments concerning your stay at our hotel. Please accept our apologies as we never mean to disappoint any of our guests in any way, and we definitely failed in this attempt. We can assure you that what you...More

    Reviewed 4 weeks ago

    The room was extremely dirty. The kitchen had all kind of grime and crud and the bedspread was stained. You could tell they hadn’t cleaned this room in a while. It was the dirtiest place for hotels that I’ve ever experienced. I will never go...More

    Review collected in partnership with Extended Stay
    Thank Tamara F
    Response from 00esa, Manager at Extended Stay America - Austin - North CentralResponded 4 weeks ago

    Tamara, please accept our apologies for the cleanliness issues you encountered in your room. We have shared your concerns with our housekeeping team to take the necessary action immediately. We regret the inconvenience you had while here and hope you will consider a return visit...More

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    About
    Amenities
    • Top amenities
    • Free Parking
    • Pool
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Free Parking
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Business Centre with Internet Access
    • Self-Serve Laundry
    • Room amenities
    • Microwave
    • Things to do
    • Pool
    • Outdoor pool
    • Fitness Centre with Gym / Workout Room
    Details
    • Price range
    • US$64 - US$89 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Kitchenette ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 118
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Extended Stay, Expedia, Hotels.com, Travelocity, Priceline, Orbitz, Hotwire and Cancelon so you can book your Extended Stay America - Austin - North Central reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Texas >
    • Austin
    • Also Known As
    • Extended Stay Austin ,
    • Austin Extended Stay
    Add Photo Photos
    Traveller (63)
    Room & Suite (24)
    Dining (3)
    Pool & Beach (3)
    Hotel & Grounds (51)
    Bathroom (6)
    Nearby
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    2.44 km away
     
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    Hyatt Place Austin-North Central
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    Nearby Restaurants
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    Nearby Attractions
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    Questions & Answers
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    Room Tips
    "Stay away !!!"
    Read review
    "Go north on 135 about 3 miles and there are many better options."
    Read review
    "You have to ask for silverware, plates, etc. They will happily provide it, but you DO have to ask or you..."
    Read review
    "Just don't book this hotel! It cost to much to be this crappy."
    Read review
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