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Extended Stay America - Austin - North Central

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Traveller (63)
Room & Suite (23)
Dining (2)
Overview
  • Excellent10%
  • Very good9%
  • Average8%
  • Poor20%
  • Terrible53%
25 Apr 2018
“Clean, comfortable, but poor service”
16 Mar 2018
“Need to hire staff”
AMENITIES
Free Wifi
Free Parking
Pool
Non-Smoking Hotel
Fitness centre
Kitchenette
Pets Allowed
2 Star accommodation
All hotel details
Additional information
Offers from Extended Stay America - Austin - North Central
Special Offer: Save up to 10% TODAY!
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Offers from Extended Stay America - Austin - North Central
Special Offer: Save up to 10% TODAY!
Hotel deals
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Rooms
26 Aug27 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (153)
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121 - 125 of 151 reviews
Reviewed 26 September 2013

My stay here was excellent and I would recommend this hotel to all my friends. The staff was great the hotel, was clean and my room was cozy and comfortable. The price I paid for my stay was well worth the quality that I recieved

Thank Stephanie R
Reviewed 28 August 2013

All in all I had a good stay. There were a few things that could of been better though. At the check-in I didn't know you had to have an additional deposit of 100.00 if you were paying cash or debit. There was no mention...More

Thank MrsPhillips2015
Reviewed 23 June 2013

I was so disappointed in the direction this place is going. I cannot believe that we have to pay extra for our rooms to be cleaned. Housekeeping is a given anywhere else you go. Also, if the customer wants clean towels, they have to go...More

Review collected in partnership with Easytobook.com
1  Thank Francisco L
Response from Manager_11525, General Manager at Extended Stay America - Austin - North CentralResponded 3 July 2013

Francisco - Thank you for your recent review of your stay. I am sorry to hear that our hotel services were not properly explained to you when making your reservation. As this hotel’s manager, I can assure you that I have met with my front...More

Reviewed 15 June 2013

Dirty room. Broken furniture. WiFi is a bait and switch. They advertise free wifi that does not work and offer faster service for fee. "Non-Smoking" room reeked of smoke. Missing lightbulb not replaced during my entire stay. I would not have stayed except it was...More

3  Thank Texasluckytravelet
Response from Manager_11525, General Manager at Extended Stay America - Austin - North CentralResponded 3 July 2013

I appreciate you bringing your experience to our attention. It upsets me to hear of your issues at our property. I am sorry for your experience. In response to your feedback, I am meeting with my housekeeping staff to review your feedback as well as...More

Reviewed 15 June 2013

Don't do it. If you do check it out first. This is not what I imagined it would be. Have a back up plan. Too many charges for things that should be standard. To have the bed made is five dollars extra a day. To...More

Thank Pnbeacha
Response from Manager_11525, General Manager at Extended Stay America - Austin - North CentralResponded 18 June 2013

Thank you for your recent review of your stay. Please accept our most sincere apologies that our housekeeping services were not explained to you properly when making a reservation. I met with the staff, and we will be reviewing the different messages which need to...More

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About
Amenities
Top amenities
Free Parking
Pool
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Pets Allowed ( Dog / Pet Friendly )
Meeting Rooms
Self-Serve Laundry
Dry Cleaning
Non-Smoking Hotel
Room amenities
Microwave
Things to do
Pool
Outdoor pool
Fitness Centre with Gym / Workout Room
Details
Price range
US$65 - US$103 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#40 Budget Hotel in Austin
#147 Quaint Hotel in Austin
Room types
Kitchenette, Non-Smoking Rooms
Details
Price range
US$65 - US$103 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#40 Budget Hotel in Austin
#147 Quaint Hotel in Austin
Room types
Kitchenette, Non-Smoking Rooms
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Traveller (63)
Room & Suite (23)
Dining (2)
Pool & Beach (2)
Questions & Answers
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Room Tips
"110 Horrible Room, Right By the Highway"
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"$100 deposit that may not be told in advance."
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"I have no tips but do not stay here."
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"Find a Different Hotel"
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