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Comfort Suites Austin Airport

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Comfort Suites Austin Airport
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97 Reviews from our TripAdvisor Community

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Showing 94: English reviews
Reviewed 2 weeks ago via mobile

Older property. The air conditioner would stink like dirty feet and old stinky socks every time it kicked on. There were also kids coughing all over breakfast area in the morning. They were coughing on the food and touching everything. Seemed they were some of the workers kids. Both days we stayed we did not eat breakfast there. We chose...

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Helpful?
Thank Socorro B
Erik C, General Manager at Comfort Suites Austin Airport, responded to this review

I'm sorry you feel the way you do. We do have other guests here that have possibly brought their children with them?? At any time you have an issue please contact the front desk and we gladly be of assistance. Thank you, Erik Colon

Muskegon, Michigan, United States
Reviewed 3 weeks ago via mobile

Bathroom was small, the door almost hit the toilet and very little floor space. Shower could have used more pressure. The suite was all one room, just part of a wall separating the bed from the pullout couch. Pillows were not very comfy, small but way too fluffy. They did have a microwave and refrigerator in the room. We left...

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Helpful?
Thank Pat H
Erik C, General Manager at Comfort Suites Austin Airport, responded to this review

Thank you for the comment. Please visit us again in the near future. Always at your service, Erik Colon

Buellton, California
Reviewed 4 weeks ago

A pretty nice place. Check in went well. The bed was most comfy and the pillows were of different plushness, your choice. Every thing was clean and the bathroom was clean and well laid out. Air conditioning was perfect. The room rate was typically too high at $175 a night. We discussed the next days activities and thought why not...

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Helpful?
Thank toadandbear
Erik C, General Manager at Comfort Suites Austin Airport, responded to this review

Hello! Thanks for the feedback...every bit counts. I'm sorry if the rates were hire for the second day. We were pretty much sold out and those were the rates for the Airport area. When Austin gets busy it truly gets busy. If you have any questions or concerns for me please give me a ring. Thank you, Erik Colon

Abu Dhabi, United Arab Emirates
Reviewed 4 weeks ago via mobile

We stayed our first night in Austin here. Very quick pickup. Very friendly and fast checking. Room was a great size and very clean. The breakfast was also very good. We walked down to the Courtyard and were able to grab some food and a drink in the evening. It seemed to have great parking available and was so quiet......

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Helpful?
Thank ArabianVisitor
Erik C, General Manager at Comfort Suites Austin Airport, responded to this review

Thank you so much for allowing us to be your home away from home!! Come visit again soon. Always at your service, Erik Colon

Green Cove Springs, Florida
Reviewed 4 weeks ago

Comfort Suites Austin South/Buda Texas. The place looks clean, and mostly is, but a few surfaces needed to be wiped clean. Parking seems adequate. My room, 214, was spacious and well laid out, with good desk space and good bathroom counter space. Water was nice and hot. Wifi was good (5/5). I used the ethernet cable provided. Location is convenient...

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Helpful?
Thank alexwolf2016
Erik C, General Manager at Comfort Suites Austin Airport, responded to this review

Hello. I'm happy you enjoyed yourself with the Choice brand. Unfortunately we are the Comfort Suites Austin Airport and not the Buda location. If you have any questions or concerns please contact me. Thank you, Erik Colon

Burlington, Vermont
Reviewed 4 October 2016 via mobile

Great hotel. Loved that the ac system permits you to keep fan on all night as "auto" systems in most hotel rooms go on and off all night. Room was better than expected! Price was better than neighboring hotels. Will choose this over other airport hotels in Austin in future.

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Helpful?
Thank verycriticaltraveler
Erik C, General Manager at Comfort Suites Austin Airport, responded to this review

Thank you for staying with us!!! Always at your service, Erik Colon

Elk Grove, California
Reviewed 21 September 2016

Everyone there was so helpful and kind. Help with direction when I asked.The hotel was clean and Breakfast was very good. Nice location and very close to the airport. Easy on to the freeway and easy off the freeway going to the airport

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Helpful?
Thank kingraider1
Erik C, General Manager at Comfort Suites Austin Airport, responded to this review

Hello Kingraider 1! I'm so happy to have a crew as I do that provides such great customer service. Great to hear that all went well on your stay and all was so convenient for you. Please be sure to stay with us whenever you're back in Austin. Always at your service, Erik Colón

Nederland, Texas
Reviewed 15 June 2016

We took over twenty students to Austin for a UIL State Meet at UT and we stayed here. On the second night someone smoked in the adjoining room. When I called the desk clerk, I was offered a different room. I could not accept sopince my room mate was already asleep. By the time I was able to speak to...

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Helpful?
Thank Sultana D
Erik C, General Manager at Comfort Suites Austin Airport, responded to this review

Hello & Thank you so much for choosing our hotel for your UIL trip. I'm sorry that someone told you that....I will definitely speak to my team. I know that they were probably a bit scared upon seeing a large group like that all at once. Maybe on your next trip upon check-in tell the front desk your plans for...

San Diego, California
Reviewed 9 June 2016 via mobile

This one-night stay was everything it needed to be. Cleanliness is the most important trait of a hotel and this one was very clean. The bed was very comfy with soft linens. We had a problem with a TV and they immediately moved us to another room instead of inconveniencing us with repairs. Breakfast room was clean as well. The...

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Helpful?
Thank SDnative5
csmanager, General Manager at Comfort Suites Austin Airport, responded to this review

WOW, WOW & WOW!!! Thank you so much for the great comments about our property. Please visit us again soon. Always at your service, Erik Colon

Houston, Texas
Reviewed 2 March 2016

well i got in late off of my airplane it was a long night but i got to the hotel and i was super tired. the front desk had my stuff ready for me to sign.. just wanted to say thank you to her she said she was the new girl have a great smile after i got everything done...

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Helpful?
Thank K A
Erik C, General Manager at Comfort Suites Austin Airport, responded to this review

Thank you very very much! Please come stay with us again whenever you're in Austin, TX. Always at your service, Erik Colón

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Airport Transportation
  • Free Breakfast
  • Business Centre with Internet Access
  • Breakfast Available
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Comfort Suites Austin Airport

Address: 7501 E Ben White Blvd, Austin, TX 78741-6817
Region: United States > Texas > Austin > South Austin
Price Range: $153 - $214 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Suites Austin Airport 2.5*
Number of rooms: 84
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Also Known As:
Comfort Suites Austin Airport Hotel Austin
Austin Comfort Suites
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Suites Austin Airport staff and other travellers.
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Questions? Get answers from Comfort Suites Austin Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for room 213.”
 of 5 bubbles alexwolf2016, 6 Nov 2016 | Read review
“Upper floor room.”
 of 5 bubbles bobemac, 14 Sep 2015 | Read review
“As I moved around the hotel it appeared quiet to me from outside noises”
 of 5 bubbles 245billa, 18 Jul 2015 | Read review
“Ask for a room away from the highway.”
 of 5 bubbles MichelleB669, 16 Jul 2015 | Read review
“don't come here”
 of 5 bubbles 649vickid, 5 Nov 2014 | Read review
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