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Extended Stay America - Austin - Downtown - 6th St.

Booking.comUS$157*
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07/05/2017 08/05/2017
1 room 2 adults 0 children
US$157*
US$157*
US$157*
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Extended Stay America - Austin - Downtown - 6th St.
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299 Reviews from our TripAdvisor Community

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Showing 283: English reviews
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Plant City, Florida
Reviewed 5 days ago NEWvia mobile

A good nights stay at the Extended Stay while in lovely Austin for the Moro GP race. Great location!!! 2 blocks from Perry's and numerous other cool, hip spots. (Walking distance from many of these spots.) Would definitely stay again.

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Helpful?
Thank Mimi13Shep
00esa, General Manager at Extended Stay America - Austin - Downtown - 6th St., responded to this review

It was a pleasure to have you as our guest at Extended Stay America - Austin - Downtown - 6th St. We are glad to read you had a comfortable stay and that our location was perfect for your needs. We appreciate your business and look forward to welcoming you back. Sincerely, General Manager

Fort Lauderdale
Reviewed 1 week ago

This hotel is conveniently located in the heart of downtown. However it is very old and musty smelling. The customer service was good. The room was clean but outdated and very musty smelling. The shower head was placed in a strange place.

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Helpful?
Thank stefanie_khan
00esa, General Manager at Extended Stay America - Austin - Downtown - 6th St., responded to this review

Stefanie, thank you for sharing your candid feedback. We are pleased to know you had an overall pleasant stay and that you liked our convenient location and courteous service. However, we are sorry for the odor you encountered during your visit and apologize for the inconvenience it caused. Your comments have been shared with our housekeeping team to ensure your...

Reviewed 2 weeks ago

We ended up going to this hotel first by accident, our booking was actually for the Extended Stay America in Town Lake. So we left and went a few blocks down to the "Town Lake" location. We had a bad experience attempting to check in, so I called this Hotel back on Guadalupe street told them of our bad experience...

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Helpful?
Thank Sadoll6360
00esa, General Manager at Extended Stay America - Austin - Downtown - 6th St., responded to this review

Thank you so much for the fantastic rating! We are delighted you loved our hospitality and had a great time being our guest at Extended Stay America - Austin - Downtown - 6th St. Your compliments serve as encouragement to all of us, and I will be sure to share it with my entire team. Thanks once more, and we...

Reviewed 2 weeks ago via mobile

This hotel--unlike any other major hotel chain will not under ANY circumstances provide separate receipts for two people sharing a room even though they will take your credit card without ever telling you that you will never get a hotel receipt to get reimbursed. This is horrifying for these times of budget cuts and increased documentation requirements. It meant that...

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Helpful?
Thank Lori R
00esa, General Manager at Extended Stay America - Austin - Downtown - 6th St., responded to this review

Lori, thank you for evaluating you visit. Please accept our apologies for the inconvenience you had while you were here. We want every guest who stays with us to have a comfortable experience and to depart with a lasting favorable impression, but we fell short and for that, I am truly sorry. I will be reviewing and altering our guidelines...

Whitley Bay, United Kingdom
Reviewed 19 March 2017

After reading reviews about this hotel on trip advisor, I was rather dubious about our stay and said so to the manager, Joshua, on check in. He was very helpful and explained that the hotel was now under new management and they were working hard to turn things around. We had a very spacious room with good kitchen facilities. You...

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Helpful?
Thank geographer48
00esa, General Manager at Extended Stay America - Austin - Downtown - 6th St., responded to this review

It was our pleasure having you as our guest at Extended Stay America - Austin - Downtown - 6th St. We're so glad we lived up to your expectations and that you enjoyed your well-appointed suite as well as our convenient location. We truly appreciate your kind comments and look forward to welcoming you back soon! Sincerely, General Manager

Billerica, Massachusetts
Reviewed 14 March 2017

We stayed here for a weekend visit with my son who lives close by so it was convenient. I was quite disappointed overall. we booked a room with 2 beds and was given a handicapped room with one bed. None of us are handicapped. When we questioned it we were told we could change but it would be a $10...

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Helpful?
Thank Cln_50
00esa, General Manager at Extended Stay America - Austin - Downtown - 6th St., responded to this review

Thank you for choosing our hotel for your stay and for the candid comments. Although we met your basic needs, please accept my apology for our staff and facilities not living up to your expectations. To ensure cleanliness of kitchenware, our brand standards require us to make these items available at the front desk. We will remind our team to...

San Francisco, California
Reviewed 14 March 2017 via mobile

Well. I think the other reviews say it all -- especially when you read the general managers comments in response to complaints which are polite but obviously insincere as they never address the issues. It's clear from both these responses to the reviews, and the way they treat you when you arrive, that they could care less. My company booked...

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Helpful?
1Thank MHL1715
00esa, General Manager at Extended Stay America - Austin - Downtown - 6th St., responded to this review

Thank you for taking the time to review your stay. The occurrences you highlighted in your feedback concerns me very much. This is certainly not the type of service our hotel is known for and I extend my sincerest apologies. Be ensured that I am personally following up on your concerns to confirm that we are well poised to serve...

Texarkana, Texas
Reviewed 3 March 2017

This hotel is well priced for the advantage of being in the city center near all the Austin downtown restaurants. The staff is very friendly and the rooms are clean. They also have a refrigerator and stove. Breakfast is coffee, granola bars, and wrapped muffins.

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Helpful?
1Thank David J
00esa, General Manager at Extended Stay America - Austin - Downtown - 6th St., responded to this review

David, we appreciate you choosing to stay at Extended Stay America - Austin - Downtown - 6th St. and taking the time to write a review. It's great to know you found us to be a good value and that our location was perfect for your needs. We look forward to welcoming you back soon. Sincerely, General Manager

New York, NY
Reviewed 21 February 2017

I've been staying here on and off for the past 6 years and this will be my last. Shower didn't work (could only get the tiniest stream of tepid water before it stopped completely), bathroom door handle kept falling off, windows wouldn't close, insanely loud bathroom fan that did nothing - let's just say this hotel has been ridden hard...

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Helpful?
Thank KiwilineNY
00esa, General Manager at Extended Stay America - Austin - Downtown - 6th St., responded to this review

Thank you for taking time to review your stay with us. Your comments are very important to us. We thank you for being a loyal guest to our hotel and our brand. We are saddened to hear this visit was not a great one as we want everyone to enjoy their stay with us. We are pleased to hear that...

Cleveland, Ohio
Reviewed 20 February 2017

The ONE positive comment I have about this hotel is its location. I was checking in and the guests in front of me were talking to the front desk about how the room that they had just checked in to had feces in the toilet, bloody towels on the ground and dirt all over the counters. The front desk attendant...

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Helpful?
Thank leeannmagiera
00esa, General Manager at Extended Stay America - Austin - Downtown - 6th St., responded to this review

Thank you for your recent stay and for the candid review. We want every guest to have an outstanding time and leave with a lasting favorable impression. We fell short in making that happen for you and we are sorry. Although your experience is not typical of our usually excellent service, we obviously have room to improve and I assure...

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07/05/2017 08/05/2017
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Near Extended Stay America - Austin - Downtown - 6th St.

Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Room types
  • Kitchenette
  • Non-Smoking Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Self-Serve Laundry
Official Description (provided by the hotel)
Parking Fees: 1-6 night stays: $10/night 7+ nights: $5/night ... more   less 

Additional Information about Extended Stay America - Austin - Downtown - 6th St.

Address: 600 Guadalupe St, Austin, TX 78701-2926
Region: United States > Texas > Austin > Downtown
Price Range: $194 - $525 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Austin - Downtown - 6th St. 2.5*
Number of rooms: 101
Reservation Options:
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Also Known As:
Extended Stayamerica Austin - Downtown -Town Lake Hotel Austin
Extended Stay America Austin
Extended Stay Austin
Austin Extended Stay
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Questions & Answers

Here's what travellers have asked, with answers from Extended Stay America - Austin - Downtown - 6th St. staff and other travellers.
4 questions
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Beverly, Mass.
7 months ago
Westerly, RI
7 months ago

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Questions? Get answers from Extended Stay America - Austin - Downtown - 6th St. staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for an upper floor”
geographer48, 19 Mar 2017 | Read review
“I think any room would be fine.”
DaveJ708, 2 Mar 2017 | Read review
“Just don't stay here.”
KiwilineNY, 21 Feb 2017 | Read review
“Don't stay here!”
lovet419, 24 Jan 2017 | Read review
“Ask for a room not on 6th and not on Guadalupe if you want quiet.”
MangaMan, 7 Jan 2017 | Read review
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