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SpringHill Suites Austin South

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SpringHill Suites Austin South
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252 Reviews from our TripAdvisor Community

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Showing 242: English reviews
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Baytown, Texas
Reviewed 2 weeks ago

I have stayed in many hotels all over the world. Some hotels near airports, train stations, brothels and bars, but never one as loud as this one. On check in room 626 was quiet due to the stalled traffic on I-35. At bedtime the traffic had lightened and all the big trucks running in the night came by at highway...

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Helpful?
1Thank cokerbud
Lance T, General Manager at SpringHill Suites Austin South, responded to this review

Dear Valued Guest, Thank you for your feedback. I am disappointed to hear your stay was less than perfect and we fell short in areas. I will use your feedback to improve our service and facility. Thank you, Lance

Ft. Worth, TX
Reviewed 3 weeks ago

Stayed one night. Room was clean with a small living area and mini kitchenette. The bathroom was surprisingly large for this type of room. Beds were very comfortable and the complimentary breakfast was really special with a variety of hot items. Even the manager came around during breakfast to see that the guests were satisfied with the food and service....

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Helpful?
Thank LindaFt.Worth
General M, General Manager at SpringHill Suites Austin South, responded to this review

Linda, Thank you for taking the time out of your schedule to post a review regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response by continuing to focus on making each and every guest experience the best it can be. We hope to have the opportunity...

Sugar Land, TX USA (near Houston)
Reviewed 5 February 2017 via mobile

Good property. Only stayed one night. Pros: Friendly staff Nice breakfast Very clean room Very comfortable pillows on bed Cons: Morning coffee weak & not very tasty. This property really needs to improve the coffee!

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Helpful?
Thank JKK123
General M, General Manager at SpringHill Suites Austin South, responded to this review

Thank you very much for staying with us, and for sharing the details of your stay. Our culture is to ensure that we exceed our guests expectations and truly personalize their visit. We are all very disappointed that we did not meet your expectations on this occasion. I have shared your review with my colleagues, so that we can address...

Saugus, Massachusetts
Reviewed 2 February 2017

The place is very clean. Decent room. The breakfast was pretty good. The front desk person Stoyan was a great guy. Very helpful!!! The pool was small. The weight room was ok. The hotel is right off Rte 35 and convenient to area amenities.

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Helpful?
Thank lenferrari
General M, General Manager at SpringHill Suites Austin South, responded to this review

Thank you so much, we are thrilled that you had such a great time! I know I speak for my entire team when I say that your review reaffirms why we are in this business. We take pride in providing exceptionally clean rooms. Please let us know when you are returning so that we may provide you another great stay!

Boston, Massachusetts
Reviewed 29 January 2017

Clean and well maintained rooms with refrigerator and microwave in working order. Staff was helpful and polite, always welcoming. Convenient location on the south side of Austin, short drive to South 1st street restaurants, minutes to airport.

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Helpful?
Thank patriziopl
Lance T, General Manager at SpringHill Suites Austin South, responded to this review

Dear Valued Guest, Thank you for your positive feedback, we appreciate it! We appreciate you staying with us and look forward to your next visit. Should you need anything in the future, please consider me at your service. Best, Lance

Williamsburg, Virginia
Reviewed 28 January 2017

This is a typical hotel, typical rooms, typical breakfast. Very nice staff. The hotel was build on a budget and someone skimped on soundproofing and double/triple pane glass. You can here the trucks and cars all night long. Not the best for restful sleep. They can and should fix the problem. Location is OK and there is lots of competition...

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Helpful?
Thank anonomuse
Lance T, General Manager at SpringHill Suites Austin South, responded to this review

Dear Valued Guest, Thank you for your feedback. I am disappointed to hear your stay was less than perfect and we fell short in areas. I will use your feedback to improve our service and facility. Best, Lance

Houston, Texas
Reviewed 23 December 2016

If you are a light sleeper request a room on the East side. Any room "right" of the elevators should work. 1st night room 626, I could not sleep with I-35 noise. 2nd night moved to room 608 and slept sound. After 1st night I asked for earplugs, but Lance the Manager moved my room. Thank you sir. Both rooms...

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Helpful?
Thank NOLASIA
Lance T, General Manager at SpringHill Suites Austin South, responded to this review

Dear Valued Guest, Thank you for your positive feedback, we appreciate it! We appreciate you staying with us and look forward to your next visit. Should you need anything in the future, please consider me at your service. Best, Lance

Reviewed 23 November 2016

Day 1: When we checked in, the room was cold. We called and the woman at front desk insulted me by explaining that "the little box on the wall is a thermostat." Finally, somebody from the desk staff came and looked, then said that "maintenance" would come if we didn't get heat. Day 2: still no heat and water in...

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Helpful?
1Thank 6Maroon6
Lance T, General Manager at SpringHill Suites Austin South, responded to this review

Dear Valued Guest, Thank you for your feedback. I am disappointed to hear that we were not able to exceed your expectations, as that is always our goal. I have addressed your comments with my team and we are currently taking action on all shortcomings. Best, Lance

Reviewed 21 November 2016

We were in Austin for a wedding and selected SpringHill Suite because it could sleep 3 of us and close to the venue. I had called to see if we could check in early since the wedding was at 4pm and we were driving in from Houston. We arrived just after noon and we were allowed to check in. The...

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Helpful?
Thank Sue S
Lance T, General Manager at SpringHill Suites Austin South, responded to this review

Dear Valued Guest, Thank you so much for your kind words! Looking forward to seeing you again! Best, Lance

Chicago, Illinois
Reviewed 20 November 2016

I recently stayed at SpringHill Suites for a 5 days period of time while I was in Austin for work. I really enjoyed my stay here.The beds are extremely comfortable! All the staff that I encountered were super friendly and helpful! The rooms are clean and the cleaning service was great.

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Helpful?
Thank _simouins_roguer
Lance T, General Manager at SpringHill Suites Austin South, responded to this review

Dear Valued Guest, Thank you so much for your kind words! Looking forward to seeing you again! Best, Lance

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Room Service
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Accessible rooms
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Room Service
  • Laundry Service
Official Description (provided by the hotel)
The SpringHill Suites Austin South has been renovated! Located just off IH-35 and 8 miles from AUS Airport, our south Austin hotel features renovated suites with microwaves, mini-fridges and 25% more space than traditional Austin Airport hotel rooms. Just six miles from downtown Austin, we offer a free evening shuttle to 6th Street, the convention center and UT Austin. Guests love our free amenities including hot breakfast, WiFi, parking and indoor pool and 24-hour gym. Choose the newly-renovate SpringHill Suites Austin South and you'll see why we're a top choice among Austin Airport hotels. ... more   less 

Additional Information about SpringHill Suites Austin South

Address: 4501 South IH-35, Austin, TX 78744
Region: United States > Texas > Austin
Price Range: $213 - $531 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — SpringHill Suites Austin South 3*
Number of rooms: 152
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Also Known As:
Springhill Suites Austin South Hotel Austin
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Questions & Answers

Here's what travellers have asked, with answers from SpringHill Suites Austin South staff and other travellers.
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Hawaii
over a year ago

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Questions? Get answers from SpringHill Suites Austin South staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay Elsewhere”
 of 5 bubbles cokerbud, 9 Mar 2017 | Read review
“Ask for a room away from the highway.”
 of 5 bubbles LindaFt.Worth, 3 Mar 2017 | Read review
“Stay away from the highway side (and of course the elevators)”
 of 5 bubbles anonomuse, 28 Jan 2017 | Read review
“Read review”
 of 5 bubbles NOLASIA, 23 Dec 2016 | Read review
“Rooms on both sides of building get noise from Interstate highway.”
 of 5 bubbles 6Maroon6, 23 Nov 2016 | Read review
5 of 5