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Country Inn & Suites By Carlson, Austin-University

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Country Inn & Suites By Carlson, Austin-University
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263 Reviews from our TripAdvisor Community

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Showing 255: English reviews
Weslaco, United States
Reviewed 4 days ago NEW

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Helpful?
Thank K7650XTmariol
cx_astn, General Manager at Country Inn & Suites By Carlson, Austin-University, responded to this review

Arlington, TX
Reviewed 6 days ago NEWvia mobile

Friendly and quick check in, needs some repairs and updates. Room was clean except office chair had sticky spill on it and kitchen area wall was dirty. Bed was clean and comfy. The bfast area was well kept by a very sweet and helpful lady. I stayed here for the price and it's kind of what you pay for.

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Helpful?
Thank BeachbumAggie
cx_astn, General Manager at Country Inn & Suites By Carlson, Austin-University, responded to this review

Thank you for your feedback and for taking the time to write about your experience and letting us know your experience. We are delighted to read that you enjoyed the friendly team, and apologize for the disappointment of the cleanliness, which is addressed to be resolved. We look forward to your next stay.

For Worth
Reviewed 1 week ago

I will definitely stay here again! The staff are all very nice and the beds are comfortable. Always clean and has a good breakfast. The waffles are great! Everyone should join the rewards program! This is one of the few hotels that does recognize its members with a little goodies like fresh cookies in the lobby at night.

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Helpful?
Thank jillk690
cx_astn, General Manager at Country Inn & Suites By Carlson, Austin-University, responded to this review

Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay with us and the service provided by our team, including the breakfast, and the Carlson membership.. We look forward to your next stay.

Reviewed 2 weeks ago

Rooms were clean and good size. Beds were comfortable and good for business stay. Breakfast was great , friendly staff , overall experience was good. Would recommend and will stay again. Good for family stay too.

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Helpful?
Thank SivaCN
cx_astn, Manager at Country Inn & Suites By Carlson, Austin-University, responded to this review

Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed the clean rooms, and breakfast, and the friendly service of the staff.We look forward to your next stay.

Birmingham
Reviewed 2 weeks ago

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Helpful?
Thank 704suhashp
cx_astn, Manager at Country Inn & Suites By Carlson, Austin-University, responded to this review

Splendora, Texas
Reviewed 2 weeks ago

I was in town for a conference and booked three nights in a junior suite at this hotel. Check-in went fine. I got to my room, got settled and about 9 p.m. went to take a shower. The water would only get barely warm, no where near hot. I called the front desk and was told there was no maintenance...

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Helpful?
Thank SunshineHouston14
cx_astn, Manager at Country Inn & Suites By Carlson, Austin-University, responded to this review

We regret to hear about your disappointment in the room you received. We attempt to fulfill each of our guest’s requests to the best of our ability. Prior to your next stay, we welcome you to reach out to us so we may review your requested accommodations in detail. And , did try to call you twice and left message,...

Kingwood, United States
Reviewed 4 weeks ago

The bed was comfortable and the room was a good size. The TV was large. The appliances all worked. There was a cockroach on the floor in the washroom. The washroom cabinets were repaired in a amateurish fashion and the repair was VERY obvious.

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Helpful?
Thank Syd F
cx_astn, General Manager at Country Inn & Suites By Carlson, Austin-University, responded to this review

Thank you for reaching out and writing your review. We are sorry you were not satisfied with the repairs on your room. We will review the conditions of your room with our engineering staff to ensure all guest rooms are up to Country Inns & Suites by Carlson standards. We are happy to know, you enjoyed the comfort of the...

Kentucky, United States
Reviewed 5 weeks ago

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Helpful?
Thank James B
CarlsonRezidor, Online Customer Support at Country Inn & Suites By Carlson, Austin-University, responded to this review

Missouri City, United States
Reviewed 2 November 2016

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Thank Lynn S
Austin, Texas
Reviewed 18 October 2016

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Thank kathleend122
cx_astn, General Manager at Country Inn & Suites By Carlson, Austin-University, responded to this review

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Free Breakfast
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Country Inn & Suites By Carlson, Austin-University

Address: 7400 I-35 North, Austin, TX 78752
Region: United States > Texas > Austin > St. Johns
Price Range: $114 - $217 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Country Inn & Suites By Carlson, Austin-University 2.5*
Number of rooms: 75
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Also Known As:
Country Inn & Suites By Carlson Austin-North Hotel Austin
Country Inn And Suites By Carlson Austin-North
Country Inn Austin North
Austin Country Inn
Hotel Style:
#70 Business Hotel in Austin
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Questions & Answers

Here's what travellers have asked, with answers from Country Inn & Suites By Carlson, Austin-University staff and other travellers.
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Questions? Get answers from Country Inn & Suites By Carlson, Austin-University staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Right on the interstate, so expect some level of noise no matter where your room is.”
 of 5 bubbles BLDTraveler, 29 Apr 2016 | Read review
“I always look at the entry to the motel if it's clean usually the whole place is clean”
 of 5 bubbles 588keithc, 17 Mar 2016 | Read review
“I'm guessing you would find a Motel6 room cleaner than the rooms at this hotel.”
 of 5 bubbles CarlsonConcierge, 14 Jan 2016 | Read review
“Bring your on shampoo.”
 of 5 bubbles HBTulsa, 18 Jul 2015 | Read review
“We like the rooms with a Jacuzzi”
 of 5 bubbles 423bobbym, 22 Jun 2015 | Read review
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